PRESONUS Studio 24c Owner's Manual page 44

6 Warranty
6.1 WarrantyInformation
H
ow to Get Warranty Service (USA)
:
1. You must have an active user account with PreSonus, and your hardware must be
on file with your account. If you do not have an account, please go to:
http://www.presonus.com/registrationand completethe registrationprocess.
2. Contact our Technical Support Department at (225) 216-7887 or log a
support ticket at: http://support.presonus.com.TOAVOIDTHE POSSIBILITY
OF SENDING IN A PRODUCT THATDOES NOT HAVEA PROBLEM, ALL SERVICE
REQUESTS SHALL BE CONFIRMED BY OUR TECH SUPPORT DEPARTMENT.
3. The return authorization number as well as shipping instructions shall
be providedafter your service request is reviewedand confirmed.
4. The product should be returned for service in the original product
packaging. Productsmay be shipped in a manufactured"flight"- or
"road"-style cases but PreSonus will NOT cover any shipping damage to
these cases. Products that are not shipped in the original product package
oramanufacturedcasemaynotreceiveawarrantyrepair,atPreSonus's
sole discretion. Depending on the product model and the condition of
your original packaging, your product may not be returned to you in the
originalpackaging.Thereturnshippingboxmaybeagenericboxthathas
been fitted for that model tested if the original gift box is not available.
如何获得保修服务(美国):
1.您必须在PreSonus中拥有一个活跃的用户帐户，并且您的硬件必须与
您的帐户一起存档。如果您没有帐号，请登录
http://www.presonus.com/registration完成注册。
2.请致电(225)216-7887联系我们的技术支持部门，或登录Support ticket:
http://support.presonus.com。为了避免送出没有问题的产品，所有的服
务请求都要经过我们技术支持部门的确认。
3.在您的服务请求审核确认后，将提供退货授权号码和发货说明。
4.产品应按原产品包装退回服务。产品可以以制造的"飞行"或"道路"方式
运输，但PreSonus将不赔偿任何运输损害
这些情况。如果产品不是按照原产品包装或制造的外壳发货，则
PreSonus有权自行决定不接受保修维修。根据产品型号和原包装的情
况，您的产品可能不会以原包装退回给您。如果原来的礼品盒不可用，
退货的装运盒可能是一个普通的盒子，已经为该模型测试安装。
Studio 24c
Owner'sManual
42