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Ampler Manual
Juna / Axel
Model year 2022
Original Operating Instructions

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Summary of Contents for Ampler Juna

  • Page 1 Ampler Manual Juna / Axel Model year 2022 Original Operating Instructions...
  • Page 2: Table Of Contents

    ....................... Ampler – Juna / Axel...
  • Page 3 ......................... . . 10.2 Install and use the Ampler Bike App on a smartphone .
  • Page 4 ................... Ampler – Juna / Axel...
  • Page 5: About This Instruction Manual

    These instructions are also available at the Ampler Support Portal as PDFs as well as being available in other languages. These instructions are also available in the Ampler Support Portal as PDFs as well as in other languages.
  • Page 6: Symbols

    2022 1.3.4 Other relevant documents Pedelec component instructions are also available in PDF format on the Ampler Support Portal. To have the instructions available in digital form (e.g. on a smartphone) at any time, it can be downloaded there. Format...
  • Page 7: Safety Instructions

     accordance with the information in this instruction manual. capabilities, or lack of experience and knowledge, unless they y Please adhere to Ampler’s instruction manuals for the have been given supervision or instruction concerning use of Pedelec's components and accessories.
  • Page 8 Only install and use accessories in accordance with the   Use the Ampler Bike App on your smartphone only when it is respective manufacturer's instructions. mounted in a stable holder. Do not change settings in the Ampler Bike App while riding.
  • Page 9 Unsuitable battery chargers (e.g. ones with too high a voltage) Get medical help. will damage the battery. The battery may self-ignite and explode. Only use the original Ampler charger supplied with  the Pedelec. Tools with sharp edges and cutting edges If necessary, label the charger so that it cannot be confused ...
  • Page 10 Store the charger in a cool and dry place.  Protect the charger from rain, snow, moisture and humidity.  Do not immerse the charger in water.  Ampler – Juna / Axel Safety instructions...
  • Page 11: Delivery

    Protect packaging from moisture. Transport and store packaging this way up. Fragile Packaged Items Contents of the packaging are fragile. Handle With Care. Do not throw or overturn. Recyclable Dispose of packaging according to local regulations. Delivery Ampler – Juna / Axel...
  • Page 12: Contents Of Delivery

    Transport the shipping carton only when sealed and in an upright position.  Grasp and lift the shipping carton only by the grip holes.  y If necessary, enlist the help of a second person for transport. Ampler – Juna / Axel Delivery...
  • Page 13: Unpacking The Pedelec

    The video explains the necessary steps for unpacking in detail and contains further tips 1. Check the shipping carton for external damage. y In case of noticeable damage, document the damage and contact Ampler Customer Service. 2. Place the shipping carton on a flat, stable surface.
  • Page 14: Ampler Pedelec

    Ampler Pedelec The Pedelec consists of the bicycle, the charger and optional accessories. The Ampler Bike App can also be used with the Pedelec. Bicycle - structure and components Juna / Axel 13 Charging port 19 Bell Top tube with...
  • Page 15: Frame Number

    4.1.1 Frame number The frame number is on the left side dropout/chainstay and in the Ampler Bike Pass. The frame number is required, for example, for making enquiries with Ampler customer service and when ordering spare parts. 4.1.2 Type label The type label is located on the underside of the down tube, next to the bottom bracket.
  • Page 16: Brakes

    The front and rear reflector must be attached during assembly. The front and rear lights are powered by the battery. Front light Front reflector Rear light Rear reflector Even if the battery power is low and the electric drive shuts off, the lights remain on for sufficient time to bring you home. Ampler – Juna / Axel Ampler Pedelec...
  • Page 17: Electric Drive

    On particularly cold days, this can lead to a shorter range. Battery charger The charger is specced in accordance with the electrical system’s requirements. Mains plug Power cord Charging plug Charging cable Battery charger Charging LED Ampler Pedelec Ampler – Juna / Axel...
  • Page 18: Accessories

    The Ampler trailer adapter is available as an optional extra and is compatible with most bike trailers from Thule, Burley and Croozer. The trailer adapter is used to adapt the Ampler M12 thread of the axle on the rear wheel to a 10 mm mounting point.
  • Page 19: Assembly

