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D-Link DGS-3024 Manual

Managed 24-port gigabit ethernet switch
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D-Link ™ DGS-3024
Managed 24-Port Gigabit Ethernet Switch
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Summary of Contents for D-Link DGS-3024

  • Page 1 D-Link ™ DGS-3024 Managed 24-Port Gigabit Ethernet Switch Manual...
  • Page 2 Reproduction in any manner whatsoever without the written permission of D-Link Computer Corporation is strictly forbidden. Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

  • Page 3: Table Of Contents

    Command Line Console Interface Through the Serial Port... 12 Connecting the Console Port (RS-232 DCE) ... 12 First Time Connecting to The Switch ... 14 Password Protection ... 14 SNMP Settings... 15 DGS-3024 Gigabit Ethernet Switch Manual Table of Contents...
  • Page 4 P2P Port ... 35 802.1d/802.1w/802.1s Compatibility ... 35 STP Bridge Global Settings ... 36 MST Configuration Table ... 38 MSTI Settings ... 41 STP Instance Settings... 43 STP Port Settings ... 46 Forwarding ... 48 DGS-3024 Gigabit Ethernet Switch Manual...
  • Page 5 Multicast Forwarding ... 48 VLANs... 49 Understanding IEEE 802.1p Priority ... 49 VLAN Description ... 50 Notes About VLANs on the DGS-3024 ... 50 IEEE 802.1Q VLANs... 50 802.1Q VLAN Tags ... 52 Port VLAN ID... 53 Tagging and Untagging ... 54 Ingress Filtering ...
  • Page 6 Admin and User Privileges... 106 SNMP Manager... 107 SNMP User Table ... 108 SNMP View Table ... 109 SNMP Group Table... 110 SNMP Community Table... 112 SNMP Host Table... 113 SNMP Engine ID... 114 Monitoring ... 116 DGS-3024 Gigabit Ethernet Switch Manual...
  • Page 7 TFTP Services ... 137 Download Firmware ... 137 Download Configuration File ... 137 Save Settings ... 138 Save History Log... 138 Ping Test ... 138 Save Changes... 139 Reboot Services ... 140 Reboot ... 140 DGS-3024 Gigabit Ethernet Switch Manual...
  • Page 8 Reset... 140 Reset Config ... 141 Reset System... 141 Logout ... 141 Technical Specifications... 143 Cable Lengths... 145 Glossary ... 146 Warranty and Registration Information ...錯誤! 尚未定義書籤。 Product Registration ...錯誤! 尚未定義書籤。 DGS-3024 Gigabit Ethernet Switch Manual viii...

  • Page 9: Preface

    Appendix C, “Glossary” – Lists definitions for terms and acronyms used in this document. Intended Readers The DGS-3024 Manual contains information for setup and management and of the DGS-3024 Switch. This guide is intended for network managers familiar with network management concepts and terminology.
  • Page 10 DGS-3024 Gigabit Ethernet Switch Manual CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

  • Page 11: Safety Instructions

    • To help avoid damaging your system, be sure the voltage selection Switch (if provided) on the power supply is set to match the power available at your location: –...
  • Page 12 Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. DGS-3024 Gigabit Ethernet Switch Manual CAUTION: Installing systems in a rack without the front and side stabilizers installed could cause the rack to tip over, potentially resulting in bodily injury under certain circumstances.
  • Page 13 Ensure that proper airflow is provided to components in the rack. Do not step on or stand on any component when servicing other components in a rack. DGS-3024 Gigabit Ethernet Switch Manual NOTE: A qualified electrician must perform all connections to DC power and to safety grounds.

  • Page 14: Protecting Against Electrostatic Discharge

    Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads and an antistatic grounding strap. Battery Handling Reminder DGS-3024 Gigabit Ethernet Switch Manual CAUTION: This is danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the...

  • Page 15: Introduction

    This section describes the features of the DGS-3024. Features The DGS-3024 was designed for departmental and enterprise connections. As an all-gigabit-port Switch, it is ideal for backbone and server connection. Powerful and versatile, the Switch eliminates network bottlenecks while giving users the...
  • Page 16 Ethernet-like MIB (RFC 1643) Private MIB Mini-RMON MIB (RFC 1757) – four groups. The RMON specification defines the counters for the receive functions only. However, the DGS-3024 provides counters for both receive and transmit functions. • Supports Web-based management. •...

  • Page 17: Unpacking And Setup

    D-View 5.1 demo CD-ROM • This Manual with Registration Card on CD-ROM If any item is found missing or damaged, please contact your local D-Link reseller for replacement. Installation Use the following guidelines when choosing a place to install the Switch: •...

  • Page 18: Desktop Or Shelf Installation

    Rack Installation The DGS-3024 can be mounted in an EIA standard-sized, 19-inch rack, which can be placed in a wiring closet with other equipment. To install, attach the mounting brackets on the Switch’s side panels (one on each side) and secure them with the screws provided.

  • Page 19: Power On

    Power on The Switch can be used with AC power supply 100-240 VAC, 50 - 60 Hz. The Switch’s power supply will adjust to the local power source automatically and may be powered on without having any or all LAN segment cables connected.
  • Page 20 DGS-3024 Gigabit Ethernet Switch Manual Figure 2-3. DPS-300 in DPS-900 case with DGS-3024 Figure 2-4. DPS-300 in DPS-800 case with DGS-3024 See the DPS-300 documentation for more information. NOTE: Do not use the Switch with any redundant power system other than CAUTION: the DPS-300.

  • Page 21: Identifying External Components

    The rear panel of the Switch contains an external Redundant Power Supply connector and an AC power connector. • The external Redundant Power Supply connector is used to connect the DGS-3024 to a DPS-300. An auto-Switch circuit automatically Switches to an external RPS once the internal power supply fails. Transition from internal to external supply shall not disturb normal operation.

  • Page 22: Led Indicators

    The system fans are used to dissipate heat. The sides of the system also provide heat vents to serve the same purpose. Do not block these openings, and leave at least 6 inches of space at the rear and sides of the Switch for proper ventilation.

  • Page 23: Connecting The Switch

    Interface Card (NIC) and most routers. An end node can be connected to the Switch via a Category 3, 4, 5, or 5e UTP/STP cable—for optimal performance, Category 5e is recommended. The end node should be connected to any of the ports of the Switch.

  • Page 24: Switch To Hub Or Switch

    These connections can be accomplished in a number of ways using a normal cable. • A 10BASE-T hub or Switch can be connected to the Switch via a two-pair Category 3, 4, 5, or 5e UTP/STP cable. • A 100BASE-TX hub or Switch can be connected to the Switch via a two-pair Category 5 or 5e UTP/STP cable.
  • Page 25 DGS-3024 Gigabit Ethernet Switch Manual Figure 4- 3. Switch connected by optical fiber cable to a Core Router Switch, with a server connected by crossover cable and a PC connected by a Category 3, 4, 5, or 5e UTP/STP cable...

  • Page 26: Introduction To Switch Management

    A null modem or crossover RS-232 cable with a female DB-9 connector for the console port on the Switch. To connect a terminal to the console port: Connect the female connector of the RS-232 cable directly to the console port on the Switch, and tighten the captive retaining screws.
  • Page 27 12. Enter the commands to complete your desired tasks. Many commands require administrator-level access privileges. Read the next section for more information on setting up user accounts. See the DGS-3024 Command Line Interface Reference Manual on the documentation CD for a list of all commands and additional information on using the CLI.

