Trouble Shooting - iHome iH12 Manual

Symptom
Unit doesn't respond AC adaptor isn't plugged to a wall outlet or
(no power) the connector is not plugged into the power
supply jack on the back of the unit
Wall outlet is not functioning
iPod cannot dock Using no or wrong iPod insert
properly
iPod is not installed properly
iPod does not
iPod is not installed properly
respond to the unit
Your iPod software is too old
iPod is locked up
Using 1 st or 2 nd generation iPod or other device
iPod didn't charge iPod is not installed properly
up
iPod is locked up/frozen
iPod battery has problem
Sound is distorted Volume level is set too high
Sound source is distorted
Remote Control Battery weak
didn't work
Remote Control is not pointed toward the
IR sensor

Trouble Shooting

Possible Problem
Plug the AC adaptor into a wall outlet and plug the connector into
the power supply jack on the unit
Plug another device into the same outlet to confirm the outlet is working
Make sure the dock insert is the proper fit for your iPod
Remove your iPod from the connector and check for any
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.
Remove your iPod from the connector and check for any
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.
Upgrade software on your iPod. For details, visit
http://www.apple.com/ipod/download
Please make sure your iPod is working properly before docking
it to the unit. Please refer to your iPod manual for details on
iPod operation.
iH12 cannot control those iPods or other devices.
Remove your iPod from the connector and check for any
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.
Please make sure your iPod is working properly before docking
it to the unit. Please refer to your iPod manual for details.
Decrease the volume.
If iPod original sound source is poor quality, distortion and noise
are easily noticed with high-power speakers.
Try a different audio source such as a music CD.
If you are using an iPod Shuffle or external sound source like
older generation iPod, try reducing the output volume on the
device itself. Also, try turning bass boost OFF.
Replace with new battery
Point the Remote Control toward the IR sensor, within 10 feet of
the unit.
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Solution