Error Code
(Indoor)
E14
Indoor Fan Motor Failure
Complete the "Check This First" Flow
Chart before continuing.
Models:
AW24TL2HFA
AW30TL2HFA
AW36TL2HFA
ASYW24TRDFA
ASYW30TRDFA
ASYW36TRDFA
Error Codes and Troubleshooting
See following page
for wiring diagram and
relevant color-coded
test positions.
With the power off, turn
the fan by hand. Does it
move / rotate smoothly?
No
Yes
Re-apply power. Does the
fan come on and spin?
Yes
Measure DC voltage at fan
motor plug CN9 between
the Pin 7 (BLUE) and Pin
4 (BLACK) wire while
spinning the fan motor.
Does it generate 2~9VDC?
No
Yes
Replace the main
Replace the fan
board.
Measure DC voltage at fan motor
plug CN9 between the Pin 7
(BLUE) and Pin 4 (BLACK) wire
while spinning the fan motor.
Does it generate 2~9VDC?
No
Yes
Replace the main
Replace the fan
board.
ERROR CODES AND TROUBLESHOOTING
Start
Check the incoming voltage. Is it 208/230VAC
(+/- 10%) between L1/L2? 104/115VAC (+/-
10%) from L1 to GROUND and L2 to GROUND?
Yes
No
Replace the fan
motor
No
Does it measure 300~380VDC
Measure DC voltage at fan motor
plug CN9 between Pin 5 (WHITE)
and Pin 4 (BLACK).
Does it measure between
13.5-16.5VDC?
motor
Measure DC voltage at fan
motor plug CN9 between Pin 6
(YELLOW) and Pin 4 (BLACK).
Yes
Does it measure between
motor
Fix incoming
power supply
Measure DC voltage at fan
motor plug CN9 between Pin
1 (RED) and Pin 4 (BLACK).
(+/-10%)?
No
Yes
No
Yes
Replace the
main board.
2-6VDC?
No
Replace the
main board.
Replace the
main board.
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