  • Page 28: First Time Connecting To The Switch

    Password Protection The DGS-3024 does not have a default user name and password. One of the first tasks when settings up the Switch is to create user accounts. If you log in using a predefined administrator-level user name, you have privileged access to the Switch's management software.

  • Page 29: Snmp Settings

    The DGS-3024 supports SNMP versions 1, 2c, and 3. You can specify which version of SNMP you want to use to monitor and control the Switch. The three versions of SNMP vary in the level of security provided between the management station and the network device.

  • Page 30: Traps

    Traps Traps are messages that alert network personnel of events that occur on the Switch. The events can be as serious as a reboot (someone accidentally turned OFF the Switch), or less serious like a port status change. The Switch generates traps and sends them to the trap recipient (or network manager).
  • Page 31 Settings) window on the Configuration menu. The IP address for the Switch must be set before it can be managed with the Web-based manager. The Switch IP address can be automatically set using BOOTP or DHCP protocols, in which case the actual address assigned to the Switch must be known.

  • Page 32: Connecting Devices To The Switch

    In the above example, the Switch was assigned an IP address of 10.24.22.8 with a subnet mask of 255.0.0.0. The system message Success indicates that the command was executed successfully. Please remember to save your new settings before you logout or they will be lost.

  • Page 33: Web-Based Network Management

    Web-Based Network Management Introduction The DGS-3024 offers an embedded Web-based (HTML) interface allowing users to manage the Switch from anywhere on the network through a standard browser, such as Opera, Netscape Navigator/Communicator, or Microsoft Internet Explorer. The Web browser acts as a universal access tool and can communicate directly with the Switch using the HTTP protocol.

  • Page 34: Web-Based User Interface

    The Switch management features available in the Web-based manager are explained below. Web-based User Interface The user interface provides access to various Switch configuration and management windows, allows you to view performance statistics, and permits you to graphically monitor the system status.
  • Page 35 Various areas of the graphic can be selected for performing management functions, including port configuration. Presents Switch information based on your selection and the entry of configuration Area 3 data. NOTICE: Any changes made to the Switch configuration during the current session must be saved in the Save Configuration window (Maintenance →...

  • Page 36: Configuration

    IP configuration parameters to the Switch. If you enable DHCP, a Dynamic Host Configuration Protocol request will be sent when the Switch is powered up. Once you have selected a setting under Get IP From, click Apply to activate the new settings.

  • Page 37: Switch Information

    Version number for the firmware chip. This information is needed for new runtime Boot PROM Version software downloads. Version number of the firmware installed on the Switch. This can be updated by using Firmware Version the Download Firmware from TFTP Server window in the TFTP Services folder (Maintenance →...

  • Page 38: Advanced Settings

    Minutes, or Never. The default is 10 Minutes. Logout Determines the serial port bit rate that will be used the next time the Switch is restarted. Serial Port Baud Available speeds are 9600, 19,200, 38,400, and 115,200 bits per second. The default Rate setting is 9600.
  • Page 39 GVRP settings can be changed on the GVRP Settings window (Configuration → VLANs → 802.1Q Port Settings). The default is Disabled. The algorithm that the Switch uses to balance the load across the ports that make up Link Aggregation the port trunk group is defined by this definition. Choose MAC Source, MAC Destination, Algorithm or MAC Src &...

  • Page 40: Port Configuration

    Auto denotes auto-negotiation between 10 and 100 Mbps devices, in full- or half-duplex. The Auto setting allows the port to automatically determine the fastest settings the device the port is connected to can handle, and DGS-3024 Gigabit Ethernet Switch Manual Figure 7- 4. Port Configuration window...
  • Page 41 100M/Full, 1000M/Full_M and 1000M/Full_S. There is no automatic adjustment of port settings with any option other than Auto. The Switch allows the user to configure two types of gigabit connections; 1000M/Full_M and 1000M/Full_S. Gigabit connections are only supported in full duplex connections and take on certain characteristics that are different from the other choices listed.

  • Page 42: Port Mirroring

    Port trunk groups are used to combine a number of ports together to make a single high-bandwidth data pipeline. The DGS-3024 supports up to four port trunk groups with 2 to 8 ports in each group. A potential bit rate of 8000 Mbps can be achieved.
  • Page 43 The Spanning Tree Protocol will treat a link aggregation group as a single link, on the Switch level. On the port level, the STP will use the port parameters of the Master Port in the calculation of port cost and in determining the state of the link aggregation group.
  • Page 44 This is useful for diagnostics, to quickly isolate a bandwidth intensive network device or to have an absolute backup aggregation group that is not under automatic control. The type of port trunking supported by the DGS-3024 is Static. Type DGS-3024 Gigabit Ethernet Switch Manual Figure 7- 7.

  • Page 45: Igmp Snooping

    Internet Group Management Protocol (IGMP) snooping allows the Switch to recognize IGMP queries and reports sent between network stations or devices and an IGMP host. When enabled for IGMP snooping, the Switch can open or close a port to a specific device based on IGMP messages passing through the Switch.
  • Page 46 This is the maximum amount of time in seconds allowed for a host to continue Host Timeout membership in a multicast group without the Switch receiving a host membership report. The default is 260. This is the maximum amount of time in seconds a route is kept in the forwarding table...

  • Page 47: Static Router Ports Entry

    This is the name of the VLAN where the multicast router is attached. VLAN Name These are the ports on the Switch that will have a multicast router attached to them. Member Ports DGS-3024 Gigabit Ethernet Switch Manual...

  • Page 48: Spanning Tree

    802.1d STP will be familiar to most networking professionals. However, since 802.1w RSTP and 802.1s MSTP has been recently introduced to D-Link managed Ethernet Switches, a brief introduction to the technology is provided below followed by a description of how to set up 802.1d STP, 802.1w RSTP and 802.1s MSTP.

  • Page 49: Port Transition States

    The Spanning Tree Protocol (STP) operates on two levels: On the Switch level, the settings are globally implemented. On the port level, the settings are implemented on a per user-defined group of ports basis. DGS-3024 Gigabit Ethernet Switch Manual 802.1d STP Disabled...

  • Page 50: Stp Bridge Global Settings

    DGS-3024 Gigabit Ethernet Switch Manual STP Bridge Global Settings To open the following window, open the Spanning Tree folder in the Configuration menu and click the STP Bridge Global Settings link. Figure 7- 13. STP Bridge Global Settings window – STP compatible...
  • Page 51 Switch has the lowest Bridge Identifier, it will become the Root Bridge. The user may choose a time between 6 and 40 seconds. The default value is 20. The Forward Delay can be from 4 to 30 seconds. Any port on the Switch spends Forward Delay (4 - 30...

  • Page 52: Mst Configuration Table

    MST Configuration Table The following windows allow the user to configure a MSTI instance on the Switch. These settings will uniquely identify a multiple spanning tree instance set on the Switch. The Switch initially possesses one CIST or Common Internal Spanning Tree of which the user may modify the parameters for but cannot change the MSTI ID for, and cannot be deleted.
  • Page 53 This value, along with the Configuration Name will identify the MSTP region configured Revision Level on the Switch. This field shows the MSTI IDs currently set on the Switch. This field will always have MSTI ID the CIST MSTI, which may be configured but not deleted. Clicking the hyperlinked name will open a new window for configuring parameters associated with that particular MSTI.
  • Page 54 This field is used to specify the VID range from configured VLANs set on the Switch VID List (1-4094) that the user wishes to add to this MSTI ID. Supported VIDs on the Switch range from ID number 1 to 4094. This parameter can only be utilized if the Type chosen is Add or Remove.

