Eizo FlexScan S2231W User Manual page 31

Problems
18. The monitor connected with the USB cable is not
detected. / USB devices connected to the monitor
does not work.
Possible cause and remedy
• Check whether the USB cable is connected correctly.
• Change the USB port to another one. If the PC or
peripheral devices works correctly by changing the USB
port, contact your local dealer. (Refer to the manual of
the PC for details.)
• Please perform the followings to check the status.
• Reboot the PC.
• Connect the PC and peripheral devices directly.
• If the PC or peripheral devices works correctly without
connecting each other via the monitor (working as a USB
hub), please contact your local dealer.
• Check whether the PC and OS are USB compliant. (For
USB compliance of the respective devices, consult their
manufacturers.)
• Check the PC's BIOS setting for USB when using
Windows. (Refer to the manual of the PC for details.)
Chapter 4 Troubleshooting
29