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Gateway MT6831 Reference Manual

Gateway mt6831: reference guide
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NOTEBOOK
REFERENCEGUIDE
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Summary of Contents for Gateway MT6831

  • Page 1 NOTEBOOK REFERENCEGUIDE ®...

  • Page 3: Table Of Contents

    Accessing the online User Guide ..... . 2 Gateway contact information ......3 Gateway model and serial number .
  • Page 4 Using the EZ Pad touchpad ......28 Adjusting brightness ....... 31 Adjusting the volume .
  • Page 5 DVD drives ........86 www.gateway.com...
  • Page 6 Telephone support ....... 108 Before calling Gateway Customer Care ... . 108 Appendix A: Legal Information .

  • Page 7: Chapter 1: About This Reference

    CHAPTER1 About This Reference • About this guide • Accessing the online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information...

  • Page 8: About This Guide

    About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see the online User Guide. Accessing the online User Guide In addition to this guide, the online User Guide has been included on your hard drive.

  • Page 9: Gateway Contact Information

    Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Online Support: Tech Support Phone:...
  • Page 10 CHAPTER 1: About This Reference...

  • Page 11: Chapter 2: Checking Out Your Notebook

    Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area CHAPTER2...

  • Page 12: Front

    CHAPTER 2: Checking Out Your Notebook Front Battery charge indicator Speaker Component Icon LCD panel release latch Speakers Battery charge indicator Power indicator Microphone jack Headphone jack LCD panel release latch Headphone jack Microphone jack Power indicator Description Press to open the LCD panel. Provide audio output when headphones or amplified speakers are not plugged in.

  • Page 13: Left

    Icon Kensington™ lock slot S-Video out jack Ventilation fan CD or DVD drive www.gateway.com Ventilation fan CD or DVD drive Description Secure your notebook to an object by connecting a Kensington cable lock to this slot. Plug an S-Video device, such as a television, into this jack.

  • Page 14: Right

    CHAPTER 2: Checking Out Your Notebook Right PC Card slot IEEE 1394 port Component Icon USB ports PC Card slot IEEE 1394 port Memory card reader Ethernet jack Modem jack USB ports Modem jack Memory card reader Ethernet jack Description Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.

  • Page 15: Back

    Back Power connector Component Icon Power connector Monitor port www.gateway.com Monitor port Description Plug the AC adapter cable into this connector. Plug an analog VGA monitor or projector into this port. For more information, see the display on a projector or monitor” on page “Viewing...

  • Page 16: Bottom

    “Replacing the hard drive kit” on page Includes the Customer Care contact information. For more information, see “Gateway contact information” on page Install a memory module into this bay. For more information, see “Adding or replacing memory modules” on page Slide to release the battery.

  • Page 17: Keyboard Area

    Component Icon Keyboard Power button Touchpad Status indicators www.gateway.com Touchpad Status indicators Description Provides all the features of a full-sized, computer keyboard. For more information, see keyboard” on page Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode.
  • Page 18 CHAPTER 2: Checking Out Your Notebook...

  • Page 19: Chapter 3: Setting Up And Getting Started

    Setting Up and Getting Started • Working safely and comfortably • Connecting the AC adapter • Connecting the dial-up modem • Connecting to a broadband modem or network • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook •...

  • Page 20: Working Safely And Comfortably

    Notebook operating temperatures can become quite high, increasing the risk of burns to your legs. Instead, use a laptop desk to protect your legs. • Do not use the notebook on any soft, conforming surface, such as your lap, a blanket, carpet, or a sofa.

  • Page 21: Setting Up Your Computer Desk And Chair

    Avoiding discomfort and injury from repetitive strain • Vary your activities to avoid excessive repetition. • Take breaks to change your position, stretch your muscles, and relieve your eyes. • Find ways to break up the work day, and schedule a variety of tasks. www.gateway.com...

  • Page 22: Connecting The Ac Adapter

    Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

  • Page 23: Protecting From Power Source Problems

    AC power until the battery charge indicator turns blue. hours, contact Gateway Customer Care at the location shown on the Customer Care label. For more information, see information” on page...

