PROBLEM:
The toothbrush will not operate.
POSSIBLE CAUSE:
Toothbrush may require charging.
SOLUTION:
Check the charge level indicator to confirm there is charge re-
maining. If not, charge the brush fully.
PROBLEM:
The toothbrush is not charging.
POSSIBLE CAUSE:
Toothbrush may not be properly inserted into the charging dock.
• The charging dock may not be connected to a power source.
• Ambient temperature may be too hot or cold for charging to
safely occur.
• Cables may be damaged and require replacement.
SOLUTION:
• Confirm that the toothbrush is fully inserted into the
charging dock.
• Check that the charging dock is connected to a power source.
• Ensure the unit is being used in a room temperature environ-
ment.
• Safely disconnect from power source. Inspect cables for dam-
age. If damaged, do not operate the unit. Contact customer
service for replacement part(s).
Troubleshooting
What's In The Box | User Manual | Technical Data
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