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| SWIM PRO SPAS |
OWNER'S MANUAL
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Summary of Contents for Cal Spas SWIM PRO SPAS

  • Page 1 | SWIM PRO SPAS | OWNER’S MANUAL...
  • Page 2 Welcome to the Cal Spas® family. It is important that you register your Cal Spas product as soon as possible. By taking just a few quick minutes to register, you can enjoy product alerts, more efficient support, and quicker service. Go to https://calspas.com/ register-your-spa.php.
  • Page 3: Table Of Contents

    Table of Contents 1. IMPORTANT SAFETY INSTRUCTIONS 5. 5. Cleaning and Maintenance Cleaning and Maintenance ..3 ......78 2. Preparing for Your New Portable Spa Preparing for Your New Portable Spa ...5 5.1 Removing and Re-seating the Pillows Removing and Re-seating the Pillows ..............78 78 2.1 Planning the Best Location 2.1 Planning the Best Location ............5...
  • Page 4: Important Safety Instructions

    1.IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY! When using installing and using this spa, basic safety precautions should always be followed, including: DANGER RISK OF SEVERE INJURY OR DROWNING! • DO NOT allow children to be in or around a spa unless a responsible adult supervises them. •...
  • Page 5 • Persons suffering from obesity, a medical history of heart disease, low or high blood pressure, circulatory system problems or diabetes should consult a physician before using the spa. • Persons using medications should consult a physician before using the spa since some medications may induce drowsiness while others may affect heart rate, blood pressure and circulation.
  • Page 6: Preparing For Your New Portable Spa Preparing For Your New Portable Spa

    2. Preparing for Your New Portable Spa 2. Preparing for Your New Portable Spa Pre-Delivery Checklist Most cities and counties require permits for Before Delivery exterior construction and electrical circuits. ☐ Plan your delivery route In addition, some communities have codes ☐...
  • Page 7: Planning The Best Location 2.2 Clearance For Service Access 2.2 Clearance For Service Access

    2.2 Clearance for Service Access 2.2 Clearance for Service Access While you are planning where to locate your spa, you need to determine how much access you will need for service. All spa models require a minimum of three feet / one meter access to all sides of the spa for potential service.
  • Page 8: Preparing A Good Foundation 2.4 240 Volt Electrical Installation 240 Volt Electrical Installation

    2.4 240 Volt Electrical Installation 2.4 240 Volt Electrical Installation NOTE: These instructions describe the only acceptable electrical wiring procedure. Spas wired in any other way will void your warranty and may result in serious injury. The electrical circuit must be installed by an electrical contractor and approved by a local building or electrical inspector.
  • Page 9: Circuit Board Connection (60Hz)-Neo Us & Canada

    2.6 Circuit Board Connection (60Hz)- NEO US & Canada 2.6 Circuit Board Connection (60Hz)- NEO US & Canada...
  • Page 10: European Wiring Configuration (Neo)

    2.7 European Wiring Configuration (50Hz) 2.7 European Wiring Configuration (50Hz)
  • Page 11: Wiring Diagram For Us & Canada (Balboa)

    2.8 Wiring Diagram for US & Canada (Balboa) 2.8 Wiring Diagram for US & Canada (Balboa) 2.9 Wiring Diagram for Europe (Balboa) 2.9 Wiring Diagram for Europe (Balboa)
  • Page 12: Filling And Powering Up Your Portable Spa

    2.10 Filling and Powering Up your Portable Spa 2.10 Filling and Powering Up your Portable Spa Step 1. Step 1. Inspect the spa equipment. Inspect all plumbing connections in the equipment area of your spa. • Make Sure unions in the equipment pack are tight. (Be careful not to over-tighten the plumbing fittings.) •...
  • Page 13 Teleweir filter skimmer • 50 square feet filtration • Spoked cap If you have a skimmer like this: Rotate and remove the black locking ring. Remove the black skimmer cap and barrel, grip the filter by the handle and unscrew it from the canister. Replace and lock the locking ring and slide the skimmer cap and barrel back in the canister.
  • Page 14 Step 4. Step 4. Turn on power to the spa. When the spa is filled to the correct level, turn on the power at the GFCI breaker. (Ensure that the 120V spas are connected to the proper electrical outlet.) Step 5. Step 5.
  • Page 15: Priming The Pump