  • Page 55: Msti Settings

    0 (auto) - Selecting this parameter for the internalCost will set quickest route value 1-2000000 - Selecting this parameter with a value in the range of 1-2000000 DGS-3024 Gigabit Ethernet Switch Manual Figure 7- 20. MSTI Port Information window Figure 7- 21. MSTI Settings window automatically and optimally for an interface.
  • Page 56 A lower number denotes a higher pri- ority. This entry must be divisible by 16. The default priority setting is 128. Click Apply to implement changes made. DGS-3024 Gigabit Ethernet Switch Manual...

  • Page 57: Stp Instance Settings

    STP Instance Settings The following window displays MSTIs currently set on the Switch. To view the following table, click Configuration > Spanning Tree > STP Instance Settings: The following information is displayed: Parameter Description Displays the instance type(s) currently configured on the Switch. Each instance type is Instance Type classified by an MSTI ID.
  • Page 58 Designated Bridge information shown in this table comes from a BPDU packet originating from this bridge. This is the port on the Switch that is physically connected to the Root Bridge. Root Port DGS-3024 Gigabit Ethernet Switch Manual 0 (auto) - Setting 0 for the external cost will automatically set the speed for forwarding packets to the specified port(s) in the list for optimal efficiency.
  • Page 59 Bridge Identifier, it will become the Root Bridge. The user may choose a time between 6 and 40 seconds. The default value is 20. The Forward Delay can be from 4 to 30 seconds. Any port on the Switch spends this Forward Delay time in the listening state while moving from the blocking state to the forwarding state.

  • Page 60: Stp Port Settings

    DGS-3024 Gigabit Ethernet Switch Manual STP Port Settings STP can be set up on a port per port basis. To view the following window click Configuration > Spanning Tree > STP Port Settings: Figure 7- 25. STP Port Settings window...
  • Page 61 An STP Group will use the Switch-level parameters entered above, with the addition of Port Priority and Port Cost. An STP Group spanning tree works in the same way as the Switch-level spanning tree, but the root bridge concept is replaced with a root port concept.

  • Page 62: Forwarding

    Delete heading. Multicast Forwarding The following window describes how to set up Multicast Forwarding on the Switch. Open the Forwarding folder and click on the Multicast Forwarding link to see the entry window below: DGS-3024 Gigabit Ethernet Switch Manual...

  • Page 63: Vlans

    Figure 7- 27. Static Multicast Forwarding Settings window The Static Multicast Forwarding Settings window displays all of the entries made into the Switch's static multicast forwarding table. Click the Add button to open the Setup Static Multicast Forwarding Table window, as shown below: Figure 7- 28.

  • Page 64: Vlan Description

    VLANs without a network device performing a routing function between the VLANs. The DGS-3024 supports IEEE 802.1Q VLANs. The port untagging function can be used to remove the 802.1Q tag from packet headers to maintain compatibility with devices that are tag-unaware.
  • Page 65 Ingress port – A port on a Switch where packets are flowing into the Switch and VLAN decisions must be made. Egress port – A port on a Switch where packets are flowing out of the Switch, either to another Switch or to an end station, and tagging decisions must be made.

  • Page 66: 802.1Q Vlan Tags

    DGS-3024 Gigabit Ethernet Switch Manual Figure 7- 29. IEEE 802.1Q Packet Forwarding 802.1Q VLAN Tags The figure below shows the 802.1Q VLAN tag. There are four additional octets inserted after the source MAC address. Their presence is indicated by a value of 0x8100 in the EtherType field. When a packet's EtherType field is equal to 0x8100, the packet carries the IEEE 802.1Q/802.1p tag.

  • Page 67: Port Vlan Id

    Port VLAN ID (PVID) to forward packets. A packet received on a given port would be assigned that port's PVID and then be forwarded to the port that corresponded to the packet's destination address (found in the Switch's forwarding table).

  • Page 68: Tagging And Untagging

    Switch will drop the packet. Because of the existence of the PVID for untagged packets and the VID for tagged packets, tag- aware and tag-unaware network devices can coexist on the same network. A Switch port can have only one PVID, but can have as many VIDs as the Switch has memory in its VLAN table to store them.

  • Page 69: Default Vlans

    Default VLANs The Switch initially configures one VLAN, VID = 1, called "default." The factory default setting assigns all ports on the Switch to the "default." Packets cannot cross VLANs. If a member of one VLAN wants to connect to another VLAN, the link must be through an external router.
  • Page 70 DGS-3024 Gigabit Ethernet Switch Manual Figure 7- 32. first 802.1Q Static VLANs window The first 802.1Q Static VLANs window lists all previously configured VLANs by VLAN ID and VLAN Name. To delete an existing 802.1Q VLAN, click the corresponding button under the Delete heading.

  • Page 71: 8021Q Port Settings

    In the Configuration menu, open the VLANs folder and click 8021Q Port Settings. This GVRP Settings window (shown below), allows you to determine whether the Switch will share its VLAN configuration information with other GARP VLAN Registration Protocol (GVRP) enabled Switches. In addition, Ingress Checking can be used to limit traffic by filtering incoming packets whose PVID does not match the PVID of the port.
  • Page 72 Enabled enables the port to compare the VID tag of an incoming packet with the PVID number assigned to the port. If the two are different, the port filters (drops) the packet. Disabled disables ingress filtering. Ingress Checking is Disabled by default. DGS-3024 Gigabit Ethernet Switch Manual Figure 7- 35. GVRP Settings window...

  • Page 73: Sntp Settings

    SNTP Settings Time Setting To configure the time settings for the Switch, open the Configuration folder, then the SNTP Settings folder and click on the Time Setting link, revealing the following window for the user to configure. DGS-3024 Gigabit Ethernet Switch Manual...
  • Page 74 The following parameters can be set or are displayed: Parameter Description Displays the time when the Switch was initially started for this session. Current Time Displays the time source for the system. Time Source Use this pull-down menu to Enabled or Disabled SNTP.

  • Page 75: Time Zone And Dst

    Configuration folder, then the SNTP Setting folder and click on the Time Zone and DST link, revealing the following window. Figure 7- 37. Time Zone and DST Settings window The following parameters can be set: Parameter Description Time Zone and DST Settings DGS-3024 Gigabit Ethernet Switch Manual...
  • Page 76 Enter the day of the week DST will end on, each year. To What Date Enter the time of day that DST will end on, each year. To What Time Click Apply to implement changes made to the Time Zone and DST Settings window. DGS-3024 Gigabit Ethernet Switch Manual...

  • Page 77: Qos

    Switch to examine packets for this tag, acquires the tagged packets and maps them to a class queue on the Switch. Then in turn, the administrator will set a priority for this queue so that will be emptied before any other packet is forwarded.
  • Page 78 CoS until there are no more packets for this CoS. The other CoS queues that have been given a nonzero value, and depending upon the weight, will follow a common weighted round-robin scheme. Remember that the DGS-3024 has four priority queues (and four Classes of Service) for each port on the Switch. DGS-3024 Gigabit Ethernet Switch Manual Priority 0 is assigned to the Switch's Q1 queue.

