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Aftersales Service And Warranty; Contact Us - Projoy Electric PEFS-24V-CN Series Installation Manual

Emergency rapid shutdown switch unit

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RSD PEFS-PC Series

7 Aftersales service and warranty

This product is manufactured in a sophisticated quality management system. In case of fault, following warranty and after
services clauses are applicable.
7.1 Warranty
On the premise of user's compliance with reservation and use specifications of the breaker, for breakers whose delivery date is
within 60 months from now and whose seals are intact, PROJOY will repair or replace any of these breakers which are damaged
or cannot work normally due to manufacture quality. However, as for faults caused by following reasons, PROJOY would repair or
replace the breaker with a charge even it is still in warranty.
1) Due to incorrect use, self-modification and improper maintenance, etc.:
2) Use beyond the requirements of standard specifications;
3) After the purchase, due to falling and damage during installation, etc.;
4) Earthquakes, fires, lightning strikes, abnormal voltages, other natural disasters and secondary disasters, etc.
7.2 Aftersales service
1) Please contact the supplier or our company's after-sales service department in case of failure;
2) During the warranty period: For failures caused by the company's manufacturing problems, free repairs and replacements;
3) After the warranty period expires: If the function can be maintained after the repair, make a paid repair, otherwise it can be
replaced with a paid.

8 Contact us

Projoy Electric Co., Ltd.
Tell: +86-512-6878 6489
Web: https://en.projoy-electric.com/
Add: 2nd Floor, Building 3, No. 2266, Taiyang Road, Xiangcheng District, Suzhou
www.projoy-electric.com

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This manual is also suitable for:

Pefs-24v-c60Pefs-24v-c120Pefs-24v-c240Pefs-24v-c360Pefs-24v-c340Rsd pefs-pc series