SOMFY PROTEXIOM GSM Installation And Operating Manual

SOMFY PROTEXIOM GSM Installation And Operating Manual

Wireless radio alarm system

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PROTEXIOM GSM
W ireless radio alar m system
Installation and operating guide
EN

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  • Page 1 PROTEXIOM GSM W ireless radio alar m system Installation and operating guide...
  • Page 2 Please read before beginning installation SOMFY would like to point out that the main function of an alarm is to deter intruders and burglars and provide a warning. The presence of an alarm cannot under any circumstances prevent a break-in or burglary.
  • Page 3: Table Of Contents

    Connecting the central unit ..........................23 Configuring the alarm system using a computer .................... 29 Setting up and using the free Somfy alarm application for smartphone ............50 Configuring the alarm system using the LCD keypad ..................52 Memo sheet..............................66 Testing the installation ............................
  • Page 4: Introduction

    The central unit, sirens and keypad are protected by tamper switches if they are removed from the wall or their covers are opened. The detectors are protected if their front panel is opened. For your convenience on installation, the tamper switches only work as of the first arming of the alarm. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 5 A SIM card is affixed inside a leaflet supplied with this kit. If you have roller shutters (with a SOMFY RTS motor), it is possible to program these to come down automatically when an intrusion is detected or to come up automatically if smoke is detected, by means of a SOMFY receiver for roller shutters.
  • Page 6: A Fully Upgradeable System

    (e.g. washing detector detector machine). Garage door You want to be alerted if You have a garage. Power detector opening detector there is a power failure. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 7: Installation

    For each of the products (central unit or LCD keypad), choose a wall space with a good surface condition in order to ensure the efficiency of the tamper switches (protection against vandalism). Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 8: Assigning Zones To The Intrusion Detectors

    You can protect up to three areas of your home, referred to as zones. A zone consists of intrusion detectors which are located in various parts of your home. With your SOMFY alarm system you can define 3 separate zones. You can therefore activate the alarm in one zone only, in 2 zones or in all 3 zones (= full arming).
  • Page 9 Adjust the switches on the intrusion detectors to assign them to a zone Record the zone selection on the memo sheet page 66. ocations of switches Do not touch the switches on the water leakage detector. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 10: Inserting The Batteries

    Do not close the covers straight away. If the wall installation of the products has to be postponed, remove one battery from the products that are still open to prevent them from draining. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 11: Storing The Devices

    Remote control Detector – Press OFF. – Press OFF. – Press. BEEP BEEP BEEP – ... on the central unit. – ... on the central unit. – ... on the central unit. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 12: Fixing The Devices

    Test the device: Press the button on BEEP! the detector: For a period of 2 minutes, the indicator on the detector lights Ø 4 mm each time the door is opened/closed. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 13 Fixing the devices — Operating precautions common to all three movement detectors All Somfy movement detectors detect any movement and any temperature variation caused by a moving body (human or animal) or by a heat source (radiator, convection heater, fireplace, robotic vacuum cleaner, etc.).
  • Page 14 2.40 m. Make sure that the detector is mounted at least 80 cm above 8 10 12m Do not close the detector. any piece of furniture that a cat can climb on. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 15 It must be located at least 1.20 m from sources of noise disturbance (such as TVs, loudspeakers, drainpipes, doors, etc.) or air disturbance (wall-mounted and/ or built-in air conditioning units). Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 16 Press the button on the detector: BEEP!. For a period of 2 minutes, the indicator on the detector lights each time there is a tension of more than 5 cm on the Ø 6 mm cord. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 17 Ø 6 mm Close the Test the electronic For a 2-minute period, cover. unit: the indicator lights up every time the garage Press the button door is opened/closed. on the detector: BEEP! Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 18 The indoor siren sounds quietly for 2 minutes. To stop the alarm, press OFF on the remote control. At the end of the test, remove the water and dry the electrodes. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 19 Close the product. Tighten HAUT the 2 Ø 6 mm 51 mm screws on the pening for taMper sides. protection strip DOWN Affix the tamper protection strip firmly to the wall. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 20 Do not touch the other switches. To be better informed of the functioning of your system, we recommend that you leave the BEEPs on at least one device. Close the cover. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 21 Do not touch the other switches. To be better informed of the functioning of your system, we recommend that you leave the BEEPs on at least one device. Close the cover. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 22 Please refer to the instructions supplied with Smoke detector the product. Please refer to the instructions supplied with RTS multi-application remote control the product. Please refer to the instructions supplied with Control keypad + badge the product. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 23: Connecting The Central Unit