  • Page 24: Connecting The Dial-Up Modem

    CHAPTER 3: Setting Up and Getting Started Connecting the dial-up modem Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

  • Page 25: Connecting To A Broadband Modem Or Network

    To connect to a cable or DSL modem or to a wired Ethernet network: Insert one end of the network cable into the network jack Insert the other end of the network cable into a cable modem, DSL modem, or Ethernet network jack. www.gateway.com on your notebook.

  • Page 26: Starting Your Notebook

    CHAPTER 3: Setting Up and Getting Started Starting your notebook Warning Do not work for long periods with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution Provide adequate space around your notebook so air vents are not obstructed.

  • Page 27: Waking Up Your Notebook

    -OR- Press F You can change the Sleep mode from the standard Sleep mode (default) to Hybrid Sleep. For more information about Sleep mode, see modes” on page www.gateway.com (Start), then click +F3. (Start). “Changing power modes” (power). The...

  • Page 28: Restarting (Rebooting) Your Notebook

    CHAPTER 3: Setting Up and Getting Started To put your notebook into hibernation: • Click then click Hibernate. The notebook saves your session and shuts down to save power. To turn off your notebook: • Click then click Shut Down. The notebook turns off. Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.

  • Page 29: Using The Status Indicators

    Wireless network Indicator Icon Wireless network (optional) Caps lock Num lock www.gateway.com (Start), click the arrow next to the lock icon, Important If your notebook does not turn off immediately, complete the Caps lock Disc drive Num lock Description LED on - Wireless IEEE 802.11 radio is turned ■...

  • Page 30: Using The Keyboard

    CHAPTER 3: Setting Up and Getting Started Indicator Icon Disc drive Hard drive Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad.

  • Page 31: Key Types

    System keys Numeric keypad Windows key Application key Arrow keys Navigation keys www.gateway.com Description Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes.

  • Page 32: System Key Combinations

    CHAPTER 3: Setting Up and Getting Started System key combinations When you press the F your notebook performs the action identified by the text or icon on the key. Press and hold To... , then press this system key... Toggle the status indicators on or off. For more information, see Turn the optional IEEE 802.11 wireless network radio on or off.
  • Page 33 Skip ahead one CD track or DVD chapter. Increase the brightness of the display. Decrease the brightness of the display. Mute the sound. Press the key combination again to restore the sound. For more information, see volume” on page www.gateway.com “Adjusting the...

  • Page 34: Using The Ez Pad Touchpad

    CHAPTER 3: Setting Up and Getting Started Press and hold To... , then press this system key... Increase volume. For more information, see volume” on page Decrease volume. For more information, see volume” on page Using the EZ Pad touchpad The EZ Pad™...
  • Page 35 “Changing the mouse or touchpad settings” in the online User Guide. To... Do this... Move the pointer on the screen. www.gateway.com Move your finger around on the touchpad. If you run out of space and need to move the pointer...
  • Page 36 CHAPTER 3: Setting Up and Getting Started To... Do this... Select an object on the screen. Start a program or open a file or folder. Access a shortcut menu or find more information about an object on the screen. Move an object on the screen.

  • Page 37: Adjusting Brightness

    Windows Mobility Center. The Windows Mobility Center window opens. Slide the Volume control to the desired volume level. “Customizing Windows” in the online user guide. www.gateway.com (Start), All Programs, Accessories For more information about the Windows Mobility Center, see (Start), All Programs, Accessories...
  • Page 38 CHAPTER 3: Setting Up and Getting Started To adjust the volume from Windows: Click slider opens. Click and drag the slider up to increase volume and down to decrease volume. To mute the volume, click click it again. To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices.

  • Page 39: Turning Your Wireless Radio On Or Off

    Turning your wireless radio on or off Your Gateway notebook may have a factory-installed wireless radio. Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication.

  • Page 40: Bluetooth Radio

    CHAPTER 3: Setting Up and Getting Started Bluetooth radio Your notebook may have a Bluetooth radio for communicating with another Bluetooth device, such as a printer, scanner, camera, MP3 player, headphone, keyboard, or mouse. To turn the Bluetooth radio on or off: •...

