Table of Contents
Troubleshooting
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Summary of Contents for Atal EPND-T-INT-POE
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Page 1: Notice, Installation And Troubleshooting
EPND-T-INT-POE Notice, installation and troubleshooting ATAL B.V. Ampèrestraat 35-37 NL-1446 TR PURMEREND Postbus 783 NL-1440 AT PURMEREND T (+31) 0299 630 610 F (+31) 0299 630 611 info@atal.nl I www.atal.nl... -
Page 2: Table Of Contents
Inhoud Notice, installation and troubleshooting ....................1 Introduction ..............................4 General safety rules ............................. 4 Device description and important notices ....................5 Getting started ..............................6 What is needed for operation ........................6 Mounting the device ............................ 6 Device settings ............................. 8 Checking functions ............................ - Page 3 Optional accessories ............................32 Temperature probe TEDX-102E ....................32 Temperature probe TED-102E ...................... 32 Temperature probe TEPD-102C ....................32 Humidity probe TRHD-101 ......................32 Power supply Adapter EPND-AC01 ....................32 Device case holder for RACK 19" ATS-AC20 ................. 33 Probes holder for RACK 19" ATS-AC21 ..................33 CDB-WIN database ........................
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Page 4: Introduction
This chapter provides basic information about device. Before starting please read this manual carefully. Thermometer Web Sensor EPND-T-INT-POE, Web Sensor EPND-3T-POE and Web Sensor EPND- 4S-POE are designed to measure temperature or relative humidity. Temperature can be displayed in °C or °F. Relative humidity have unit %RH. Communication with the device is realized via Ethernet network. -
Page 5: Device Description And Important Notices
Don’t use device in explosive environments. Don’t stress the device mechanically. Device description and important notices This chapter contains information about basic features. Also there are important notices concerning to functional safety. Values from the device can be read using an Ethernet connection. The following formats are supported: ... -
Page 6: Getting Started
To install the unit you need to the following equipment. Before installation check if it’s available. thermometer Web Sensor EPND-T-INT-POE, Web Sensor EPND-3T-POE or EPND- 4S-POE power supply adapter 5V/250mA or switch with PoE. Before using the device is necessary to decide which way of powering will be used. - Page 7 Ethernet (PoE) is not used, connect the power adapter 5V/250mA LEDs on LAN connector should blink after connecting the power Web Sensor EPND-T-INT-POE connection (power supply adapter, Power over Ethernet): Web Sensor EPND-4S-POE and EPND-3T-POE connection (power supply adapter, Power over Ethernet):...
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Page 8: Device Settings
Device settings run configuration software TSensor on your PC switch to an Ethernet communication interface press button Find device... the window shows all available devices on your network click to Change IP address to set new address according to network administrator instructions. -
Page 9: Checking Functions
after changing IP address device is restarted and new IP address is assigned. Restart of the device takes about 10 seconds. connect to device using TSensor software and check the measured values. If Web Sensors EPND-3T-POE and EPND-4S-POE values are not displayed, it’s necessary to find probes using button Search probes (Find probes). -
Page 10: Device Setup
Chapter Device setup This chapter describes basic device configuration. There is a description of settings using web interface. Setup using web interface Device can be setup using web interface or TSensor software. Web interface can be managed by the web browser. Main page will be shown when you insert device address into address bar of your web browser. -
Page 11: General
General Device name can be changed using item Device name. Measured values are stored into memory according History storage interval field. After changing of this interval all history values will be cleared. Changes must be confirmed by Apply settings button. Network Network parameters can be obtain automatically from DHCP server using option Obtain an IP address automatically. -
Page 12: Alarm Limits
Alarm limits For each measurement channel is possible to set upper and lower limits, time-delay for alarm activation and hysteresis for alarm clearing. Example of setting the limit to the upper alarm limit: In Point 1 the temperature exceeded the limit. From this time, the time-delay is counting. Because at point 2 the temperature dropped below the limit value before the time delay expired, alarm was not set. -
Page 13: Channels
Channels Channel can be enabled or disabled for measuring using item Enabled. Channel can be renamed (max. 14 characters) and it is possible select unit of measured value according connected probe type. When channel is not used, it is possible copy to it one of other channels –... -
Page 14: Email
Email Email sending enabled option allows email features. It is necessary set address of the SMTP server into SMTP server address field. Domain name for SMTP server can be used. Default port of the SMTP server can be changed using item SMTP server port. SMTP authentication can be enabled using SMTP authentication option. -
Page 15: Modbus A Syslog Protocols
Modbus a Syslog protocols ModbusTCP and Syslog protocol settings are configurable via menu Protocols. Modbus server is enabled by default. Deactivation is possible via Modbus server enabled option. Modbus port can be changed via Modbus port field. Syslog protocol can be enabled using item Syslog enabled. -
Page 16: Www And Security
and due to be necessary set corresponding time offset - GMT offset [min]. Time is synchronized every 24 hours by default. Option NTP synchronization every hour decrease this synchronization interval to one hour. WWW and security Security features can be enabled by the Security enabled option. When security is enabled it is necessary to set administrator password. -
Page 17: Factory Defaults
Parameter MTU size can reduce size of the Ethernet frame. Lowering of this size can solve some communication problems mainly with Cisco network infrastructure. TSensor software can set offset of values at temperature probes. At TRHD-101 humidity probe is possible set correction of the humidity and temperature. - Page 18 Parameter Value SMTP server address example.com SMTP server port Alarm email repeat sending interval Info email repeat sending interval Repeat email attachment E-mail recipients addresses cleared E-mail sender sensor@IP SMTP authentication SMTP user/SMTP password cleared E-mail sending enabled IP addresses SNMP traps recipients 0.0.0.0 System location cleared...
