Clearwell Mobility Helios HD User Manual
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Clearwell Mobility Helios HD User Manual

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Helios HD
MOBILITY SCOOTER
USER MANUAL

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Summary of Contents for Clearwell Mobility Helios HD

  • Page 1 Helios HD MOBILITY SCOOTER USER MANUAL...

  • Page 2: Table Of Contents

    Daily Checking & Maintenance Basic Troubleshooting Flash Codes Congratulations on the purchase of your new Helios HD Mobility Scooter! With its superb power, full suspension and streamlined design, the Helios ensures trou- ble-free mobility. Your safety is important to us. Correct use of this scooter improves your mobility and quality of life.

  • Page 3: Safety Guidelines

    Safety Guidelines The symbols below are used throughout this owner's manual and on the scooter to identify warnings and important information. It is very important for you to read them and understand them completely. Indicates a hazardous situation that could result in WARNING! serious injury or death if it is not avoided.

  • Page 4: Pre-Ride Safety Check

    Pre-Ride Safety Check Get to know the feel of your scooter and its capabilities. We recommend that you perform a safety check before each use to make sure your scooter operates smoothly and safely. Perform the following inspections prior to using your Travel Scooter: Check the condition of the tyres.

  • Page 5: Specification

    Specifications Model Helios HD Maximum Speed 4mph Maximum Range 16 miles Battery Type 2 x 12V 22Ah AGM Maximum User Weight 26 stone Heaviest Part Total Weight Without Batteries Total Weight With Batteries Overall Length 120cm Overall Width 55cm Overall Height...

  • Page 6: Components Of The Scooter

    Components of the Scooter Control Panel Freewheel Lever Seat Arm Pad Splitting Lever Seat Anti-Tip Wheel Basket Rear Wheel LED Light Battery Indicator/Gauge Tiller Adjuster Knob Speed Adjustment Dial Tiller Lock Key Switch Front Wheel Tiller Handle Seat Post Horn Button Charger Socket –...

  • Page 7: Control Panel

    Control Panel Battery Indicator/Gauge Horn Button Speed Adjustment Dial Throttle Lever Forward/Back Key Switch Charger Socket - Tiller Tiller Handle Light Switch Battery Indicator/Gauge: (18) Indicates the voltage of the batteries: Green – batteries are fully charged. Yellow – batteries are half full. Red –...
  • Page 8 Control Panel Throttle Control Lever – Forward/Back: (23) This lever allows you to control the forward speed and the reverse speed of your scooter up to the maximum speed you pre-set with the speed adjustment dial. Place your right hand on the right hand tiller handle and your left hand on the left hand tiller handle.
  • Page 9 Control Panel If your battery charger has not been tested and approved WARNING! for outdoor use, then do not expose it to adverse or extreme weather conditions. If the battery charger is exposed to adverse or extreme weather conditions, then it must be allowed to adjust to the difference in environmental conditions before use indoors.
  • Page 10 Assembley of the Scooter The scooter assembles from fi ve main pieces: the basket, front section, rear section, seat and battery box as shown below: Front Seat Rear Section Basket Battery Box When disassembling or assembling your scooter, always make sure you have suffi cient room to move the parts around.
  • Page 11 Tiller Adjustment Knob Loosen the tiller adjustment knob by tuning anti-clockwise - see below. Raise the tiller to the required position. Fully tighten the adjustment knob by turning clockwise making sure the tiller is securely positioned with the teeth fully engaged together. Tiller Adjustment Knob Never operate the scooter unless the tiller is raised, the teeth...
  • Page 12 Tiller Lock in un-locked Tiller Lock in locked position: position: WARNING! Never drive the scooter with tiller lock in the locked position. Connecting Front & Rear Sections Connect the front and rear sections by aligning them and gently lifting the front section onto the two hooks of the rear section.
  • Page 13 Seat Post Adjust seat post to your require height by using the seat post pin provided. Then securely tighten seat post retaining screw. See Fig 6.4.1. Fig 6.4.1 Fitting Battery Box & Battery Carefully lower the battery box into position on the scooter making sure the box is securely and fully connected to the battery connector.
  • Page 14 Fitting Seat Stand behind the scooter and with both hands lower the seat onto the seat post making sure the seat is straight above the seat post. If the seat is not straight on the seat post you will not be able to fully lock the seat. Make sure seat has fully locked onto seat post.
  • Page 15 Before placing your scooter into or taking it out of freewheel WARNING! mode, remove the key from the key switch. Never sit on the scooter when it is in freewheel mode. Never put your scooter in freewheel mode on any incline. When your scooter is in freewheel mode, the braking WARNING! system is disengaged.
  • Page 16 Disassembley of the Scooter The scooter disassembles into fi ve main pieces: the basket, front section, rear section, seat and battery box as shown below: Front Seat Rear Section Basket Battery Box When disassembling or assembling your scooter, always make sure you have suffi cient room to move the parts around.
  • Page 17 Remove the Seat Stand behind the scooter and fold the seat back down, then with both hands lift seat directly upwards. Remove the Battery Box Grip the battery box handle fi rmly and lift directly upwards and off the scoot- Remove the Basket Stand in front of the scooter and lift basket directly upwards off the basket bracket.
  • Page 18 Before Getting onto the Scooter Keep your batteries fully charged and avoid deeply discharging your batteries. Never leave the manual freewheel lever in the forward position unless you are manually pushing your scooter. Never attempt to get on or off your scooter without first WARNING! removing the key from the key switch.