    2.11 Priming the Pump 2.11 Priming the Pump New spa owners often have difficulty the first time they start their spa and the pump fails to prime. This can be frustrating, but these simple instructions can help you. Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when after you have filled and started the spa, the pump does not seem to function.
  • Page 16: Operating Your Spa

    3. Operating Your Spa 3. Operating Your Spa 3.1 Spa Operation for Pro-Trainer - Neo Systems 3.1 Spa Operation for Pro-Trainer - Neo Systems...
  • Page 18: Setting Screens

    3.2 Settings Screens 3.2 Settings Screens...
  • Page 19: Error Screens 3.3 Error Screens

    3.3 Error Screens 3.3 Error Screens...
  • Page 20: Neo Settings For Cold Climates

    3.4 NEO Settings for Cold Climates 3.4 NEO Settings for Cold Climates...
  • Page 21: Spatouch Icon Driven Control Panel

    3.5 spaTouch Icon Driven Control Panel 3.5 spaTouch Icon Driven Control Panel 3.6 Changing Languages for the Display 3.6 Changing Languages for the Display Step 1. Step 1. Touch the Settings Icon at the lower right portion of the screen. Step 2.
  • Page 22 Language The language icon on the setting screen takes you to the language screen. Change the language displayed on the panel. Step 4. Step 4. As an example touch the Spanish option as shown below. Step 5. Step 5. Next, touch the Save Icon on the right to confirm this selection.
  • Page 23: Screen Navigation And Options

    3.7 Screen Navigation and Options 3.7 Screen Navigation and Options...
  • Page 37: Spatouch3 Icon Driven Control Panel

    3.8 spaTouch3 Icon driven control Panel 3.8 spaTouch3 Icon driven control Panel...
  • Page 67: Connecting To A Device Or Network

    3.9 Connecting to a Device or Network 3.9 Connecting to a Device or Network Direct connection Range: About 20 feet Range limit: Limited to the range of the wi- module HOW TO CONNECT TO IT: Install the app on your phone or device -- see the following section “Installing the app”. Through home network with no internet access Allows one local connection at a time Range:...
  • Page 68: Operating The Balboa Wi-Fi App

    3.10 Operating the Balboa Wi-Fi App The Cal Spas Hot Tub Wi-Fi app can provide you with instant access and control of your spa wherever you connect within the spa’s Wi-Fi range. This optional feature is available for use with any smart device (Android ™...
  • Page 69 iPhone Connection to Spa...
  • Page 70: Ats Plus Therapy System

    3.11 ATS Plus Therapy System 3.11 ATS Plus Therapy System...
  • Page 71: Electrical Power Efficiency

    3.12 Electrical Power Efficiency 3.12 Electrical Power Efficiency Your new spa comes equipped with an electric heater. Following the directions listed below will ensure the most efficient operation: NOTE: This method is only for spa usage under two hours a week. •...
  • Page 72: Diverter Knobs

    3.15 Diverter Knobs 3.15 Diverter Knobs Diverter knobs are 1” and 2” knobs located around the top of your spa. They allow you to divert water through jets from one side of the spa to the other, or in most cases from floor jets to all jets. This is accomplished by rotating the diverter knob to the left (counter-clockwise), decreasing the amount of water flow through a sections of jets.
  • Page 73: Water Clarity

    4. Water Clarity 4. Water Clarity This section is intended for new spa owners with no experience with water chemistry. Everyone’s knowledge with maintaining water quality is different, but there are some general concepts you need to know. Water maintenance is not difficult, however, it does require regular attention. The most important thing to understand about taking care of your spa water is that preventative action is much easier than correcting water quality issues.
  • Page 74: Testing And Adjusting Spa Water