  • Page 41: Chapter 4: Using Drives And Accessories

    Using Drives and Accessories • Using the CD or DVD drive • Using the memory card reader • Adding and removing a PC Card • Installing a printer or other peripheral device • Viewing the display on a projector or monitor •...

  • Page 42: Using The Cd Or Dvd Drive

    You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo...
  • Page 43 If your drive has this logo... ROM/R/RW www.gateway.com This is your drive type... Multi-format double layer DVD±RW drive Use your drive for... Installing programs, playing audio CDs, playing DVDs, accessing data, recording music and data to CD-R or CD-RW discs, and...

  • Page 44: Using A Cd Or Dvd

    CHAPTER 4: Using Drives and Accessories Using a CD or DVD Important DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match. The regional code on your DVD drive is determined by your notebook’s delivery address.

  • Page 45: Using The Memory Card Reader

    To remove a memory card: Push the memory card into the notebook. The memory card pops out slightly. Pull the memory card out of the notebook. www.gateway.com icon in the taskbar to remove...

  • Page 46: Adding And Removing A Pc Card

    CHAPTER 4: Using Drives and Accessories Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping.

  • Page 47: Installing A Printer Or Other Peripheral Device

    Help For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search Help box, then press E www.gateway.com ® or i.Link NTER ®...

  • Page 48: Connecting A Usb Device

    CHAPTER 4: Using Drives and Accessories Connecting a USB device Your notebook has four USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse. Important USB devices may have special installation instructions. See your USB device’s installation guide.

  • Page 49: Viewing The Display On A Projector Or Monitor

    Click click Windows Mobility Center. The Windows Mobility Center window opens. “Customizing Windows” in the online user guide. www.gateway.com on your notebook. For the location of the VGA port on your notebook, see (Start), All Programs, Accessories For more information about the Windows Mobility Center, see “Back”...
  • Page 50 CHAPTER 4: Using Drives and Accessories Click Settings dialog box opens. Click monitor 2. Adjust properties such as Resolution or Colors if necessary. To use the external monitor or projector as a “mirror” (duplicate) of the notebook display (both displays have the same content), click to deselect the check box for Extend my Windows desktop onto this monitor.
  • Page 51 For more information about the Windows Mobility Center, see “Customizing Windows” in the online user guide. Click (Change presentation settings). The Presentation Settings dialog box opens. Adjust properties such as Turn off screen saver and Set the volume to if necessary.

  • Page 52: Viewing The Display On A Television

    CHAPTER 4: Using Drives and Accessories Viewing the display on a television The S-Video out jack on your notebook lets you view your notebook display on a television screen using a standard S-Video cable. Important The dialog boxes shown in this section are for demonstrative purposes only and may not represent the screens on your notebook.

  • Page 53: Ordering Accessories

    Ordering accessories To order accessories, visit the Accessory Store at www.gateway.com. Accessories may not be available in all localities. Automobile/airplane power adapters With an automobile/airplane power adapter, you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in-flight power receptacle.
  • Page 54 CHAPTER 4: Using Drives and Accessories USB flash drive Use a USB flash drive for storing files or transferring files to another computer.

  • Page 55: Chapter5 Managing Power

    CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Recalibrating the battery • Extending battery life • Changing notebook power settings...

  • Page 56: Monitoring The Battery Charge

    Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design...

  • Page 57: Recharging The Battery

    Replacing the battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The battery used in this device may present a fire or chemical burn hazard if mishandled.

  • Page 58: Recalibrating The Battery

    Slide the battery release latch, then slide the battery out of the notebook. Slide a recharged battery into the notebook until it snaps into place. Slide the battery lock to the locked position. Turn your notebook over. Open the LCD panel. Recalibrating the battery Important Do not interrupt the battery recalibration process.

  • Page 59: Extending Battery Life

    Important If, after completing this procedure, the battery charge indicator still does not show an accurate charge, contact Gateway Customer Care at the location shown on the Customer Care label. For more information, see information” on page...

