EWT G20 Owner's Manual
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EWT G20 Owner's Manual

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Water Filter&Softener

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Summary of Contents for EWT EWT G20

  • Page 1 Water Filter&Softener...

  • Page 3: Table Of Contents

    READ THIS PAGE FIRST WATER CONDITIONER BASICS SOFTENER SYSTEM SPECIFICATIONS SOFTENER SYSTEM DIMENSIONS UNPACK & INSPECT YOUR WATER SOFTENER CHECK THE VALVE SERIAL NUMBER CHECK THE SOFTENER SERIAL NUMBER PARTS BREAKDOWN PREINSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS WATER BYPASS PROGRAMMING GUIDE FILTER CARTRIDGE LIFE SETTINGS STARTUP INSTRUCTIONS MAINTENANCE INSTRUCTIONS TROUBLE SHOOTING GUIDE...

  • Page 4: Read This Page First

    READ THIS PAGE FIRST BEFORE STARTING INSTALLATION You must read and understand the contents of this manual So ftene rs are expo se d to hig h level s o f iron, before installing or operating your water softener. manganese, sulfur, and sediments. Damage to pistons, seals, and/or spacers within the control valve are not Personal injury or property damage could result if you fail to covered in this warranty due to the harsh environment...

  • Page 5: Water Conditioner Basics

    WATER CONDITIONER BASICS WHAT IS HARD WATER AND HOW IT IS SOFTENED DO NOT USE WATER FILTERED THROUGH THIS SOFTENER WHERE THE WATER CAUTION IS MICROBIOLOGICALLY UNSAFE OR THE WATER IS OF UNKNOWN QUALITY. THE WATER MUST BE DISINFECTED BEFORE OR AFTER THE UNIT.

  • Page 6: Softener System Specifications

    SOFTENER SYSTEM SPECIFICATIONS Pipe Size 3/4” or 1” Carton Size Water Supply...

  • Page 7: Softener System Dimensions

    SOFTENER SYSTEM DIMENSIONS 240mm 0817 TANK 465mm 490mm...

  • Page 8: Unpack & Inspect Your Water Softener

    UNPACK & INSPECT YOUR WATER SOFTENER IF THERE IS A SEVERE LOSS IN WATER PRESSURE WHEN THE SOFTENER UNIT IS INITIALLY PLACED IN SERVICE, THE SOFTENER TANK MAY HAVE BEEN LAID ON ITS SIDE DURING TRANSIT. IF THIS OCCURS, BACKWASH THE SOFTENER TO "RECLASSIFY"...

  • Page 9: Check The Valve Serial Number

    CHECK THE VALVE SERIAL NUMBER AND VALVE TYPE VALVE SERIAL NUMBER: (22018885): Valve part # 22018885O5G0005 (O)YEAR: "R" stand for year 2021,"Q" stand for year 2020, "P" stand for year 2019, "O" stand for year 2018, "N" stand for year 2017, "M" stand for year 2016, "L"...

  • Page 10: Check The Softener Serial Number

    CHECK THE SOFTENER SERIAL NUMBER 00250059O5J0001 00250059O5J 0001 Valve Part # Year Month Date Batch code (00250059): Softener part # (O)YEAR: "R" stand for year 2021,"Q" stand for year 2020, "P" stand for year 2019, "O" stand for year 2018, "N" stand for year 2017, "M" stand for year 2016, "L"...

  • Page 11: Parts Breakdown

    PARTS BREAKDOWN SOFTENER PARTS LIST 05056134 05005662 Elbow Connector(3/8“QC) 21499032 20090006 07050153 Display Support Rack 13000486 Screw ST2.6×8 05031023H Display PCB 13000487 Screw ST2.6×6 Display Back Cover 07500817E Pressure Tank 0817 07050155 07050076 02150039 07040068 Softener Cabinet 26051052...
  • Page 12 VALVE BODY PARTS LIST 05056066 O-Ring-φ11×2 05056508 Screw-M5×12(with Washer) 05056037 Air Disperser 05030004 End Cover 05056067 O-Ring-φ7.8×1.9 05030013 O-ring-φ30×2.65 05056177 Injector Body 05056103 Injector Screen 05056084 Screw-ST3.5×13 30040083 Injector Throat(Red) 07060007 Valve Bottom Connector 30040084 Injector Nozzle(Red) 26010103 D-tube O-ring 05056063 Tank O-ring 05056205...
  • Page 13 POWER HEAD PARTS LIST Screw-ST3.5×13 Power Head Cover Motor 05030006 Mounting Plate 05010037 Screw-ST2.9×10 05030005 Power Head Housing 05030010F Main Pcb 05010046 Meter Cable Clip 13000462 Screw-4.2×12(with washer) 05010108 Meter Cable 05010023 Magnet-φ3×2.7 Communication Cable 05030008 Brine Gear 30110005 Rubber Sleeve 13000463 Screw-ST2.9×13(with washer) 05056013...
  • Page 14 BYPASS PARTS LIST 05010106 02170055 Meter Assy 05040129 Meter Ball...