  • Page 79: Traffic Control

    Use the Traffic Control window to enable or disable storm control and adjust the threshold for multicast/broadcast/DLF (Destination Look Up Failure) storms. Traffic control settings are applied to individual Switch modules. To view the following window, click Configuration > QOS >Traffic Control.

  • Page 80: 802.1P Default Priority

    Traffic control State to Enabled and click Apply. 802.1p Default Priority The Switch allows the assignment of a default 802.1p priority to each port on the Switch. In the Configuration folder open the QoS folder and click 802.1p Default Priority, to view the window shown below.

  • Page 81: 802.1P User Priority

    0, the lowest priority, to 7, the highest priority. Click Apply to implement your settings. 802.1p User Priority The DGS-3024 allows the assignment of a user priority to each of the 802.1p priorities. In the Configuration folder open the QoS folder and click 802.1p User Priority, to view the window shown below.

  • Page 82: Qos Scheduling Mechanism

    Once you have assigned a priority to the port groups on the Switch, you can then assign this Class to each of the four levels of 802.1p priorities. Click Apply to set your changes. QoS Scheduling Mechanism This window allows you to select between a RoundRobin and a Strict mechanism for emptying the priority classes. In the Configuration menu open the QoS folder and click QoS Scheduling Mechanism, to view the window shown below Figure 7- 42.

  • Page 83: Qos Output Scheduling

    QoS Output Scheduling QoS can be customized by changing the output scheduling used for the hardware classes of service in the Switch. As with any changes to QoS implementation, careful consideration should be given to how network traffic in lower priority classes of service is affected.

  • Page 84: Mac Notification Port Settings

    500 entries can be specified. MAC Notification Port Settings To change MAC notification settings for a port or group of ports on the Switch, click MAC Notification Port Settings in the MAC Notification folder, which will display the following window:...
  • Page 85 From and To State Click Apply to implement changes made. DGS-3024 Gigabit Ethernet Switch Manual Select a port or group of ports to enable for MAC notification using the pull- down menus. Enable MAC Notification for the ports selected using the pull-down menu.

  • Page 86: System Log Server

    System Log Server The Switch can send Syslog messages to up to four designated servers using the System Log Server. In the Configuration folder, click System Log Server, to view the window shown below. The parameters configured for adding and editing System Log Server settings are the same. To add a new Syslog Server, click the Add button.
  • Page 87 To set the System Log Server configuration, click Apply. To delete an entry from the System Log Servers window, click the corresponding under the Delete heading of the entry to delete. To return to the System Log Servers window, click Show All System Log Servers DGS-3024 Gigabit Ethernet Switch Manual Facility kernel messages user-level messages...

  • Page 88: Port Access Entity

    Switch must be authenticated by the Authentication Server (RADIUS) before attaining any services offered by the Switch on the LAN. The role of the Authentication Server is to certify the identity of the Client attempting to access the...

  • Page 89: Authenticator

    RADIUS server and the Client through EAPOL packets and, in turn, informs the Switch whether or not the Client is granted access to the LAN and/or Switch services. Authenticator The Authenticator (the Switch) is an intermediary between the Authentication Server and the Client. The Authenticator serves two purposes when utilizing 802.1x.

  • Page 90: Client

    Client The Client is simply the workstation that wishes to gain access to the LAN or Switch services. All workstation must be running software that is compliant with the 802.1x protocol. For users running Windows XP, the software is included within the operating system.

  • Page 91: Configure Authenticator

    DGS-3024 Gigabit Ethernet Switch Manual RADIUS Server Ethernet Switch … 802.1X 802.1X 802.1X 802.1X 802.1X 802.1X 802.1X 802.1X 802.1X Client Client Client Client Client Client Client Client Client Network access controlled port Network access uncontrolled port Figure 7- 53. Example of Typical Port-Based Configuration Once the connected Client has successfully been authenticated, the Port then becomes Authorized, and all subsequent traffic on the Port is not subject to access control restriction until an event occurs that causes the Port to become Unauthorized.
  • Page 92 DGS-3024 Gigabit Ethernet Switch Manual Figure 7- 54. First 802.1x Authenticator Settings window To configure the settings by port, click on the hyperlinked port number under the Port heading, which will display the following table to configure:...
  • Page 93 EAPOL-start frame is received. The Switch then requests the identity of the client and begins relaying authentication messages between the client and the authentication server.

  • Page 94: Local Users

    EAP Request/Identity packet transmitted to the client. The default setting is 30 seconds. This allows you to set the number of seconds that the Switch remains in the quiet state QuietPeriod following a failed authentication exchange with the client. The default setting is 60 seconds.
  • Page 95 To set up the Switch's 802.1x port-based authentication, select which ports are to be configured in the From and To fields. Next, enable the ports by selecting Authenticator from the drop-down menu under Capability. Click Apply to make your change take effect.

  • Page 96: Initialize Port(S)

    None - The port is not controlled by the 802.1x functions. Initialize Port(s) To initialize ports for the port-based side of 802.1x, the user must first enable 802.1x by Port Base under Switch 802.1x in the Switch Information (Advanced Settings) window.

  • Page 97: Reauthenticate Port(S)

    Parameter Description The port number of the reauthenticated port. Port Displays the physical address of the Switch where the port resides. MAC Address The Authenticator State will display one of the following: Initialize, Disconnected, Auth State Connecting, Authenticating, Authenticated, Aborting, Held, ForceAuth, ForceUnauth, and N/A.

  • Page 98: Radius Server

    RADIUS Server The RADIUS feature of the Switch allows you to facilitate centralized user administration as well as providing protection against a sniffing, active hacker. Click Port Access Entity > RADIUS Server to open the Authentic RADIUS Server Setting window shown below: Figure 7- 60.

  • Page 99: Static Arp Settings

    After entering the IP Address and MAC Address of the Static ARP entry, click Apply to implement the new entry. To completely clear the Static ARP Settings, click the Clear All button. DGS-3024 Gigabit Ethernet Switch Manual Figure 7- 61. Static ARP Settings window...

  • Page 100: Security

    The Switch supports two types of cryptology algorithms: Stream Ciphers – There are two types of stream ciphers on the Switch, RC4 with 40-bit keys and RC4 with 128-bit keys. These keys are used to encrypt messages and need to be consistent between client and host for optimal use.

  • Page 101: Download Certificate

    Download Certificate This window is used to download a certificate file for the SSL function on the Switch from a TFTP server. The certificate file is a data record used for authenticating devices on the network. It contains information on the owner, keys for authentication and digital signatures.
  • Page 102 When the SSL function has been enabled, the web will become disabled. To manage the Switch through the web-based management while utilizing the SSL function, the web browser must support SSL encryption and the header of the URL must begin with https://.

  • Page 103: Secure Shell (Ssh)

    SSH server, using the Encryption Algorithm window. Finally, enable SSH on the Switch using the SSH Configuration window. After completing the preceding steps, a SSH Client on a remote PC can be configured to manage the Switch using a secure, in band connection.
  • Page 104 Switch to attempt another login. The number of maximum attempts may be set between 2 and 20. The default setting is 2. This field is used to set the time period that the Switch will change the security shell Session Rekeying encryptions by using the pull-down menu.