  • Page 60: Using Alternate Power Sources

    • Use the CD or DVD drive only when necessary. This drive uses a large amount of power. • Recharge the battery often, take an extra battery, and fully recharge the batteries before traveling. For more information, see “Traveling with Your Notebook” on page Using alternate power sources To extend battery life, use alternate power sources whenever possible.

  • Page 61: Using Power Saving Modes

    • Hybrid Sleep - while your notebook is in Hybrid Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off similar to Sleep mode. The notebook also writes all current memory (RAM) information to the hard drive similar to Hibernate mode.

  • Page 62: Changing Notebook Power Settings

    Changing notebook power settings You can change the function of your notebook’s power button, Sleep system key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Mobility Center by selecting power plans and adjusting advanced power settings.

  • Page 63: Changing Advanced Settings

    LCD panel. To change advanced power management settings: Click Windows Mobility Center. The Windows Mobility Center window opens. www.gateway.com (Change power settings). The Select a power Help For more information about changing the power plan, click (Start), All Programs, Accessories...
  • Page 64 Click plan window opens. Click a setting in the left-hand column that you want to change. The top three settings are not tied to a power plan. The bottom three settings modify the currently selected power plan. management settings, click Start, then click Help and Support. Type the keyword power management in the Search Help box, then press E To turn on Hybrid Sleep mode:...

  • Page 65: Chapter 6: Traveling With Your Notebook

    Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips CHAPTER6...

  • Page 66: Packing Your Notebook

    CHAPTER 6: Traveling with Your Notebook Packing your notebook • Remove all peripheral devices and cables. Remember to pack those you will need while traveling. • Pack your notebook securely into a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food.

  • Page 67: Radio Frequency Wireless Connections

    • Take extra recordable media for transferring files between computers and backing up files. www.gateway.com For more information about turning your wireless device on or “Turning your wireless radio on or off” on page for general wireless regulatory...

  • Page 68: Security

    The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. To create a startup password: Restart your notebook. As soon as you see a startup screen, press F2.

  • Page 69: Power

    For information on conserving battery power, using alternate power sources, and monitoring the battery charges, see on page www.gateway.com Important You must enter the User Password each time you turn on NTER NTER...

  • Page 70: Additional Tips

    • Take your recovery discs in case you need to install an additional driver or software. provided software, see page For more information about installing drivers or Gateway “Recovering specific files and software” on...

  • Page 71: Chapter 7: Maintaining Your Notebook

    Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Cleaning CDs or DVDs • System recovery options CHAPTER7...

  • Page 72: Caring For Your Notebook

    CHAPTER 7: Maintaining Your Notebook Caring for your notebook To extend the life of your notebook: • Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. •...

  • Page 73: Cleaning Your Notebook

    Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. www.gateway.com...

  • Page 74: Cleaning The Notebook Screen

    Most notebook problems can be solved by following the information in www.gateway.com. Problem-solving may also involve re-installing some or all of the notebook’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. •...

  • Page 75: Recovering Specific Files And Software

    To recover specific drivers and software: Click Recovery. The Gateway Recovery Center opens. Click on the appropriate recovery option, then follow the on-screen instructions. Recovering using Microsoft System Restore Microsoft System Restore periodically takes “snapshots” of your system settings and saves them as restore points.

  • Page 76: Recovering Using The Windows Dvd

    CHAPTER 7: Maintaining Your Notebook On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box opens. Click the restore point you want, click Next, then click Finish. A message asks if you want to continue. Click Yes.

  • Page 77: Chapter 8: Upgrading Your Notebook

    Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit CHAPTER8...

