Troubleshooting - Levoit Core 300-RAC User Manual

T R O U B L E S H O OT I N G
Problem
Air purifier will not turn on or
respond to button controls.
Airflow is significantly reduced.
Air purifier makes an unusual
noise while the fan is on.
Strange smell coming from the
purifier.
Possible Solution
Plug in the air purifier.
Check to see if the power cord is damaged. If it is, stop
using the air purifier and contact
page 15).
Plug the air purifier into a different outlet.
The air purifier is malfunctioning. Contact
Support (see page 15).
Make sure the filter is removed from its packaging and
properly in place (see page 7).
Tap to increase the fan speed.
Leave 38 cm / 15 in of clearance on all sides of the air
purifier.
The pre-filter may be clogged by large particles, such as
hair or lint, blocking air flow. Clean the pre-filter
(see page 11).
Replace the filter (see page 12).
Make sure the filter is properly in place with plastic
packaging removed (see page 7).
Make sure the air purifier is operating on a hard, flat, even
surface.
Replace the filter (see page 12).
The air purifier may be damaged, or a foreign object may
be inside. Stop using the air purifier and contact
Support (see page 15). Do not try to repair the air
purifier.
Clean the filter or replace if necessary.
Contact Customer Support
Make sure not to use your purifier in an area with high
humidity or while diffusing essential oils.
Customer Support (see
Customer
Customer
(see page 15).
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