  • Page 19: Getting On The Scooter

    Getting on the Scooter When getting onto the scooter, always adhere to the following: Make certain that the key is removed from the key switch. Make sure that the tiller is in the locked position. Stand to the side of the scooter. Disengage the seat rotation lever and rotate the seat until it is facing you.

  • Page 20: Operating The Scooter

    Operating the Scooter Starting Make sure you are seated safely and properly on your scooter. Turn the speed adjustment dial fully anti-clockwise to the slowest setting. Insert the key into the key switch. Turn the key clockwise into the ‘On’ position. Place your hands on the hand grips: Pull on the left hand grip to steer your scooter to the left.
  • Page 21 When driving up a ramp, curb or incline, lean forward to move the centre of gravity of the scooter forward for maximum stability and safety. Drive with extreme caution when attempting to drive up or down any incline, access ramp etc, always drive at a slow speed. Always drive straight up or straight down an incline, ramp, slope etc.
  • Page 22 Drop Curbs Always be cautious when descending a drop curb. Approach the curb so that both back wheels of your scooter go over the curb at the same time. Never go down curbs by traversing them. Doing this will cause the scooter to tip over, which could result in serious injury or death.

  • Page 23: Getting Off The Scooter

    Getting off the Scooter When getting off the scooter, always ensure that you: Bring your scooter to a complete stop. Remove the key from the key switch. Disengage the seat rotation lever and rotate the seat until you are facing the side of the scooter.

  • Page 24: Batteries & Charging

    Batteries & Charging General Information & Instructions on Charging Your scooter requires 2x Lead Acid batteries that are sealed and maintenance free. They are charged via the off board charging system supplied. Fully charge your travel scooter’s batteries for at least 10 to 12 hours prior to using it for the first time.
  • Page 25 Slide away the cover of the charger outlet point either positioned on the front of the battery box Fig 11.2.2 or the Tiller Charging Socket Fig 11.2.3. Fig 11.2.2 Fig 11.2.3 Put the charger plug into the outlet point. Do NOT switch on the battery charger until all the plugs are in position. The LED light on the battery charger will show amber while charging.
  • Page 26 Risk of short circuit or electric shock if the battery charger WARNING! has been damaged. Never use the charger if the battery has been dropped or damaged. Risk of electric shock and damage to the batteries – Never WARNING! attempt to recharge the batteries by attaching cables directly to the battery terminals.
  • Page 27 EMI/RFI Basics of EMI/RFI The rapid development of electronics, especially in the area of communications, has saturated our environment with electromagnetic (radio) waves that are emitted by television transmitters, cellular phones, citizen’s band radios (CB’s), amateur radios (ham radios), wireless computer left, microwave transmitters, paging transmitters etc.
  • Page 28 Turn off the power if your scooter is going to be in a stationary position for any length of time. Be aware that adding accessories or components or modifying your scooter may make it more susceptible to EMI / RFI. WARNING! Turn off your scooter as soon as it is safely possible if unintended or uncontrollable motion occurs or if unintended park brake release occurs.

  • Page 29: Daily Checking & Maintenance

    Daily Checking & Maintenance Check the following items before driving. If you find anything abnormal, contact your scooter dealer for a further inspection before using it. Item Inspection Content Handle Bar Is it tight? Can they be turned left or right smoothly? Speed Dial Can it be adjusted freely and function well? Throttle Lever...
  • Page 30 Maintenance Do not use water, oil or other chemical solutions to clean your scooter. Be sure NOT to spray the scooter with the water as this can damage the electronic components. Please clean the scooter by wiping it with either a dry or moist cloth.

  • Page 31: Basic Troubleshooting

    Basic Troubleshooting Do not use water, oil or other chemical solutions to clean your scooter. Be sure NOT to spray the scooter with the water as this can damage the electronic components. Please clean the scooter by wiping it with either a dry or moist cloth.

  • Page 32: Flash Codes

    Flash Codes Scooter Controller Internal Diagnostics The diagnostic flash codes for your scooter are designed to help you perform basic troubleshooting quickly and easily. A diagnostic flash code flashes from the Power light in the event one of the conditions listed below develops. Flash Fault Consquences...
  • Page 33 Throttle Scooter stops Put the throttle control lever in control lever not driving the central position, turn the power at centre position off and then turn on again. when switching on It may be necessary to replace scooter the throttle control lever - Contact your authorized dealer for assistance.

  • Page 34: Clearwell Mobility

    Clearwell Mobility 21 Albert Drive Burgess Hill West Sussex RH15 9TN www.clearwellmobility.co.uk 01444 253 300...

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