  • Page 78: Preventing Static Electricity Discharge

    CHAPTER 8: Upgrading Your Notebook Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the battery before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

  • Page 79: Adding Or Replacing Memory Modules

    Adding or replacing memory modules Important Use only memory modules designed for your Gateway notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any slot.
  • Page 80 CHAPTER 8: Upgrading Your Notebook Remove the keyboard screw. Loosen the six memory bay cover screws (these screws cannot be removed). Screw The screw hole is marked with a K. Screw Screw Screw Screw Screw Screw...
  • Page 81 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not to break off the tabs located on the end of the cover opposite the thumb notch. Thumb notch If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.
  • Page 82 CHAPTER 8: Upgrading Your Notebook Pull the memory module out of the slot. Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction.

  • Page 83: Replacing The Hard Drive Kit

    To replace the hard drive kit: Create a Drivers and Applications Recovery disc using the Gateway Recovery Center. Back up any data you want to transfer to the new hard drive. For more information, see “Backing up files” in the online User Guide.
  • Page 84 CHAPTER 8: Upgrading Your Notebook Remove the two hard drive bay cover screws. Screw Screw Slide the hard drive bay cover, then remove it. The hard drive is attached to the back of the cover. If your new hard drive already includes the hard drive cover, go to -OR- If you need to move the hard drive cover from your old...
  • Page 85 Remove the screws that secure the hard drive to the hard drive cover. Screw Remove the cover from the old drive. Insert the new drive label side up onto the cover so the screw holes line up. Replace the screws that secure the cover to the drive.
  • Page 86 CHAPTER 8: Upgrading Your Notebook When the prompt “Press any key to boot from CD or DVD” appears, press any key on your keyboard and follow the on-screen instructions. As part of the process you may be prompted to insert your Drivers and Applications Recovery disc.

  • Page 87: Chapter9 Troubleshooting

    CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support...

  • Page 88: Safety Guidelines

    Safety guidelines Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. For more information about preventing damage from static electricity, “Preventing static electricity discharge”...

  • Page 89: Troubleshooting

    Make sure that your hard drive is not full. • If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

  • Page 90: Diskette Drive (External)

    Diskette drive (external) The diskette drive is not recognized • Shut down and restart your notebook. You see an “Access Denied” or “Write protect” error message • Move the write-protection tab in the upper-right corner of the diskette down (unprotected). •...
  • Page 91 LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.

  • Page 92: Dvd Drives

    DVD drives Your notebook does not recognize a disc • The disc may not be seated correctly in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place.

  • Page 93: Ethernet

    For the location of the manual eject hole, see page 38. Ethernet Ethernet troubleshooting is covered under on page www.gateway.com “Identifying drive types” on page For instructions on playing a DVD, see “Playing music and “Cleaning CDs “Using a CD or DVD” on...

  • Page 94: File Management

    File management A file was accidentally deleted • Recover the file from the Recycle Bin by following the instructions in “Deleting files and folders” in the online User Guide. Recycle Bin has been emptied, the file cannot be restored. then click Help and Support. Type the keyword System Restore in the Search Help box, then press E Hard drive You see an “Insufficient disk space”...

  • Page 95: Internet

    This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. www.gateway.com For more information about removing your hard drive, see For the location of your modem jack, see...

  • Page 96: Keyboard

    Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.

  • Page 97: Media Center

    Media Center To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. The Media Center video display looks bad on your TV...
  • Page 98 Quality of video cables—Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway recommends using high-quality video cables that can be purchased from the Gateway Accessory Store. quality. A poor cable connection can lower video quality.
  • Page 99 VGA or an S-Video display device and automatically changes the display settings for the type of display device you are using. For more information, review the FAQ topic at www.gateway.com. You want to change display settings to get better TV or DVD image quality •...

  • Page 100: Memory

    You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD • Yes, you can. The Media Center saves recorded videos in the DVR-MS format. You can burn a DVR-MS file to a DVD with DVD recording (burning) software, such as Power2Go, and with the Media Center itself.