    RJ45 connector on Ethernet cable IP card (for configuring settings and remote computer access) Buzzer (Integrated siren) GSM module GSM antenna Connector for GSM battery RJ45 connector on Ethernet cable Mains socket Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 24 For more information, consult your doctor. Warning Somfy cannot be held liable for the direct or indirect consequences of technical and contractual changes made by the GSM network operator selected by the customer. Somfy cannot be held liable for the consequences of the temporary or permanent unavailability of the GSM network selected by the customer for any reason.
  • Page 25 If you are changing the SIM card, disconnect the mains power. It is not necessary to disconnect the battery. Gently slide the flap to the left: Lift it up: Extract the micro SIM card from the supplied Afone SIM card: Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 26 3-month backup in the event of a power failure. An SMS is sent if the GSM battery is low. At the end of the GSM battery life, it must be replaced with a Somfy battery. Caution: there is a risk of explosion if the replacement battery is the wrong type.
  • Page 27 2. Connect the power cable to the POWER socket on the IP module. Connect the mains adapter to a wall socket: the green indicator light on the GSM module comes on with a steady light. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 28 (upwards or downwards). Drill the holes and fix the central unit to the wall, horizontally or vertically. Ø 6 mm Close the cover and secure it by tightening the screws. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 29: Configuring The Alarm System Using A Computer

    780Phone 7 8 0 dialer IP address Record the IP address of the central unit on the memo sheet page 66. To exit the menus, press until the screen goes off. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 30 Type the IP address of the central unit in the address bar: (example) Press Enter; the following page appears: b. Select the “Installer” account User1 Account Installer Monitor Access code Authentification Code E3 Enter the factory installer access code: 2222. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 31 Click on the button at the bottom of the screen page. e. Accessing the program Start your Web browser. Type the previously modified IP address into the address bar. Press Enter. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 32 For security reasons, it is essential to customise these two codes. The User 1 and the Installer codes must be different. All the codes to be stored must be between 0001 and 9998. You should record these immediately on the memo sheet. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 33 Communication at least one Radio link lost at least one not connected stored open or intrusion link lost device device open to network Exiting the program Click on the button Logout Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 34 Set a minimum delay of 2 seconds. Power failure detection delay on the central unit before an alert SMS is sent Inactive on the integrated siren. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 35 To stop the siren sounding, remove its batteries. We recommend that you print this page, which gives details of all the devices in your installation. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 36 The installer access code and the three user access codes must all be different. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 37 SMS, by GSM, to the mobile phones of neighbours, family or friends. SMS sending test by GSM; active if the 3 “SMS sending by GSM” box is checked. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 38 (see instructions for the roller shutter motor). – Click on Prog Time programming cancelled if times are identical. Between 1 and 59 minutes (same value as in the “Light settings” screen, see next page). Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 39 LCD keypad..on arming of alarm, on disarming or on intrusion ...on arming of alarm, on disarming or on alarm If the value = 0, the light stays on constantly. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 40 10 minutes’ inactivity. This logout period takes effect automatically after 3 incorrect codes. Do not touch. Check the box for remote access and to receive images from movement detectors with photo capture. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 41 Control of alarm and automatic devices Allows you to switch to the “List of system devices” page for more information if a red icon is displayed. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 42 (maximum 15 digits) for sending alarm SMS, by GSM, to the mobile phones of neighbours, family or friends. Not applicable: there is no voice message management on this system. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 43 Configuring the alarm system using a computer — List of system devices Zone for an intrusion detector or SYS for system. Event log Allows you to view the last 300 events. Customisation Serial number (cannot be changed) Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 44 2 and 120 seconds. Roller shutter settings To simulate a presence by programming the opening and closing of roller shutters. Disarm Down Time programming cancelled if times are identical. Between 1 and 59 minutes Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 45 5212 5212 1026 1739 73 3 9 2579 2579 8449 8449 8707 8707 7626 7626 0531 9407 9542 9542 1998 1998 7371 7371 6537 6537 0817 7003 0265 0213 4844 0585 Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 46 It will not therefore be possible to connect to the alarm system from outside the building because at any given time “t” you will not know this public IP address. Somfy has developed a free address server that will allow you to connect to your alarm system at all times. Internet...
  • Page 47 InstallatIon Configuring the alarm system using a computer — 1. Creating an account on the Somfy address server a. Log in to the “Installer” account Using the settings which can be accessed in the “Network settings” menu, record the 3 addresses given in...
  • Page 48 Once the account is set up, the server will send you an initial e-mail containing a link that will enable you to activate the connection to the Somfy address server. Click on this link to activate the connection.
  • Page 49 This section applies to connections from outside your home, in which your alarm system is installed. This requires an Internet connection. From a computer Somfy does not provide long-term remote access to the alarm system via computer using the various browsers. We strongly recommend that you download the free Somfy alarm application to your smartphone.
  • Page 50: Setting Up And Using The Free Somfy Alarm Application For Smartphone

