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CUSTOMER SERVICE
The Monoprice™ Customer Service department is dedicated to ensuring that your ordering,
purchasing, and delivery experience is second to none. If you have any problem with your
order, please give us an opportunity to make it right. You can contact a Monoprice Customer
Service representative through the Live Chat link on our website www.monoprice.com or via
email at support@monoprice.com. Check the website for support times and links.
PACKAGE CONTENTS
Please take an inventory of the package contents to ensure you have all the items listed
below. If anything is missing or damaged, please contact Monoprice™ Customer Service for a
replacement.
1x 3G SDI 8x8 Matrix
1x AC Power Adapter (5 VDC, 3A)
1x IR Remote Control
1x IR Receiver
1x User's Manual
PRODUCT OVERVIEW
1. DC 5V 3A: DC barrel connector for connecting the included AC power adapter.
2. EXT IR: 3.5mm jack for connecting the included IR receiver.
3. RS232: DB9 connector for connecting a computer for RS-232 control.
4. OUTPUT: Eight BNC connectors for connecting up to eight SDI video source devices
using RG-6 or RG-59 cables (available separately).
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