    4.2 Testing and Adjusting Spa Water 4.2 Testing and Adjusting Spa Water You have two types of testing methods to choose from: • The reagent test kit is a method which provides a high level of accuracy. It is available in either liquid or tablet form.
  • Page 75: Sanitation

    Sanitizers kill bacteria and other organic waste by breaking them down to non-harmful levels and are filtered out. Before you fill your spa, you need to decide which chemical sanitizer you wish to use. Consult your Cal Spas dealer for the right decision with regards to your lifestyle and spa usage.
  • Page 76: Bather Load

    (go to the next higher filtration number) then if water quality is still not adequate, consult the advice of your Cal Spas dealer for additional chemical or system recommendations. Be sure to give them your bather load information.
  • Page 77: Water Sanitation

    4.7 Water Sanitation 4.7 Water Sanitation The spa’s control system is factory-programmed with one filter cycle that will run in the evening when energy rates are often lower. The time and duration of the filter cycle can be set according to your needs. In addition, a second filter cycle can be enabled.
  • Page 78 Problem Probable Causes Possible Solutions Musty Odor • Bacteria or algae growth • Shock spa with sanitizer • Adjust pH to recommended range Organic Buildup/ Scum Ring • Buildup of oils and dirt • Wipe off scum with clean rag Around Spa - if severe, drain the spa, use a spa surface and tile cleaner to...
  • Page 79: Cleaning And Maintenance

    5. Cleaning and Maintenance 5. Cleaning and Maintenance 5.1 Removing and Re-seating the Pillows 5.1 Removing and Re-seating the Pillows You can remove the pillows for cleaning and maintenance quickly and easily. This method works for all types of pillows. Grab the lower edge of the pillow with both hands firmly and pull up.
  • Page 80 Step 3. Step 3. Step 4. Step 4. Pull the plastic jet opening and its gasket Pull out the inner plastic filter. off. Step 5. Step 5. Step 4.(2) Step 4.(2) The plastic filter is shown completely Tap the filter and/or blow out the debris to removed from its housing ensure all holes are clear.
  • Page 81: Spa Cover And Locking System Installation

    5.4 Spa Cover and Locking System Installation 5.4 Spa Cover and Locking System Installation Important! Keep the spa covered when not in use! • Covered spas will use less electricity in maintaining your set temperature . • Covering your spa will protect you spa’s finish from the sun’s ultraviolet rays. •...
  • Page 82 Step 4. Step 4. Use a screwdriver to finish screwing in the 3 screws. (Repeat this process for the other 3 corners. Step 5. Step 5. Keep the cover fastened down at all times when not in use, Locking hardware may be locked with a key (which is provided).
  • Page 83: Draining Your Portable Spa

    5.5 Draining Your Portable Spa 5.5 Draining Your Portable Spa Your spa should be drained every four to six months for cleaning and maintenance and refilled with fresh tap water. See page 99 for instructions on cleaning the shell, cover, and pillows. See page 11 for instructions on refilling your spa.
  • Page 84: Winterizing (Cold Climate Draining)

    5.6 Winterizing (Cold Climate Draining) 5.6 Winterizing (Cold Climate Draining) Depending on your region in your country, the temperature could drop below 32°F (0°C). If you are in one of those regions, we recommend that you always have your spa full if water and running at normal spa temperatures (80°F to 100°F, 26.7°C to 37.8°C).
  • Page 85: Cleaning Your Spa

    5.9 Cleaning Your Spa 5.9 Cleaning Your Spa Spa Cover and Pillows Due to constant punishment your spa cover and pillows receive, you should protect them by applying a vinyl and leather cleaner as part of your monthly maintenance plan. Use a product that is specifically designed to protect spa covers and pillows from chemical and ultraviolet light damage without leaving an oily residue behind that is normally associated with common automotive vinyl protectants.
  • Page 86: Keeping Fit With Your Swim Spa