    The Pedelec is delivered mostly pre-assembled. Some components still need to be attached and adjusted after unpacking. Assembly A video for this is available on the Ampler Support Portal. The video explains the necessary assembly steps in detail and contains further tips.
  • Page 20: Handlebar Alignment

    4. Move the wheel J If there is noticeable "play" on the headset during movement: y Loosen the stem clamping screws. y Tighten the headset cap screw a little tighter. y Tighten the stem clamping screws again. Ampler – Juna / Axel Assembly...
  • Page 21: Mounting The Pedals

    Resistance should only be felt at the end stop. y You can also use a 15 mm spanner (not included; available from specialist shops and tool stores) to tighten the pedals via the spanner flats between pedal thread and pedal body. Assembly Ampler – Juna / Axel...
  • Page 22: Fitting The Reflector

    Fitting the reflector Juna and Axel each require one white reflector on the front light and a rearward facing red reflector on the seatpost. The tires are equipped with reflective sidewalls. 5.3.1 Attaching front and rear reflector 1. The white front reflector under the front light will be installed from factory.
  • Page 23: Before The First Ride

    The position of the minimum required insertion depth of the seatpost is 25 cm below the centre of the saddle rails or 10 cm above the lower end of the seatpost. Marking for min. required insertion depth Before the first ride Ampler – Juna / Axel...
  • Page 24: Adjusting The Lighting System (Light Beam Of The Front Light)

    The Pedelec's light beam is preset at the factory for proper illumination of the road. Two TX20 keys are required to adjust the front light (not included; available from specialist shops and tool stores). Ampler – Juna / Axel Before the first ride...
  • Page 25: Basic Features

    The power button underneath the display is where all electronic core functions of your Ampler are operated. The core functions and individual settings can also be set through the Ampler Bike App.
  • Page 26: Selecting The Assist Mode

    1. Trip duration 2. Trip distance 3. Average speed The trip statistics are automatically uploaded once GSM is active. You can find the trip history in the Ampler Bike App. 6.3.2 Selecting the assist mode DANGER Trying to press the power button while riding can cause an impairment of balance ...
  • Page 27: Switching The Lights On And Off

    2. Release the power button while the icon is displayed. y The lights switches off If you want to ride with lights on but without motor support then turn the lights on and select 0% assist mode. Before the first ride Ampler – Juna / Axel...
  • Page 28: Charging The Battery With The Charger

    4. Unplug the charger from the mains socket. 5. Unplug the magnetic charger plug from the charging socket on the left side of the seat tube and close the charging port cover. Ampler – Juna / Axel Before the first ride...
  • Page 29: Operation: Riding The Pedelec

    J Check the lighting system’s functionality. J Check reflectors: Securely attached? Clean? Tires J Check the tire tread. J Check the condition of the sidewalls. J Check tire pressure, inflate if necessary. Operation: riding the Pedelec Ampler – Juna / Axel...
  • Page 30: Personal Protective Equipment

    Perform a disc brake “bed-in” procedure prior to your first ride. At the end of the ride 1. Dismount from the Pedelec. 2. Park it, so that it cannot tip over. 3. Switch off the Pedelec at the power button. Ampler – Juna / Axel Operation: riding the Pedelec...
  • Page 31: Cleaning, Maintenance And Care

    Cleaning, maintenance and care Regular cleaning and care of the Pedelec increases the service life of the components. Cleaning, maintenance and care Information and a video on this subject are available on the Ampler Support Portal. Cleaning 8.1.1 After every ride J Clean the Pedelec of excessive dirt after each ride.
  • Page 32: Care And Maintenance

    2. If the fender is rubbing against the tire, try to readjust the fender stays. 3. Only replace the fenders in consultation with and in accordance to the instructions of the Ampler Customer Service, or have them replaced in a bicycle workshop.
  • Page 33: Headset

    8.2.3 Headset Adjusting the headset Information and a video on this subject are available on the Ampler Support Portal. Using a torque wrench If necessary, a torque wrench can be used for assembly (not included; available from specialist shops). Switch off the Pedelec.
  • Page 34: Belt

