Troubleshooting - Thermador T24UC925DS Use & Care Manual

Troubleshooting

Be sure to check these items first:
• Is there a power outage in the area?
• Is the household fuse blown or the circuit breaker tripped?
• Is the appliance properly connected to the electrical supply?
Many problems can be resolved without the need for a service call. See the following list as a reference of possible
solutions of simple problems.
Symptom
Appliance is not cooling.
The compressor is
constantly running or
running too much.
Food products and
beverages in the unit are
too cold.
The interior light (LED) does
not work.
There are unpleasant odors
coming from the appliance.
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Possible Cause
Appliance has been switched off.
Appliance opened frequently.
The ventilation openings have been
covered.
A large amount of product, or warm
product was placed into the appliance.
Excessively warm environment.
Door gasket is not sealing.
Temperature has been set too low.
Product placed too close to ventilation
holes.
The unit is set to Sabbath mode.
Strong smelling food is not sealed.
Potential Remedy
Check display to make sure the unit is not switched off.
If display reads "OFF",
Press and hold for 3 seconds the
ON/OFF button
Do not open the appliance unnecessarily.
Remove obstacles at the ventilation openings located at
the base of the unit and in the refrigerator interiors.
The compressor will run more than normal until the
product cools. The more that is added, the longer the
motor will run.
Avoid placing the unit in direct sunlight, or near a heat
source. If the appliance is in an unusually warm
environment, the compressor will run more.
Inspect the condition of the gasket. If damaged, cold air
can escape the cabinet and cause the compressor to run
more than normal.
Increase the temperature. See "Setting the temperature".
Make sure the unit is not in "Quick Chill" mode.
Rearrange the products, so that nothing obstructs the
interior ventilation holes.
Disengage Sabbath mode. See "Getting to know your
appliance" section
Clean the appliance. Seal strong smelling food (See
chapter "Odors").