  • Page 15: Pre-Installation Instructions

    PRE-INSTALLATION INSTRUCTIONS Contact your local distributor to have a complete water analysis and check your water hardness on your water supplier, this will keep your conditioner in proper working. Electrical Panel Cold Soft Water Hard Filtered Water Hot Soft Water Ground Strap Raw Water To Outdoors...
  • Page 16 TOOLS REQUIRED FOR INSTALLATION: Two adjustable wrenches. Additional tools may be required if modi cations to home plumbing are required. Use copper, brass, or PEX pipe and ttings. Some codes may also allow PVC plastic pipe. Refer to local codes. Always install the included bypass valve, or 3 shut-off...

  • Page 17: Water Bypass

    WATER BYPASS In case of an emergency such as softener maintenance, you can isolate your water softener from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is open with the ON/OFF knobs in line with the INLET and OUTLET pipes. To isolate the softener, simply rotate the knobs to the BYPASS position.

  • Page 18: Programming Guide

    PROGRAMMING GUIDE FAMILIARIZE WITH KEY PAD CONFIGURATION This function enters the basic set up information required at the time of installation. This function is to press and select one item to change and accepts the values if changed. This function is to scroll up or down the programming items and increase or decrease the values of the settings while in the programming mode.
  • Page 19 FACTORY OPTIONS SETTINGS MENU Press MENU + CONFIRM key Press Press CONFIRM CONFIRM (3 SECONDS / BEEP) STD CAPACITY DAY OVERRIDE LANGUAGE 9.4 g ENGLISH 1～99 DAYS Press CONFIRM Press CONFIRM Press CONFIRM UNITS IRON & MN RINSE OVERRIDE METRIC 192 g/L GALLONS 1～99 REGENS...
  • Page 20 OPERATION DURING A POWER FAILURE In the event of a power failure, the valve will keep track of the time and day. The programmed settings are stored in a non-volatile memory and will not be lost during a power failure. If power fails while the unit is in regeneration, the valve will nish regeneration from the point it is at once power is restored.

  • Page 21: Filter Cartridge Life Settings

    FILTER CARTRIDGE LIFE SETTINGS Time Mode Setting CODE: 261 Press "DOWN" key for 8 seconds to enter Code Page. SERVICE TIPS 360 DAYS Press "UP" or "DOWN" key to change code to “261” to enter lter life time mode setting page. Press "UP"...

  • Page 22: Start-Up Instructions

    START-UP INSTRUCTIONS 1. Add two liters of water into the cabinet at the time of installation. This is for the unit to achieve proper capacity in the rst time of regeneration . 2. Plug the power transformer into an approved power source. Connect the power cord to the valve. 3.
  • Page 23 5. Once in the BACKWASH cycle, open the inlet on the bypass valve slowly and allow water to enter the unit. Allow all air to escape from the unit before turning the water on fully then allow water to run to drain for 3-4 minutes or until all media nes are washed out of the softener indicated by clear water in the drain hose.

  • Page 24: Maintenance Instructions

    MAINTENANCE INSTRUCTIONS CHECK THE SALT LEVEL Check the salt level monthly. Remove the lid from the cabinet or brine tank, make sure salt level is always above the brine level. YOU SHOULD NOT BE ABLE TO SEE WATER IN THE CABINET OR BRINE TANK. ADDING SALT Use only clean salt labeled for water conditioner use, such as crystal, pellet, nugget, button or solar.
  • Page 25 SERVICE THE FILTER CARTRIDGE Replace Filter Cartridge Filter Front Cover Anti-clockwise rotate the filter Remove the lter front cover. Remove the lter cartridge. cartridge to loosen it. Take the new lter cartridge and insert Clockwise rotate the lter cartridge to Install back the lter front cover.
  • Page 26 SERVICE THE EWT G20 CONTROL VALVE Before Servicing 1. Turn off water supply to conditioner using the bypass tool attached on the bypass. Close the inlet and outlet Bypass Tool 2. Relieve water pressure in the conditioner by stepping the control into the backwash position momentarily.
  • Page 27 REPLACE TIMER 2 X Screws Disconnect the wires 1. Disconnect the meter cable from the 2. Remove the two screws from the valve 3. Remove the cover of the valve and meter. (If meter cable is attached). cover. disconnect the wires attached on PCB. Washer 2 X Screws Powerhead...
  • Page 28 REPLACE METER 2 X Screws 2 X Clips 1. Disconnect the meter cable from the 2. Disconnect the bypass from valve by removing clips. meter. (If ow meter cable is attached) Meter Support C o u p l i n g Meter Ball Adapter Meter...
  • Page 29 REPLACE DRAIN LINE FLOW CONTROL 1. Pull the drain line clip and remove the drain line elbow and washer. 2. Clean/replace drain line ow control . DLFC REPLACE BRINE LINE FLOW CONTROL Copper Fitting BLFC 1. Screw the copper tting out. 2.
  • Page 30 REPLACE CIRCUIT BOARD 4 X Screws 1. Follow steps 1 to 3 of timer /Powerhead replacement. 2. Remove all the connections on PCB. 3. Remove the four screws from the PCB. 4. Replace the PCB. REPLACE DISPLAY 1. Unplug electrical cord from outlet. Communication wire conncetions 1 X Display PCB...

  • Page 31: Trouble Shooting Guide

    TROUBLE SHOOTING GUIDE Problem Possible Solutions 1. CONDITIONER DELIVERS HARD WATER A. Bypass valve is open A. Close bypass valve B. No salt in brine tank B. Add salt to brine tank and maintain salt level above water level C. Injector or screen plugged C.

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