Samsung WA19T7G6DW Series User Manual page 36

Troubleshooting
Symptom
Leaks water.
Excessive suds.
The tub or water/
drain hose has frozen.
Water drains out
immediately.
Stains on clothes.
Has odors.
If a problem persists, contact a local Samsung service center.
36 English
WA750L_DC68-04048D-00_EN.indd 36
• Make sure all hose connections are tight.
• Make sure the water hose's rubber packing is in the correct
position. Screw tightly again.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Make sure the water hose is not kinked.
• If the water is too strong, water may leak. Close the water tap
a little.
• Make sure water is not leaking from the water tap. If so,
repair the water tap.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
• Use warm water to disconnect the water hose and drain hose.
Soak them in warm water.
• Fill the tub with warm water, and then wait for about 10
minutes.
Put a hot towel on the drain hose connector.
•
• Reconnect the water hose and drain hose, and check if water
is supplied properly.
• Make sure the drain hose is not clogged, and is hung over
the drain hose hook. Fill the tub halfway with water, and try
spinning again.
Lift the end of the drain hose to prevent water from draining.
•
Fill the tub halfway with water, and then run spinning after
releasing the drain hose.
• Make sure the drain hose is installed correctly. See the
installation section of this user manual and adjust the position
of the drain hose as instructed.
• Clean the magic filter.
• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitize periodically.
Dry the washing machine interior after a cycle has finished.
•
Solution
2020-12-09 5:04:47