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Troubleshooting (continued)
Symptom
Pilot sparks but does not light, after
90 sec, 3 Red/1 Green Lockout.
Pilot lights but main burner does
not light. Pilot continues to spark
for 90 sec then goes into 3 Red/1
Green Lockout.
Pilot lights and rectifies, but main
burner does not light.
Pilot and main do not light, ECM
goes into 5 Red/1 Green Lockout.
Appliance lights and runs for a few
minutes then shuts down and/or
appliance cycle ON and OFF with
less than 90 sec of ON time.
Hearth & Home Technologies • IFT-RC400 & IFT-ACM Installation Instructions • 2326-982 Rev. Q • 4/21
Possible Cause
No gas supply.
ECM has poor ground.
Gas valve defective.
No flame detected. Flame
rectification issue.
No flame detected or sense
rod contamination.
Main valve solenoid.
Power Vent (PV) Failure.
Shorted or loose connection in
flame detection circuit.
Poor flame rectification or
contaminated sense rod.
Logs are set up wrong.
Damaged pilot assembly.
Corrective Action
Verify incoming gas line ball valve is 'Open'. Verify inlet pres-
sure is within requirement for gas type used. Contact gas sup-
plier.
Verify wiring, check valve harness black wire is securely
grounded to metal chassis.
Check pilot valve solenoid kick and hold voltages during igni-
tion cycle. Kick V should be >1 V, hold V minimum 0.26 V. If
voltages are OK, replace gas valve.
Check if white sense lead is securely connected to 'S' terminal
IFT-
of
ECM. Check resistance of sense lead between sense
IFT-
rod tip and connector to
- if not, replace pilot assembly. Check system ground, ensure
black valve harness wire is securely attached to metal chassis.
Check wiring for damage. With system OFF, check resistance
between tip of sense rod and pilot hood, should be resistance
(>1 M-ohm).
With glass assembly installed, verify pilot flame is engulfing
flame sense rod on pilot assembly. Verify inlet gas pressure
is correct for gas type. Polish flame sense rod with fine steel
wool to remove any contaminants that may have accumulated.
Check if green wire in valve harness is connected to green
main valve solenoid. Check main valve solenoid resistance,
nominal is 60 ohms. If open or shorted, replace valve. Verify
valve inlet pressure is correct for gas type.
Power Vent blower defective - check wiring to
if blower is working. Check if PV pressure switch is connected
to brown and black wire in 6-pin valve wire harness. Check if
pressure switch is closed (shorted) when PV blower is running.
Refer to PV troubleshooting instructions.
Check if white sense lead is securely connected to 'S' terminal
IFT-
of
ECM. Check resistance of sense lead between sense
IFT-
rod tip and connector to
- if not, replace pilot assembly. Check system ground, ensure
black valve harness wire is securely attached to metal chassis.
Check wiring for damage. With system OFF, check resistance
between tip of sense rod and pilot hood, should be resistance
(>1 M-ohm).
With glass assembly installed, verify pilot flame is engulfing
flame sense rod on pilot assembly. Verify inlet gas pressure
is correct for gas type. Polish flame sense rod with fine steel
wool to remove any contaminants that may have accumulated.
Verify no soot deposits are in sense rod to pilot hood gap.
Remove and re-install logs per the log placement instructions.
Verify the pilot assembly ceramic insulator around the flame
sensing rod is not cracked, damaged or loose. Check re-
sistance between tip of sense rod and
should be less than 1 ohm. Replace pilot assembly if damage
is detected.
ECM, should be less than 1 ohm
ACM, check
IFT-
ECM, should be less than 1 ohm
ECM connector,
IFT-
18
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Table of Contents
Troubleshooting