    6. Keeping Fit With Your Swim Spa 6. Keeping Fit With Your Swim Spa 6.1 Air Injection System 6.1 Air Injection System Use the control panel to start and stop the Air Injection System. The JET 1 and JET 2 buttons control the top and bottom jets.
  • Page 87 18” band Typical configuration for F-1222 spa When attaching the 6” bands with Elastic bands attach 25” bands rowing bar, place the 56” bands to the eye pad as hand grips 25” bands hook into the eye pad with hand grips shown.
  • Page 88: Appendix

    Appendix Appendix Replacement Parts Replacement Parts Jet Inserts - Screw-in Jet Inserts - Screw-in ELE 2” Euro No Eyeball MFD 3.5” Maxi Flow Directional PLUCS2295091SL PLUCS2295021S PSD 5” Power Storm MED 3” XL Cluster Storm Directional PLUCS2295131SL PLUCS2295031SL PSR 5” Power Storm Riffed mfd 3”...
  • Page 89 Jet Inserts - Screw-in Pillows Cascade Pillow No Insert Black River Jet Assembly Black with Stainless Steel ACC01401031 Rim 210-5101SCS PLU210-5101SCS Infinity Pillow Plain Black ACC01401061 Power Stream Swim Jet PLU210-0821S Y Pillow recess ACC01401101 Jet Inserts - Snap-in SQR Water Diverter Valves SQN candy cane, 2”...
  • Page 90 Air Control Valve LED Lights Air Control with Titanium Black CS660350T1-TT 1-LED light string PLU21300504 Part #: LIT16100330 2-LED light string Part #: LIT16100331 Drains Drain Super Hi Flo Suction 2½” Black (640- 3581LGV) PLU21400146 4-LED light string Part #: LIT16100332 Low Profile Drain ¾”...
  • Page 91 Exercise Equipment Replacement of Cabinet Panels Exercise Kit for 12 Foot and 14 Foot Spas The complete selection of replacement cabinets for all models is very extensive and too lengthy for this EXC12000008 owner’s manual. To order replacement panels for your spa, visit www.quickspaparts.com Covers All spa covers are designed with a tapered height,...
  • Page 92: Basic Troubleshooting

    Basic Troubleshooting The troubleshooting guidance provided here is intended to cover the most common problems a spa owner may encounter. For more in-depth troubleshooting, go to www.calspas.com/troubleshooting. Symptom Possible Solutions Problems starting up Pump won't prime See priming instructions on page 14. Breaker keeps shutting off Reset the GFCI breaker.
  • Page 93 Symptom Possible Solutions Spa overheats - temperature Overheating can occur during summer months and may not necessarily indicate a greater than 110°F / 43°C malfunction. When it occurs, a message code may also appear on the control panel. Temperature may be set too high. Turn the set temperature down to a lower temperature.
  • Page 94: Thermal Creep

    “Thermal Creep” Cal Spas are designed with energy-efficient components and systems that are meant to sustain heat generated by the equipment, which is then cycled back into the spa water. In hot weather or in situations where the spa is set to extended run times, Thermal Creep may occur.
  • Page 96 Cal Spas branded parts and accessories. This disclaimer includes, but is not limited to filters, UV bulbs, ozone systems, salt systems, repair parts and other accessories. Genuine Cal Spas brand parts and accessories are built to our highest standards of quality, durability and performance, and they are designed to work with your spa to ensure optimal performance and function.
  • Page 97 Warranty Limitations This Limited Warranty is void if Cal Spas or its designated representative determines that the spa has been subjected to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have been attempted by anyone other than a designated representative;...
  • Page 100 CONTACT INFORMATION For customer service, please contact your authorized dealer immediately. If you need additional information and/or assistance, contact: LMS Customer Service Department 1462 East Ninth Street Pomona, CA 91766. LTR20221146, Rev. A Toll Free: 1-800-CAL-SPAS Fax: 1-909-629-3890 11/19/2021...

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