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Page 19: Communication Protocols
Chapter Communication protocols Short introduction to communication protocols of the device. To use some communication protocols is necessary software, which can use the protocol. This software is not included. Website The device supports displaying of measured values, history graphs and configuration using web browser. -
Page 20: Modbus Tcp
Description Type .1.3.6.1.4.1.22626.1.5.1 Device information .1.3.6.1.4.1.22626.1.5.1.1 Device name String .1.3.6.1.4.1.22626.1.5.1.2 Serial number String .1.3.6.1.4.1.22626.1.5.1.3 Device type Integer .1.3.6.1.4.1.22626.1.5.2.ch Measured value (where ch is channel number) .1.3.6.1.4.1.22626.1.5.2.ch.1 Channel name String .1.3.6.1.4.1.22626.1.5.2.ch.2 Actual value – text String .1.3.6.1.4.1.22626.1.5.2.ch.3 Actual value Int*10 .1.3.6.1.4.1.22626.1.5.2.ch.4 Alarm on channel (0/1/2) Integer .1.3.6.1.4.1.22626.1.5.2.ch.5... - Page 21 Specification and description of the Modbus protocol is free to download on: www.modbus.org. Supported Modbus commands (functions): Command Code Description Read Holding Register (s) 0x03 Read 16b register(s) Read Input Register(s) 0x04 Read 16b register(s) Modbus device registers. Address could be by 1 higher, depending on type used communication library: Address [DEC] Address [HEX]...
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Page 22: Soap
Ascii character registry is coded as BCD item is not defined, should be read Possible alarm states (Ascii): no alarm value is lower than set limit value is higher than set limit SOAP The device allows you to send currently measured values via SOAP v1.1 protocol. The device sends values in XML format to the web server. - Page 23 EPND-T-INT-POE 4355 EPND-3T-POE 4356 EPND-4S-POE 4359 <v> Actual measured value (a decimal part of number is separated by a dot). Error on channel is signaled by number -11000 or lower. <u> Channel unit. In case of error n/a text is shown.
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Page 24: Syslog
Syslog The device allows sending text message to selected Syslog server. Events are send using UDP protocol on port 514. Syslog protocol implantation is according to RFC5424 and RFC5426. Events when Syslog messages are send: Text Event Sensor - fw 4-5-7.x Reset of the device Settings changed Settings was changed... -
Page 25: Troubleshooting
Chapter Troubleshooting The chapter describes the common problems with thermometer Web Sensor EPND-T-INT-POE, Web Sensor EPND-3T-POE, Web Sensor EPND-4S-POE and methods how to fix these problems. Please read this chapter before you will call technical support. I forgot the device IP address IP address is factory set to 192.168.1.213. -
Page 26: Error2 Is Displayed On All Channels Instead The Measured Value
Error2 is displayed on all channels instead the measured value Error2 indicates short-circuit of measurement bus. Check if correct probes are connected. Probes Pt100/Pt1000/Ni100/Ni1000 cannot be used with this device. Make sure that cables of probes are not damaged. I forgot the password for setup Please reset device to factory defaults. -
Page 27: Technical Specifications
Chapter Technical specifications Information about technical specifications of the device. Dimensions Web Sensor EPND-T-INT-POE: Web Sensor EPND-3T-POE:... -
Page 28: Basic Parameters
Accuracy EPND-3T-POE and EPND-4S-POE (depending on used probe – e.g. probe TEPD-102C parameters): ±0.5°C in temperature range from -10°C to +85°C ±2.0°C in temperature range from -10°C to -50°C ±2.0°C in temperature range from +85°C to +100°C Resolution: 0.1°C 0.1%RH EPND-T-INT-POE temperature measurement range: -20°C to +60°C... - Page 29 100 values in alarm events log inside non-backup RAM memory 100 values in system events log inside non-backup RAM memory Case material: Mounting the device: With two holes at the bottom of the unit Weight: EPND-T-INT-POE ~ 145g, EPND-3T-POE ~ 140g, EPND-4S-POE ~ 140g...
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Page 30: Operating Terms
Temperature range of probe TEPD-102C for EPND-3T-POE and EPND-4S-POE: -50°C to +100°C Temperature range of probe TRHD-101 for EPND-3T-POE and EPND-4S-POE: 0°C to +50°C EPND-T-INT-POE working position: with sensor cover downwards. When mounting in RACK 19" with universal holder ATS-AC20 (accessories) then sensor cover can be placed horizontally. -
Page 31: Preventive Maintenance
Preventive maintenance Make sure the cables and probes are not damaged periodically. Recommended calibration interval is 2 years. Recommended calibration interval for device with humidity probe TRHD- 101 is 1 year. - Page 32 18mm, connected to PVC cable with lengths 1, 2 or 5m. Power supply Adapter EPND-AC01 Power supply adapter with CEE 7 plug, 100-240V 50-60Hz/5V DC, 1.2A for thermometer Web Sensor EPND-T-INT-POE or Web Sensor EPND-3T-POE and Web Sensor EPND-4S-POE. Adapter must used...
- Page 33 Device case holder for RACK 19" ATS-AC20 ATS-AC20 is a universal holder for mounting of thermometer Web Sensor EPND-T-INT-POE or Web Sensor EPND-3T-POE and EPND-4S-POE to RACK 19". Probes holder for RACK 19" ATS-AC21 Universal holder for easy mounting probes in RACK 19".
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