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AXIS P3245-LVE-3 License Plate Verifier Kit
Troubleshooting
Lower frame rate than
expected
Can't select H.265 encoding
in live view
Reset to factory default settings
WARNING
Possibly hazardous optical radiation is emitted from this product. It can be harmful to the eyes. Do not stare at
the operating lamp.
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.
To reset the product to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the control button while reconnecting power. See Product overview on page 55.
3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
5. Use the installation and management software tools to assign an IP address, set the password, and access the device.
The installation and management software tools are available from the support pages on axis.com/support.
You can also reset parameters to factory default through the device's webpage. Go to Maintenance > Factory default and click
Default.
Upgrade the firmware
Important
Preconfigured and customized settings are saved when you upgrade the firmware (provided that the features are available in
the new firmware) although this is not guaranteed by Axis Communications AB.
Important
Make sure the device remains connected to the power source throughout the upgrade process.
Note
When you upgrade the device with the latest firmware in the active track, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before you upgrade the
firmware. To find the latest firmware and the release notes, go to axis.com/support/firmware.
1. Download the firmware file to your computer, available free of charge at axis.com/support/firmware.
2. Log in to the device as an administrator.
• See Performance considerations on page 64.
• Reduce the number of applications running on the client computer.
• Limit the number of simultaneous viewers.
• Check with the network administrator that there is enough bandwidth available.
• Lower the image resolution.
• Log in to the device's webpage and set a capture mode that prioritizes frame rate. If
you change the capture mode to prioritize frame rate it might lower the maximum
resolution, depending on the device used and capture modes available.
Web browsers don't support H.265 decoding. Use a video management system or application
that supports H.265 decoding.
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