IKEA MATMASSIG Manual page 24

ENGLISH
repairs or replaces the appliance under
the terms of this guarantee, the
appointed Service Provider or its
authorized service partner will reinstall
the repaired appliance or install the
replacement, if necessary.
• All plumping and electrical installation,
are not the responsibility of IKEA, and
customer must complete these work
before the execution work.
How country law applies
The IKEA guarantee gives you specific legal
rights, which cover or exceed all the local
legal demands. However these conditions do
not limit in any way consumer rights
described in the local legislation.
Area of validity
This warranty is valid only in the country
where the product has been purchased; the
services will be provided in the framework of
the guarantee conditions. An obligation to
carry out services in the framework of the
guarantee exists only if the appliance
complies and is installed in accordance with:
• the technical specifications of the country
in which the guarantee claim is made;
• the Assembly Instructions and User
Manual Safety Information;
The dedicated AFTER SALES for IKEA
appliances
Please don't hesitate to contact IKEA
appointed Authorized Service Centre to:
• make a service request under this
guarantee;
• ask for clarifications on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;
• ask for clarification on functions of IKEA
appliances.
To ensure that we provide you with the best
assistance, please read carefully the
Assembly Instructions and/or the User
Manual before contacting us.
How to reach us if you need our service
The IKEA after sales customer
service center will assist you on
the phone with basic trouble-
shooting for your appliances at
the time of service call request.
Please refer to
www.IKEA.com
and select your local store for
local store phone numbers and
opening times.
Before calling us, assure that You
have to hand the IKEA article
number (8 digit code) and the
Serial Number (8 digit code that
can be found on the rating plate)
for the appliance of which you
need our assistance.
SAVE THE SALES RECEIPT! It is
your proof of purchase and
required for the guarantee to
apply. Note that the receipt
reports also the IKEA article name
and number (8 digit code) for
each of the appliances you have
purchased.
Do you need extra help?
For any additional questions not related to
After Sales of your appliances please contact
your nearest IKEA store call centre. We
recommend you read the appliance
documentation carefully before contacting
us.
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