    Switch off the Pedelec. Checking the wheels J Check wheel alignment and true. J Replace a damaged wheel in consultation with Ampler Customer Service, or have it replaced in a bicycle workshop in accordance with Ampler Customer Service instructions. Check spokes J Check the wheel spokes.
  • Page 35: Tires

    The instructions are available on the Ampler Support Portal. Switch off the Pedelec. Removing the rear wheel A video about this is available on the Ampler Support Portal. The video explains the necessary assembly steps in detail and contains further tips. AT TENTION Damage is caused to the motor cable and drive by wrong disassembly! Make sure that the motor cable is disconnected at the rear wheel.
  • Page 36: Fasteners

    J In case of dirt or corroded contacts: Clean the charging port. Do not use metal brushes or similar. Cleaning the charging port J If necessary, clean the charging port by applying soap water and using e.g. an old toothbrush. Ampler – Juna / Axel Cleaning, maintenance and care ...
  • Page 37: Troubleshooting Faults And Errors

    Charger is not charging, J Contact Ampler Customer Service. charger is defective. Ampler Bike App Error Pedelec does not respond to the Ampler y Connection is disconnected, J Restart the firmware. Bike App. dropped or lost.
  • Page 38: Restarting The Firmware

    Restarting the firmware A firmware restart resets the Pedelec's settings and restarts the Pedelec's electrical system support. It can be triggered through the power button or through the Ampler Bike App. This can help to solve the following issues: y Minor faults or deviations in the behaviour of the Pedelec...
  • Page 39: Ampler Bike App

    Lower maximum speed - lower cut-off of motor support depending on speed. Activating the power button lock Through the Ampler Bike App, the power button can be blocked from unauthorised use. All Pedelec functions are disabled until the owner unblocks it.
  • Page 40: Install And Use The Ampler Bike App On A Smartphone

    We recommend that you always keep your Pedelec's firmware up to date. All information on how to use the Ampler Bike App to update the Pedelec's firmware is available in the Ampler Bike App. 10.4 Carrying out a calibration of the torque sensor During calibration, the Pedelec's torque sensor is calibrated and the functionality of all electronic components is synchronised with each other.
  • Page 41: Inspection And Maintenance

    12 Repair Repairs to the Pedelec can only be carried out by a bicycle workshop or by Ampler Bikes and our Service Partners, depending on the particular case. Ampler Customer Service always decides who can carry out the repair in each individual case.
  • Page 42: Storage

    J Do not dispose of the battery and charger in household waste. Dispose of the battery and charger in accordance with local regulations for recycling electrical equipment. J Dispose of Pedelec components according to locally applicable regulations. Ampler – Juna / Axel Storage...
  • Page 43: Technical Specifications

    Charging time approx. 2.5 h approx. 2.5 h y Range (depending on assist mode approx. 70 km approx. 70 km and riding style) Drive emissions y Noise levels <70 dB <70 dB Technical specifications Ampler – Juna / Axel...
  • Page 44: Battery Charger

    J Pay attention to the max. load capacity of the trailer. Mounting on rear wheel axle 17.4 Accessories: rear carrier Parameters Value Trailer load max. 15 kg Mounting on rear dropouts and rear fender Ampler – Juna / Axel Technical specifications...
  • Page 45: Further Information

    Notes on how to reach the customer service. y Notes on the General Terms and Conditions and Warranty y Notes on exchanging information with other users of an Ampler bike, e.g. on social media. Further information Ampler – Juna / Axel...
  • Page 46: Ec Declaration Of Conformity

    2014/53/EU RED Radio Equipment Directive 2006/42/EC MD Machinery Directive 2011/65/EU RoHS Conforms to the following standards LVD EN 60335-2-29:2009 EMC EN 15194:2017 MD EN 15194:2017/EN ISO 12100:2010/EN ISO 13849:2015 Hannes Laar, CPO Tallinn, Estonia Ampler – Juna / Axel EC Declaration of Conformity...
  • Page 47 Ampler Bikes OÜ Telliskivi tn 60/2 Tallinn, 10412 Estonia hello@amplerbikes.com www.amplerbikes.com...

This manual is also suitable for:

Axel

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