Warranty - Pyramid 3800 User Manual

AUTO TOTALING TIME CLOCK INSTRUCTIONS
Model 3800
LIMITED HARDWARE WARRANTY
◦
Pyramid Time Systems warrants its equipment to original user against defec
tive material or workmanship for a period of 1-year from date of purchase. Proof
of purchase and purchase date are required for warranty service on this product.
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Pyramid Time Systems responsibility under this warranty is limited to replace
ment of defective part(s). Replacement is the sole discretion of Pyramid Time
Systems.
◦
For Return Shipments to Pyramid Time Systems, product must be shipped in its
original carton or equivalent. The return freight method and cost for warranteed
product is the sole responsibility of the customer. Pyramid Time Systems will not
assume any responsibility for loss or damage incurred in shipping.
◦
Pyramid Time Systems reserves the right to determine whether parts failed
because of defective material, workmanship or other causes.
◦
Failure caused by accident, alteration, misuse or improper packaging of
returned unit is not covered by this warranty.
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Any repair done by the customer without the consent from Pyramid Time
Systems will automatically void the warranty.
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Users in countries other than Canada and USA should contact the Dealer from
whom the unit was purchased.
◦
The rights under this warranty are limited to the original user and may not be
transferred to subsequent users.
MONEY BACK GUARANTEE
Pyramid Time Systems offers a 30-day money back guarantee. If an RMA is issued for an
unwanted product before 30 days, Pyramid Time Systems will refund the entire purchase
price less shipping if purchased from Pyramid Time Systems. Pyramid Time Systems will
assess a 15% restocking fee on any returns received between 31 and 60 days from the date
of purchase. No returns will be accepted after 60 days. Pyramid Time Systems will not
issue a call tag for pickup of products. Customers are responsible for shipping the product
back including the cost of shipping. Pyramid Time Systems will assume the cost of ground
shipping for the replacement product to the customer. Pyramid Time Systems will also
assess a 15% fee if any item(s) are missing in an open box return. Shipping back to Pyramid
Time Systems from a Pyramid Time Systems Partner is the responsibility of the Pyramid
Time Systems Partner. No call tags will be issued. Items returned to Pyramid Time Systems
without an RMA will not be credited.
Copyright © 2021 Pyramid, LLC. All rights reserved.
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WARRANTY