Kesla 2014 User Manual page 12

GENERAL INFORMATION
In order for the warranty to be valid the bill of delivery for loaders/trailers and the initial
registration documents for harvester heads must be returned to Kesla Oyj. Furthermore
the warranty requires first service to be carried out on cranes within 30 days of initial ac-
tive use.
5. Reimbursement applications for repair work must be filled out by the buyer or the author-
ized service repair workshop and returned to Kesla Oyj within 30 days from the date of
damage. Damaged parts should be marked with both the customer's and machinery's in-
formation and may be requested to be returned to Kesla Oyj for inspection. Kesla Oyj will
bear the cost of normal shipping charges for the returned parts if the matter has been
agreed on in advance with Keslas warranty handling personnel. The warranty period for
the exchanged part is valid to the end of the original warranty of the machine.
6. In case the warranty demand concerns a faulty part that has been taken apart from a
Kesla product, it can be replaced with a similar functioning part free of charge by Kesla
Oyj spare parts warehouse, at an authorized service workshop or by Kesla Oyj authorized
service repairmen. The warranty covers defects arising in raw material, structure or manu-
facturing. The defected part will be replaced with a new or reconditioned part from Kesla
Oyj.
7. The warranty does not cover parts which normally wear out and need to be regularly re-
placed such as filters, oil, hoses, gaskets, belts, skid bearings and glide pads or any simi-
lar.
8. The warranty does not cover faults resulting from:
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Non-compliance with proper use and/or safety issues as mentioned in the product
manual
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Improper or non-sufficient installment or service
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Normal wear and tear
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Accidents
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Overloading
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Impurities in oil or in hydraulic system
9. The customer bears financial responsibility for costs arising from fulfilling warranty re-
quirements such as travel and accommodation costs for repair personnel, fees for trans-
porting equipment or components, overtime or other similar costs.
10. If machinery breaks down, Kesla Oyj bears no responsibility for damages caused by ma-
chinery to property or persons. Furthermore, Kesla Oyj bears no responsibility for financial
loss occurring in down time (for example, losses arising from wages or transportation
fees).
11. Attachments or components supplied to Kesla Oyj by sub-contractors are quaranteed only
according to the warranty terms given by the supplier.
12. The warranty will be considered either patially or entirely invalidated if repair or mainte-
nance carried out by the owner/user are done improperly, if unsuitable, non-compatible or
foreign parts are installed, if modifications or changes to the product or hydraulic equip-
ment are made without the a written permission of Kesla Oyj or if hydraulic system is ad-
justed exceeding allowed tolerances or reference values.
13. In addition to the above mentioned terms there may be more detailed product-specific war-
ranty terms which are written into the user manual of each product.
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