    Setting up and using the free Somfy alarm application for smartphone Using the free Somfy Alarm application, you can control your Somfy alarm and your roller shutters and lighting at home or remotely with just one click. View the photos associated with the alarm or the monitoring of your home, if you have movement detectors with photo capture and/or Visidom cameras.
  • Page 51 InstallatIon Setting up and using the free Somfy alarm application for smartphone — Use: On the first page you can: Click on , the following menus appear: Arm (fully and by zone) ■ ■ My alarm ■ ■ and disarm the alarm Status of my alarm ■...
  • Page 52: Configuring The Alarm System Using The Lcd Keypad

    The display remains on the screen for 2 minutes before the screen switches off. Wait until the red indicator has stopped flashing before entering any data. To exit the menus, press until the screen goes off. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 53 344 PIN entry (if GSM module present) 345 PUK entry 346 GSM periodic test 41 Date 4 Date and time 42 Time 5 Device list 6 Event log 7 Settings 8 Remote monitoring Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 54 To arm the alarm with or without code (Arm without code): 26Arm without code 2 6 OK 0 OK Arming with code 1 yes, 0 no ➜ ■ 1 OK Arming without code (default) ➜ ■ Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 55 To receive an SMS after the system has been armed/disarmed by user code 3 (stored in menu 23). 323 SMS on user code 3 3 2 3 same as for menu 322 1 yes, 0 no Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 56 3 4 6 Enter the number of days between 1 and 14 days ➜ ■ (default: 14 days) The SMS sent will be "GSM periodic test" No GSM periodic test Erased ➜ ■ Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 57 Display of last event (for example) Disarm ➜ ■ 161166Z:ABC02/0116h36 Switch to another event: keys Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 58 773 Automatic shutters 7733 Select days 7734 Pres Sim Delay 774 Presence simulation 775 Shutter delay 780 Central unit IP address 78 IP settings 781 Router/modem IP address 8 Remote monitoring Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 59 (KIELA function) if the system is part armed and in zone A and if the KIELA function is selected in menu 731. 7 3 5 Level 1, 2 or 3 Low level (default) Medium level High level Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 60 To be informed by SMS of a power failure on the central unit: 756 Power failure 7 5 6 Setting of the delay before sending a “Power ➜ ■ failure“ SMS, between 0 and 240 minutes (default: 15 minutes) Function deactivated ➜ ■ Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 61 LCD keypad to these automatic devices – Create roller shutter up/down scenarios or lighting on/off scenarios First of all, read the instructions for the Somfy motor/receiver that you want to trigger (see section “Storing remote controls”). 7 6 OK...
  • Page 62 You can use this menu to associate raising the roller shutters with: 765Shutters up – Either detection of smoke by the Somfy smoke detector (ref.: 2400443), to enable easy evacuation – Or when the alarm is disarmed when you return home...
  • Page 63 7 7 1 6 (default: zero seconds and no BEEP) X X X Setting of delay between 1 and 120 seconds Delay : XXX ➜ ■ Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 64 Time at which the roller shutters are lowered: 7732Shutters down 7 7 3 2 18.30 2 0 1 5 Down time stored 20.15 ➜ ■ To cancel the programming, enter identical up and down times. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 65 This menu is used to connect to a remote monitoring centre using the SIA IP protocol. 8Remote monitoring Your Somfy system is compatible with the Sécuritas remote monitoring service. To connect to this service, contact Sécuritas direct on: 0800 527 375.
  • Page 66: Memo Sheet