  • Page 105: Ssh Algorithm

    Cipher Block Chaining. The default is Enabled. Use the pull-down to enable or disable the Blowfish encryption algorithm with Cipher Blow-fish CBC Block Chaining. The default is Enabled. DGS-3024 Gigabit Ethernet Switch Manual Figure 8- 5. Encryption Algorithm window Encryption Algorithm...
  • Page 106 This field may be enabled or disabled to choose if the administrator wishes to use a Password locally configured password for authentication on the Switch. This field is Enabled by default. This field may be enabled or disabled to choose if the administrator wishes to use a Public Key publickey configuration set on a SSH server, for authentication.

  • Page 107: Ssh User Authentication

    SSH User Authentication The following windows are used to configure parameters for users attempting to access the Switch through SSH. To access the following window, click Security Management > Secure Shell > SSH User Authentication Mode. In the example screen above, the User Account “DFlint” has been previously set using the User Accounts window in the Management folder.

  • Page 108: Access Authentication Control

    If TACACS / XTACACS / TACACS+ / RADIUS authentication is enabled on the Switch, it will contact a TACACS / XTACACS / TACACS+ / RADIUS server to verify the user. If the user is verified, he or she is granted access to the Switch.

  • Page 109: Authentication Policy & Parameters

    Please note that users granted access to the Switch will be granted normal user privileges on the Switch. To gain access to administrator level privileges, the user must access the Enable Admin window and then enter a password, which was previously configured by the administrator of the Switch.

  • Page 110: Application Authentication Settings

    Click Apply to implement changes made. Authentication Server Group This window will allow users to set up Authentication Server Groups on the Switch. A server group is a technique used to group TACACS/XTACACS/TACACS+/RADIUS server hosts into user-defined categories for authentication using method lists.
  • Page 111 Figure 8- 10. Authentication Server Group Settings window This window displays the Authentication Server Groups on the Switch. The Switch has four built-in Authentication Server Groups that cannot be removed but can be modified. To modify a particular group, click its hyperlinked Group Name, which will then display the following window.

  • Page 112: Authentication Server Host

    The TACACS / XTACACS / TACACS+ / RADIUS server host will then verify or deny the request and return the appropriate message to the Switch. More than one authentication protocol can be run on the same physical server host but, remember that TACACS / XTACACS / TACACS+ / RADIUS are separate entities and are not compatible with each other.

  • Page 113: Login Method Lists

    TACACS - XTACACS- local, the Switch will send an authentication request to the first TACACS host in the server group. If no response comes from the server host, the Switch will send an authentication request to the second TACACS host in the server group and so on, until the list is exhausted.
  • Page 114 The Switch contains one Method List that is set and cannot be removed, yet can be modified. To delete a Login Method List defined by the user, click the Login Method List, click on its hyperlinked Method List Name. To configure a new Method List, click the Add button.

  • Page 115: Enable Method Lists

    TACACS host in the server group. If no verification is found, the Switch will send an authentication request to the second TACACS host in the server group and so on, until the list is exhausted. At that point, the Switch will restart the same sequence with the following protocol listed, XTACACS.
  • Page 116 - Adding this parameter will require the user to be authenticated none - Adding this parameter will require no authentication to access the Switch. radius - Adding this parameter will require the user to be authenticated using the DGS-3024 Gigabit Ethernet Switch Manual Figure 8- 19.

  • Page 117: Configure Local Enable Password

    Enable Admin The Enable Admin window is for users who have logged on to the Switch on the normal user level, and wish to be promoted to the administrator level. After logging on to the Switch, users will have only user level privileges. To gain access to administrator level privileges, the user will open this window and will have to enter an authentication password.
  • Page 118 DGS-3024 Gigabit Ethernet Switch Manual password configured by the administrator that will support the "enable" function. This function becomes inoperable when the authentication policy is disabled. To view the following window, click Security > Access Authentication Control > Enable Admin: Figure 8- 22.

  • Page 119: Management

    The third Web Manager main folder is Management and includes the following windows and sub-folders: User Accounts and SNMPV3, as well as secondary windows. User Accounts The Switch allows you to set up and manage user accounts in the following windows. The information on the window is described as follows: The following fields can be set:...

  • Page 120: Admin And User Privileges

    There are two levels of user privileges, Admin and User. Some menu selections available to users with Admin privileges may not be available to those with User privileges. The following table summarizes the Admin and User privileges: DGS-3024 Gigabit Ethernet Switch Manual...

  • Page 121: Snmp Manager

    SNMP manager. The Switch allows groups of users to be listed and configured with a shared set of privileges. The SNMP version may also be set for a listed group of SNMP managers. Thus, you may create a group of SNMP managers that are allowed to view read-only information or receive traps using SNMPv1 while assigning a higher level of security to another group, granting read/write privileges using SNMPv3.

  • Page 122: Snmp User Table

    MIB. An additional layer of security is available for SNMPv3 in that SNMP messages may be encrypted. To read more about how to configure SNMPv3 settings for the Switch read the next section. SNMP User Table Use the SNMP User Table window to create a new SNMP user and add the user to an existing SNMP group or to a newly created group.

  • Page 123: Snmp View Table

    To delete an existing SNMP View Table entry, click the delete. To create a new entry, click the Add button and a separate window will appear. DGS-3024 Gigabit Ethernet Switch Manual Figure 9- 6. SNMP View Table window in the Delete column corresponding to the entry you wish to...

  • Page 124: Snmp Group Table

    To view the SNMP Group Table window, open the SNMP Manager folder in the Management folder and click the SNMP Group Table entry. The following window should appear: DGS-3024 Gigabit Ethernet Switch Manual Figure 9- 8. SNMP Group Table window...
  • Page 125 To display the current settings for an existing SNMP Group Table entry, click the hyperlink for the entry under the Group Name. To add a new entry to the Switch's SNMP Group Table, click the Add button in the upper left-hand corner of the SNMP Group Table window. This will open the SNMP Group Table Configuration window, as shown below.

  • Page 126: Snmp Community Table

    Use this table to create an SNMP community string to define the relationship between the SNMP manager and an agent. The community string acts like a password to permit access to the agent on the Switch. One or more of the following characteristics can be associated with the community string: •...

  • Page 127: Snmp Host Table

    Type an alphanumeric string of up to 32 characters that is used to identify the group of View Name MIB objects that a remote SNMP manager is allowed to access on the Switch. The view name must exist in the SNMP View Table.

  • Page 128: Snmp Engine Id

    To add a new entry to the Switch's SNMP Host Table, click the Add button in the upper left-hand corner of the window. This will open the SNMP Host Table Configuration window, as shown below. Figure 9- 13. SNMP Host Table Configuration window...
  • Page 129 DGS-3024 Gigabit Ethernet Switch Manual To display the Switch's SNMP Engine ID, open the SNMP Manager folder, located in the Management folder and click on the SNMP Engine ID link. This will open the SNMP Engine ID Configuration window, as shown below.

  • Page 130: Monitoring

    The fourth Web Manager main folder is Monitoring and includes the following windows and sub-folders: Port Utilization, Packets, Errors, Size, MAC Address, Switch History Log, IGMP Snooping Group, IGMP Snooping Forwarding, VLAN Status, Router Port, Session Table, and Port Access Control, as well as secondary windows.

  • Page 131: Packets

    Select the desired setting between 1s and 60s, where "s" stands for seconds. The Time Interval default value is one second. Select the number of times the Switch will be polled between 20 and 200. The default Record Number value is 200.
  • Page 132 Select the desired setting between 1s and 60s, where "s" stands for seconds. The Time Interval default value is one second. Select the number of times the Switch will be polled between 20 and 200. The default Record Number value is 20.

