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If it appears that the unit is faulty, first consult this checklist. It may be that something simple has been
overlooked.
Note: Under no circumstances should you try to repair the unit yourself as this will void the warranty.
Only qualified service personnel should remove the cover or service this unit.
NO POWER
•Check that the player is switched on.
•Check the position of the ON/OFF POWER
switch on the back of the unit. Press the [
STANDBY button
• Check that the power cord is properly
connected.
NO PICTURE
•Check that the TV is switched on.
•Check that the correct AV input is selected on
the TV (refer to the TV manual for more
details).
•Check the connection between the player and
TV.
NO PICTURE AT HDMI OUTPUT.
•Check if the HDMI input is selected on your TV.
• Check if the HDMI resolution selected
corresponds to resolution of your HD TV.
•Check if your HD TV supports HDCP.
BAD QUALITY PICTURE
•Check the disc for fingerprints and clean with
a soft cloth, wiping from the center to the
edge.
• Check if the disc format is compatible with the
TV (PAL/NTSC).
BLACK AND WHITE PICTURE
•Check that the disc format is compatible with the
TV (PAL/NTSC).
•Check that the DVD player is not connected
through the VCR.
INTERFERENCE
• Place the unit as far away as possible from any
source of interference or emissions (e.g. a
radio, mobile phone, radiator etc.).
NOISE OR DISTORTED SOUND IN RADIO
MODE
•Extend and position the FM antenna to achieve
the best reception. Try switching to mono
sound with the MO/ST button.
TROUBLESHOOTING GUIDE
]
GB-14
THE REMOTE CONTROL IS NOT WORKING
•Aim the remote control directly at the sensor on
the front of the player.
•Avoid any obstacles that might interfere with the
transmission path.
•Inspect and/or replace the batteries.
NO SOUND
•Check audio connections.
•If using a Hi-Fi amplifier, try another sound
source.
•Clean the disc.
•Check whether the disc is defective by trying
another disc.
NO AUDIO FROM DIGITAL OUTPUT
•Check the digital connections.
•Check the audio setup menu to make sure that
the digital output is correctly set.
•Check if the audio format selected is compatible
with the player.
DISC NOT PLAYING
•Ensure disc is placed properly in the disc tray.
IMPROPER FUNCTIONING
•The normal function of the product may be
disturbed by external interference. Just reset
the product by disconnecting and reconnecting
the power cord.
NO SOUND, POOR SOUND IN iPhone/iPod
MODE
•Check that the right universal dock adapter is
being used.
•The EQ function in your iPhone/iPod must be
set to "Off".
NO VIDEO OUTPUT IN iPhone/iPod MODE
•Your iPhone/iPod video setting – TV OUT must
be set to "ON".
•Ensure your external monitor is connected to
the unit's composite video out using the video
cable supplied.
HDMI Compatibility
HDMI is continually evolving to meet the needs of
the market. Any symptoms of compatibility
problem with your apparatus such as incorrect
color space that may not be the fault of this unit
can probably be resolved with a firmware update
from the manufacturer. If you do have questions,
please visit the following HDMI official FAQ
web-site: www.teac.co.nz
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