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INTRODUCTION
BANK CARD RULES
TROUBLESHOOTING
USER MANAGEMENT
DAILY PROCESSES
TO COMPLETE
RETAIL TRANSACTION OPTIONS
eWALLET
Checklist to follow at the end of everyday
1
Leave the Speedpoint® device powered up and plugged in at night. Every evening at the same time, the
terminal will perform an automatic settlement for all transactions processed that day.
If a settlement was unsuccessful, the Speedpoint® device will try to reconnect three times after
1.1
which a 'Settlement failed' message will be printed.
In order to manually bank/settle the Speedpoint® device:
1.2
Press setting icon, top right of screen.
•
Press 'Support Options'.
•
Press 'Supervisor Log in'.
•
Insert PIN.
•
Select 'Batch upload'.
•
2
Check the end of day batch report everyday.
3
If there are any new parameters for the Speedpoint® device, these will be downloaded automatically.
If the parameter download is unsuccessful a 'Parameter download failed' message will be printed.
3.1
To manually download parameters:
3.2
Press setting icon, top right of screen.
•
Press 'Operator Options'.
•
Press 'Supervisor Log in'.
•
Insert PIN.
•
Select 'Update parameters'.
•
Check that the parameter report has been printed everyday.
4
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