  • Page 133: Umb Cast (Rx)

    DGS-3024 Gigabit Ethernet Switch Manual UMB Cast (RX) Click the UMB Cast (RX) link in the Packets folder of the Monitoring menu to view the following graph of UMB cast packets received on the Switch. Figure 10- 4. Rx Packets Analysis window (line graph for Unicast, Multicast, and Broadcast Packets)
  • Page 134 Select the desired setting between 1s and 60s, where "s" stands for seconds. The Time Interval default value is one second. Select the number of times the Switch will be polled between 20 and 200. The default Record Number value is 20.

  • Page 135: Transmitted (Tx)

    DGS-3024 Gigabit Ethernet Switch Manual Transmitted (TX) Click the Transmitted (TX) link in the Packets folder of the Monitoring menu to view the following graph of packets transmitted from the Switch. Figure 10- 6. Tx Packets Analysis window (line graph for Bytes and Packets)

  • Page 136: Errors

    Clicking this button instructs the Switch to display a line graph rather than a table. Errors The Web Manager allows port error statistics compiled by the Switch's management agent to be viewed as either a line graph or a table. Four windows are offered.

  • Page 137: Received (Rx)

    DGS-3024 Gigabit Ethernet Switch Manual Received (RX) Click the Received (RX) link in the Errors folder of the Monitoring menu to view the following graph of error packets received on the Switch. Figure 10- 8. Rx Error Analysis window (line graph)
  • Page 138 Select the desired setting between 1s and 60s, where "s" stands for seconds. The Time Interval default value is one second. Select the number of times the Switch will be polled between 20 and 200. The default Record Number value is 20.

  • Page 139: Transmitted (Tx)

    Clicking this button clears all statistics counters on this window. Clear View Table Clicking this button instructs the Switch to display a table rather than a line graph. View Line Chart Clicking this button instructs the Switch to display a line graph rather than a table.
  • Page 140 Select the desired setting between 1s and 60s, where "s" stands for seconds. The Time Interval default value is one second. Select the number of times the Switch will be polled between 20 and 200. The default Record Number value is 20.

  • Page 141: Size

    Clicking this button instructs the Switch to display a line graph rather than a table. Size The Web Manager allows packets received by the Switch, arranged in six groups and classed by size, to be viewed as either a line graph or a table. Two windows are offered.
  • Page 142 Select the desired setting between 1s and 60s, where "s" stands for seconds. The Time Interval default value is one second. Select the number of times the Switch will be polled between 20 and 200. The Record Number default value is 20.

  • Page 143: Mac Address

    MAC Address This allows the Switch's dynamic MAC address forwarding table to be viewed. When the Switch learns an association between a MAC address and a port number, it makes an entry into its forwarding table. These entries are then used to forward packets through the Switch.
  • Page 144 Allows the user to move to a sector of the database corresponding to a user defined Find port, VLAN, or MAC address. The VLAN ID of the VLAN the port is a member of. DGS-3024 Gigabit Ethernet Switch Manual Figure 10- 14. MAC Address Table window...

  • Page 145: Switch History Log

    Delete All Entry Switch History Log The Web manager allows the Switch's history log, as compiled by the Switch's management agent, to be viewed. To view the Switch history log, open the Monitoring folder and click the Switch History Log link...
  • Page 146 The Switch can record event information in its own logs, to designated SNMP trap receiving stations, and to the PC connected to the console manager. Click Next to go to the next page of the Switch History Log. Clicking Clear will allow the user to clear the Switch History Log.

  • Page 147: Igmp Snooping Group

    IGMP Snooping allows the Switch to read the Multicast Group IP address and the corresponding MAC address from IGMP packets that pass through the Switch. The number of IGMP reports that were snooped is displayed in the Reports field. To view the IGMP Snooping Table, click IGMP Snooping Group in the Monitoring menu: The user may search the IGMP Snooping Table by VLAN ID (VID) by entering the VID in the top left hand corner and clicking Search.

  • Page 148: Igmp Snooping Forwarding

    VLAN Status This allows the VLAN status for each of the Switch's ports to be viewed by VLAN. This window displays the ports on the Switch that are currently Egress or Tag ports. To view the following table, open the Monitoring folder and click the VLAN Status Link.

  • Page 149: Router Port

    Router Port This displays the Switch's ports that are currently configured as router ports. A router port configured by a user (using the console or Web-based management interfaces) is displayed as a static router port, designated by an S. A router port that is dynamically configured by the Switch is designated by D.

  • Page 150: Port Access Control

    DGS-3024 Gigabit Ethernet Switch Manual Port Access Control RADIUS Authentication Figure 10- 21. RADIUS Authentication window...

  • Page 151: Maintenance

    Trivial File Transfer Protocol (TFTP) services allow the Switch's firmware to be upgraded by transferring a new firmware file from a TFTP server to the Switch. A configuration file can also be loaded into the Switch from a TFTP server. Switch settings can be saved to the TFTP server, and a history log can be uploaded from the Switch to the TFTP server.

  • Page 152: Save Settings

    Click Start to record the IP address of the TFTP server and to initiate the file transfer. Save History Log To upload the Switch history log file to a TFTP server, open the TFTP Services folder in the Maintenance folder and then click the Upload Log to TFTP Server link: Figure 11- 4.

  • Page 153: Save Changes

    RAM, and will immediately take effect. Some settings, though, require you to restart the Switch before they will take effect. Restarting the Switch erases all settings in RAM and reloads the stored settings from the NV-RAM. Thus, it is necessary to save all setting changes to NV-RAM before rebooting the Switch.

  • Page 154: Reboot Services

    Figure 11- 7. Save Configuration Confirmation dialog box Click the OK button to continue. Once the Switch configuration settings have been saved to NV-RAM, they become the default settings for the Switch. These settings will be used every time the Switch is rebooted.

  • Page 155: Reset Config

    Reset gives the option of retaining the Switch's User Accounts and History Log while resetting all other configuration parameters to their factory defaults. If the Switch is reset using this window, and Save Changes is not executed, the Switch will return to the last saved configuration when rebooted.
  • Page 156 DGS-3024 Gigabit Ethernet Switch Manual Figure 11- 12. Logout Web Setups window...

  • Page 157: Technical Specifications

    DC Fans Operating Temperature Storage Temperature Humidity Dimensions Weight Safety DGS-3024 Gigabit Ethernet Switch Manual Performance Store-and-forward 512Kbytes per device Full-wire speed for all connections. 1,488,095 pps per port (for 1000Mbps) Automatic update. Supports 8K MAC address. 4 Priority Queues per port.
  • Page 158 SFP Transceiver for 1000BASE-LHX Single-mode fiber module (40km) SFP Transceiver for 1000BASE-ZX Single-mode fiber module (80km) 24 x 10/100/1000 Mbps ports Number of Ports: 4 x GBIC combo ports DGS-3024 Gigabit Ethernet Switch Manual General Full-duplex 20 Mbps 200 Mbps...

  • Page 159: Cable Lengths

    Use the following table to as a guide for the maximum cable lengths: Standard Mini GBIC 1000BASE-T 100BASE-TX 10BASE-T DGS-3024 Gigabit Ethernet Switch Manual Media Type DEM-310GT: SFP Transceiver for 1000BASE-LX, Single-mode fiber module DEM-311GT: SFP Transceiver for 1000BASE-SX, Multi-mode...

