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Troubleshooting
- Ensure the jug is correctly positioned on the base, and the whisk is correctly positioned in the jug.
The device does not
Device will start only if the connectors are dry.
start
Quality milk froth not
- For optimal milk froth, use cold and semi skimmed milk at refrigerated temperature (about 4-6° C). To guarantee hygiene conditions, use heat treated milk
up to standard or milk
(pasteurized), refrigerated & freshly opened only.
Milk which has been frozen will not froth.
is burnt
Be sure the jug and the whisk are clean.
- Do not use enriched milks, reconstituted powdered milks or flavoured milks.
Fast red lights blinking
- The device is too hot: clean the jug under cool water.
- Not enough milk: fill the device up to one of the two «max» level. All the 4 buttons (1 blue and 3 red) blink rapidly.
on the 4 buttons
- Clean the device and check that there is no water on the base.
(device error)
- If no change, then please call Nespresso.
Milk overflows
- For milk froth preparation ensure the milk does not exceed the MAX FOAM level (120 ml).
- For hot milk preparation, ensure the milk does not exceed the MAX MILK level (240 ml).
EN
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