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TROUBLESHOOTING GUIDE – CONT�
Can't remove the built-in tamper from the Power Smoothie Bowl�
•
The built-in tamper in the Power Smoothie Bowl is not removable. For cleaning
instructions, refer to the Care & Maintenance section.
Can only select speed 10 in Manual Mode when using the Power Smoothie Bowl or
Power Nutri Cup�
•
Only speed 10 is available when using the Power Smoothie Bowl or Power Nutri Cup.
All 10 speeds are available when using the Pitcher and Stacked Blade Assembly.
IMPORTANT: Only use speeds 1 or 2 when using the Dough Blade Assembly.
Ingredients overflowing stainless steel cup while grinding�
•
The stainless steel cup was overfilled. When adding ingredients, do not fill past the MAX
line (12 tablespoons).
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AU 02 8801 7666 | NZ 0800 112 660
ONE (1) YEAR LIMITED REPLACEMENT WARRANTY
The warranty commences on the date of purchase and expires at the end of the 1 year period. In
the unlikely event of a defect due to faulty materials or workmanship within the guarantee period
we will replace the defective/faulty part with a new product, free of charge, or if the unit is deemed
defective/faulty we replace the unit with an equivalent or upgraded model, at our discretion.
For warranty claims, you will need to submit a proof of purchase in the form of a valid receipt
that displays date and place of purchase.
Replacement items will be covered by the limited warranty for the balance of the warranty
period from the date of the original purchase. Please note:
Your warranty is subject to the following conditions:
•
DO NOT operate the appliance with a damaged plug or cord, or if the unit has been
dropped, damaged or dropped in water.
•
To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance
on your own. If the supply cord is damaged, it must be replaced by a qualified electrician to
avoid a hazard. Incorrect re-assembly or repair can cause a risk of electric shock or injury to
persons when the appliance is used.
•
The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
•
The item has been subjected to fair wear and tear.
•
The item has not been used for trade, professional or hire purposes.
•
The item has not sustained damage through foreign objects, substances or accident
•
Accidental damage
•
Damage as a result of use not in accordance with the rating plate
•
Use of parts and accessories that are not genuine Ninja components
Customer costs within warranty
•
The customer is responsible for any inwards freight charge to return a product for warranty if
requested, and outward freight charge for warranty parts and or replacement unit.
Who is covered?
•
This warranty applies only to the original purchaser, who bought the product from an
authorised retailer and may not be transferred. Proof of purchase is required.
What is not covered?
•
Accessories supplied with the item.
•
Components that are subject to natural wear and tear caused by normal use in accordance
with operating instructions.
•
Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
AU ninjakitchen.com.au | NZ ninjakitchen.co.nz
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