  • Page 160: Glossary

    100BASE-TX – 100Mbps Ethernet implementation over Category 5 and Type 1 twisted pair cabling. 10BASE-T – The IEEE 802.3 specification for Ethernet over Unshielded Twisted Pair (UTP) cabling. aging – The automatic removal of dynamic entries from the Switch Database which have timed-out and are no longer valid.
  • Page 161 RPS – Redundant Power System. A device that provides a backup source of power when connected to the Switch. server farm – A cluster of servers in a centralized location serving a large user population.
  • Page 162 Switch – A device that filters, forwards and floods packets based on the packet’s destination address. The Switch learns the addresses associated with each Switch port and builds tables based on this information to be used for the Switching decision.

  • Page 163: Limited Warranty

    D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or of an identical make, model or part; D-Link may in its discretion may replace the defective Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 164 The packaged product shall be insured and shipped to Authorized D-Link Service Office with all shipping costs prepaid. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package.

  • Page 165: Fcc Warning

    - Trademarks Copyright 2005 D-Link Corporation. Contents subject to change without prior notice. D-Link is a registered trademark of D-Link Corporation/ D-Link Systems Inc. All other trademarks belong to their respective proprietors. - Copyright statement...
  • Page 166 Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 167 D-Link; and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product. While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized D-Link Service Office.
  • Page 168 Product Registration Register online your D-Link product at http://support.dlink.com/register/ Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights.

  • Page 169: General Terms

    Limited Product Warranty Period The Limited Product Warranty Period starts on the date of purchase from D-LINK. Your dated sales or delivery receipt, showing the date of purchase of the product, is your proof of the purchase date. You may be required to provide proof of purchase as a condition of receiving warranty service.

  • Page 170: Product Type

    The replacement part or product takes on the remaining limited warranty status of the removed part or product. The replacement product need not be new or of an identical make, model or part; D-LINK may in its discretion replace the defective product (or any part thereof) with any reconditioned equivalent (or superior) product in all material respects to the defective product.
  • Page 171 Produkt entsprechend dem Benutzerhandbuch und den weiteren Dokumentationen, die der Benutzer beim Kauf (oder später) erhalten hat, genutzt und gewartet wird. D-LINK garantiert nicht, dass die Produkte störungs- oder fehlerfrei arbeiteten oder dass alle Mängel, Fehler, Defekte oder Kompatibilitätsstörungen beseitigt werden können. Diese Garantie gilt nicht für Probleme wegen: (a) unerlaubter Veränderung oder Hinzufügung, (b) Fahrlässigkeit, Missbrauch oder Zweckentfremdung, einschließlich des Gebrauchs des...
  • Page 172 Ersatzteile (z.B. externe Netzteile, Lüfter) Die oben aufgeführten Garantielaufzeiten gelten für alle D-LINK-Produkte, die in europäischen Staaten ab dem 1. Januar 2004 von D- LINK oder einem autorisierten Fachhändler oder Distributor verkauft werden. Alle vor dem 1. Januar 2004 von D-LINK oder einem autorisierten Vertragshändler oder Distributor verkauften Produkte haben eine Gewährleistung von 5 Jahren;...
  • Page 173 ; ou (f) du feu, de l’eau, d’une catastrophe naturelle ou autre. La présente garantie ne s’applique pas non plus à un produit dont le numéro de série D-LINK aurait été retiré ou altéré de quelque manière que ce soit.
  • Page 174 Exécution de la Garantie Produit Limitée En cas de défaut ou d’erreur d’un produit, l’unique obligation de D-LINK se limite à la réparation ou au remplacement gratuit du produit défectueux, au bénéfice de l’acheteur initial, sous réserve que le produit soit rapporté à un Centre de Service Agréé D-LINK pendant la période de garantie.
  • Page 175 Período de la garantía limitada del producto El período de la garantía limitada del producto se inicia en la fecha en que se realizó la compra a D-LINK. Para el comprador, el comprobante de la fecha de la compra es el recibo de la venta o de la entrega, en el que figura la fecha de la compra del producto. Puede ser necesario tener que presentar el comprobante de la compra a fin de que se preste el servicio de garantía.
  • Page 176 1 de enero del 2004. Todos los productos comprados en países europeos a D-LINK o a uno de sus proveedores o distribuidores autorizados antes del 1 de enero del 2004 cuentan con 5 años de garantía, excepto las fuentes de alimentación, los ventiladores y los accesorios, que cuentan con 2 años de garantía.
  • Page 177 (c) movimentazione impropria; (d) guasto di prodotti o servizi non forniti da D-LINK o non soggetti a una garanzia successiva di D-LINK o a un accordo di manutenzione;...
  • Page 178 Pezzi di ricambio (es. adattatori esterni di potenza, alimentatori esterni, ventole) Il periodo di garanzia sopra specificato relativamente a tutti i prodotti D-LINK venduti nei Paesi europei da D-LINK o da qualsiasi suo rivenditore o distributore autorizzato decorre dal 1° gennaio 2004. Tutti i prodotti venduti nei Paesi europei da D-LINK o da uno qualsiasi dei suoi rivenditori o distributori autorizzati prima del 1°...

  • Page 179: Technical Support

    Technical Support You can find software updates and user documentation on the Tech Support for customers within Australia: D-Link Technical Support over the Telephone: Monday to Friday 8:00am to 8:00pm EST Saturday 9:00am to 1:00pm EST D-Link Technical Support over the Internet: http://www.dlink.com.au...
  • Page 180 You can find software updates and user documentation on the D-Link website. Tech Support for customers within South Eastern Asia and Korea: D-Link South Eastern Asia and Korea Technical Support over the Telephone: +65-6895-5355 Monday to Friday 9:00am to 12:30pm, 2:00pm-6:00pm...
  • Page 181 Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within India D-Link Technical Support over the Telephone: +91-22-26526741 +91-22-26526696 –ext 161 to 167 Monday to Friday 9:30AM to 7:00PM D-Link Technical Support over the Internet: http://ww.dlink.co.in...
  • Page 182 Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers for the duration of the warranty period on this product. Customers can contact D-Link technical support through our web site or by phone.
  • Page 183 Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within the U.A.E & North Africa: D-Link Technical Support over the Telephone: Sunday to Wednesday 9:00am to 6:00pm GMT+4 Thursday 9:00am to 1:00pm GMT+4 D-Link Middle East &...
  • Page 184 You can find software updates and user documentation on the D-Link website. Tech Support for customers within South Africa and Sub Sahara Region: D-Link South Africa and Sub Sahara Technical Support over the Telephone: +27-12-665-2165 08600 DLINK ( For South Africa only )
  • Page 185 Technical Support You can find updates and user documentation on the D-Link website Tech Support for Latin America customers: D-Link Technical Support over the followings Telephones: Argentina: 0800-666 1442 Chile: 800-214 422 Colombia: 01800-700 1588 Ecuador: 1800-777 711 El Salvador: 800-6137...
  • Page 186 Обновления программного обеспечения и документация доступны на Интернет-сайте D-Link. D-Link предоставляет бесплатную поддержку для клиентов в течение гарантийного срока. Клиенты могут обратиться в группу технической поддержки D-Link по телефону или через Интернет. Техническая поддержка D-Link: (095) 744-00-99 Техническая поддержка через Интернет http://www.dlink.ru...
  • Page 187 El servicio de soporte técnico tiene presencia en numerosos países de la Región Latino América, y presta asistencia gratuita a todos los clientes de D-Link, en forma telefónica e internet, a través de la casilla soporte@dlinkla.com Soporte Técnico Help Desk Argentina: Teléfono: 0800-6661442 Lunes a Viernes 09:00 am a 22:00 pm...
  • Page 188 Você pode encontrar atualizações de software e documentação de usuário no site da D-Link Brasil www.dlinkbrasil.com.br. A D-Link fornece suporte técnico gratuito para clientes no Brasil durante o período de vigência da garantia deste produto. Suporte Técnico para clientes no Brasil: Telefone São Paulo (11) 2185-9301...
  • Page 189 友冠技術支援 台灣地區用戶可以透過我們的網站，電子郵件或電話與 友冠資訊技術支援人員聯絡。 週一到週五，上午8:30 a.m. 到 7:00 p.m Web: http://www.dlinktw.com.tw/ FAQ: http://www.dlinktw.com.tw/support.asp Email: dssqa_service@dlinktw.com.tw Phone: 0800-002-615 如果您是台灣地區以外的用戶，請參考使用手冊 中記載的D-Link 全球各地分公司的聯絡資訊 產品維修與保固相關資訊，請參考友冠資訊網頁說明： http://www.dlinktw.com.tw/suppQuick.asp 支援服務時間從 取得支援服務。...
  • Page 190 Technical Support You can find software updates and user documentation on the D-Link websites. D-Link provides free technical support for customers within Canada, the United Kingdom, and Ireland. Customers can contact D-Link technical support through our websites, or by phone.
  • Page 191 Technische Unterstützung Aktualisierte Versionen von Software und Benutzerhandbuch finden Sie auf der Website von D-Link. D-Link bietet kostenfreie technische Unterstützung für Kunden innerhalb Deutschlands, Österreichs, der Schweiz und Unsere Kunden können technische Unterstützung über unsere Website, per E-Mail oder telefonisch anfordern.