    Multi-application remote control: automatic device key Multi-application remote control: automatic device key SMS number 1 SMS number 2 by GSM SMS number 3 SMS number 4 Central unit IP address Outdoor movement detector: programmed functions Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 67: Testing The Installation

    (see page 43 and page 72). Telephone transmission is activated. If a problem occurred during the test, refer to page 78. The roller shutters come down and the lights come on if these functions are programmed. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 68: What To Do If The Customised Authentication

    IP address as that indicated on page 30. Remember to generate and print out a new authentication code card by logging in to the User 1 account. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 69: Use

    If an alarm has been triggered, this is indicated on the LCD keypad (flashing indicator, screen, Event log menu). See details on page 71 and page 72. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 70: In The Event Of Intrusion Or Attack

    SMS sent, depending on the settings, – sound alert on the indoor siren, – sound alert alarm on the outdoor siren, depending on the nDoor siren utsiDe siren entral unit settings. with flash phone Dialer siren Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 71: Information Sent In Sms Form By Gsm

    – Following an intrusion, a 2nd SMS is sent with a link to view the photos Controlling your SOMFY automatic devices and receivers from the LCD keypad You can control two SOMFY automatic devices (open/close a motorised garage door or gate, light receiver, SOMFY motorised roller shutters) using the keys, if they have been programmed accordingly (see page 41).
  • Page 72: Viewing Stored Information

    To erase the stored faults and switch off the orange indicator on a keypad, fully arm the alarm and then disarm it using that keypad, or go to menu 72 “Fault erasing”. The battery and radio link lost faults will reappear if they have not been corrected. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 73: Remote Control By Sms With The Gsm Module

    If the control SMS “ON AC” was sent, the acknowledgement SMS will be “Active zone(s): AC”. For the last four commands (roller shutters and light), the acknowledgement SMS from the central unit will be “OK”. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 74: Maintenance

    MaIntEnancE — Summary of system operation Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 75 Viewing the event log on the LCD Press the keys to display the Installer code + disarming) are stored in the log together keypad various entries in the event log with their date and time 6 OK Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 76: Replacing The Batteries

    5 years Outdoor movement detector LR03 4 years Opening detector 4 years * Subject to normal everyday use in a residential dwelling. CR2450 lithium Opening and glass breakage detector 4 years Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 77: Resetting The System

    Saved devices All codes Telephone numbers for alarm sending All recognised devices The SMS customisation The date and time The programming of all automatic devices The device customisation All the time programming Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 78: Troubleshooting

    MaIntEnancE — Troubleshooting Troubleshooting You can find the solutions to the most common problems on our website www.somfy.uk, in the FAQ (Frequently Asked Questions) section. on a siren Problem Solutions Have you installed batteries in the siren? ■ ■ Are the batteries in good condition and positioned correctly? No beep when the system is armed/ ■...
  • Page 79 Make sure that your telephone operator offers the SMS service. ■ ■ No SIM card or SIM card inserted incorrectly. The red indicator is flashing quickly on the ■ ■ GSM module Antenna disconnected. ■ ■ Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 80: Table Of Specifications

    ■ ■ Arms/disarms the system. ■ ■ Indoor Multi-application remote – 20 to + 70°C — Controls two Somfy automatic devices. ■ ■ control Outdoor Provides visual information on commands. ■ ■ Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 81 Motherboard: SELV Buzzer power: 100 dB ■ ■ GSM module Indoor + 5 to + 40°C — Sending of alarm SMSs by GSM. ■ ■ Maximum humidity level 75% for all devices. Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 82: Index

    Radio range ..............................7 Remote control ............................73 SMS..............................37, 55, 56 Storage of additional devices ....................... 11, 35 Tamper switch ........................11, 35, 68, 76, 77 Zones (A, B, C)........................... 8, 9, 73 Copyright © 2018 Somfy Activités SA. All rights reserved.
  • Page 84 Somfy 50 Avenue du Nouveau Monde BP 250 - 74307 Cluses Cedex France www.somfy.com...

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