  • Page 192: Assistance Technique

    Assistance technique Vous trouverez la documentation et les logiciels les plus récents sur le site web D-Link. Le service technique de D-Link est gratuit pour les clients Etats-Unis durant la période de garantie. Ceux-ci peuvent contacter le service technique de D-Link par notre site internet ou par téléphone.
  • Page 193 D-Link . D-Link ofrece asistencia técnica gratuita para clientes dentro de España durante el periodo de garantía del producto. Los clientes españoles pueden ponerse en contacto con la asistencia técnica de D-Link a través de nuestro sitio web o por teléfono. Asistencia Técnica de D-Link por teléfono:...
  • Page 194 Supporto tecnico Gli ultimi aggiornamenti e la documentazione sono disponibili sul sito D-Link. Supporto tecnico per i clienti residenti in Italia D-Link Mediterraneo S.r.L. Via N. Bonnet 6/B 20154 Milano Supporto Tecnico dal lunedì al venerdì dalle ore 9.00 alle ore 19.00 con orario continuato...
  • Page 195 Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within Benelux for the duration of the warranty period on this product. Benelux customers can contact D-Link technical support through our website,...

  • Page 196: Pomoc Techniczna

    Pomoc techniczna Najnowsze wersje oprogramowania i dokumentacji użytkownika można znaleźć w serwisie internetowym firmy D-Link. D-Link zapewnia bezpłatną pomoc techniczną klientom w Polsce w okresie gwarancyjnym produktu. Klienci z Polski mogą się kontaktować z działem pomocy technicznej firmy D-Link za pośrednictwem Internetu lub telefonicznie.
  • Page 197 Technická podpora Aktualizované verze software a uživatelských příruček najdete na webové stránce firmy D-Link. D-Link poskytuje svým zákazníkům bezplatnou technickou podporu Zákazníci mohou kontaktovat oddělení technické podpory přes webové stránky, mailem nebo telefonicky Web: http://www.dlink.de E-Mail: support@dlink.de Telefon: +49 (1805)-2787 Telefonická...
  • Page 198 Technikai Támogatás Meghajtó programokat és frissítéseket a D-Link Magyarország weblapjáról tölthet le. Telefonon technikai segítséget munkanapokon hétfőtől- csütörtökig 9.00 – 16.00 óráig és pénteken 9.00 – 14.00 óráig kérhet a (1) 461-3001 telefonszámon vagy a support@dlink.hu emailcímen. Magyarországi technikai támogatás : D-Link Magyarország...
  • Page 199 Teknisk Support Du kan finne programvare oppdateringer og bruker dokumentasjon på D-Links web sider. D-Link tilbyr sine kunder gratis teknisk support under produktets garantitid. Kunder kan kontakte D-Links teknisk support via våre hjemmesider, eller på tlf. Teknisk Support: D-Link Teknisk telefon Support:...
  • Page 200 Teknisk Support Du finder software opdateringer og bruger- dokumentation på D-Link’s hjemmeside. D-Link tilbyder gratis teknisk support til kunder i Danmark i hele produktets garantiperiode. Danske kunder kan kontakte D-Link’s tekniske support via vores hjemmeside eller telefonisk. D-Link teknisk support over telefonen: Tlf.
  • Page 201 Teknistä tukea asiakkaille Suomessa: D-Link tarjoaa teknistä tukea asiakkailleen. Tuotteen takuun voimassaoloajan. Tekninen tuki palvelee seuraavasti: Arkisin klo. 9 - 21 numerosta 0800-114 677 Internetin kautta Ajurit ja lisätietoja tuotteista. http://www.dlink.fi Sähköpostin kautta voit myös tehdä kyselyitä. support@dlink.fi...
  • Page 202 Teknisk Support På vår hemsida kan du hitta mer information om mjukvaru uppdateringar och annan användarinformation. D-Link tillhandahåller teknisk support till kunder i Sverige under hela garantitiden för denna produkt. Teknisk Support för kunder i Sverige: D-Link Teknisk Support via telefon: 0770-33 00 35 Vardagar 08.00-20.00...
  • Page 203 技术支持 办公地址：北京市朝阳区建国路 71 号惠通时代广场 C1 座 202 室 邮编: 100025 技术支持中心电话：8008868192/(028)85176977 技术支持中心传真：(028)85176948 维修中心地址：北京市海淀区中关村南大街 9 号理工大厦 1107 室 邮编:100081 维修中心电话：(010)68477035/68477036/68477037 维修中心传真：(010)68477036 网址：http://www.dlink.com.cn 办公时间：周一到周五，早09:00到晚18:00...
  • Page 204 Technical Support You can find software updates and user documentation on the D- D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.

  • Page 205: International Offices

    Australia 1 Giffnock Avenue, North Ryde, NSW 2113 Australia TEL: 61-2-8899-1800 FAX: 61-2-8899-1868 URL: www.dlink.com.au India D-Link House, Kurla Bandra Complex Road, Off CST Road, Santacruz (East), Mumbai - 400098. India TEL: 91-022-26526696/56902210 FAX: 91-022-26528914 URL: www.dlink.co.in Middle East (Dubai) P.O.Box: 500376...

  • Page 206: Registration Card

    8. What category best describes your company? Aerospace Engineering Education Retail/Chainstore/Wholesale System house/company Other________________________________ 9. Would you recommend your D-Link product to a friend? Don't know yet 10.Your comments on this product? ________________________ ____________________________ Registration Card * Product installed in type of computer (e.g., Compaq 486)

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