  • Page 101: Memory Card Reader

    Also make sure that the modem dialing properties are set appropriately. then click Help and Support. Type the keyword dialing in the Search Help box, then press E www.gateway.com For the location of your network jack, see For the location of your modem jack, see Help...
  • Page 102 To check the dialing properties: Click Control Panel window opens. Click Hardware and Sound. Click the Phone and Modem Options. The Phone and Modem Options dialog box opens. Click the Dialing Rules tab. Click the location from which you are dialing, then click Edit.
  • Page 103 You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your ISP for technical support. • See if the modem works with a different communications program. The problem may be with just one program.
  • Page 104 Click Phone and Modem Options. The Phone and Modem Options dialog box opens. Click the Modems tab. Click your modem, then click Properties. The Modem Properties dialog box opens. Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics.

  • Page 105: Mouse

    For more information, see the documentation that came with your router. • Make sure that all computers on your network have the same workgroup name. www.gateway.com 107. For the location of your network jack, see NTER “Right” on page...
  • Page 106 • Make sure that all computers are using the same Subnet Mask. • If you assigned IP addresses to the computers, make sure that all computers have different IP addresses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network.

  • Page 107: Networks (Wireless)

    To check the signal strength: Click Properties. The Network and Sharing Center window opens. www.gateway.com Caution If your notebook was a member of a domain before you join a Important Note any antenna placement constraints in the access point user...
  • Page 108 Click View status for the network connection. The Wireless Network Connection Status dialog box opens. The meter shows the signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer. You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web •...

  • Page 109: Passwords

    The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems •...

  • Page 110: Pointing Device

    Pointing device “Touchpad” on page Power Your notebook is not working on AC power • Make sure that your AC power adapter is connected correctly to your notebook. “Connecting the AC adapter” on page • If your notebook is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly.

  • Page 111: Printer

    Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline: Click Control Panel window opens. www.gateway.com NTER (Start), then click Control Panel. The (Start), then click Control Panel. The...

  • Page 112: Sound

    Click Hardware and Sound. Click Printers. If the printer status is Offline, right-click the name of the printer you want to use, then click Use Printer Online to set the printer to work online. • Wait until files have been printed before sending additional files to the printer.

  • Page 113: Touchpad

    Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For more information, see the display on a television” on page www.gateway.com ““Viewing the display on a television” +F4 to activate the “Viewing...

  • Page 114: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

  • Page 115: Appendix A: Legal Information

    APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices...

  • Page 116: Important Safety Information

    To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. Your Gateway notebook is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this notebook, it is important that the safety instructions marked on the notebook and in the documentation are followed.

  • Page 117: Replacement Parts And Accessories

    • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Regulatory compliance statements Wireless guidance Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft.

  • Page 118: United States Of America

    Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
  • Page 119 FCC rules. FCC declaration of conformity Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the notebook. Caution Recycle or dispose of the used notebook properly according to federal, state and local laws.
  • Page 120 California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. Mercury Warning The lamp in this display contains mercury. Do not put in trash. Recycle or dispose as hazardous waste Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products...
  • Page 121 Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook.

  • Page 122: Japanese Modem Notice

    Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.

  • Page 123: Laser Safety Statement

    CD or DVD drive. All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products”...
  • Page 124 Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 125: Index

    Index AC adapter connecting connector international adapters accessories purchasing safety precautions acoustic handset coupler airplane power adapters application key arrow keys audio adjusting volume back button headphone jack microphone jack muting next button pause button play button stop button troubleshooting volume down button volume up button audio CD...
  • Page 126 carrying case cleaning inserting CD drive See DVD drive cellular phone memory cards Certificate of Authenticity cleaning audio CD case keyboard LCD panel notebook exterior screen clicking closing unresponsive program connecting AC adapter dial-up modem external keyboard external monitor keyboard mouse printer projector...
  • Page 127 See DVD drive DVD±RW drive See DVD drive electrostatic discharge (ESD) EmPower power adapter ergonomics Ethernet connecting jack external monitor EZ Pad touchpad See touchpad www.gateway.com faxes troubleshooting files opening transferring troubleshooting Firewire port Fn key folders opening function keys...
  • Page 128 inkjet printer installing battery devices digital camera digital video camera hard drive memory PC Card peripheral devices printer scanner Internet troubleshooting jacks See connections Kensington cable lock lock slot key combinations keyboard buttons cleaning connecting features locating troubleshooting USB port keys application arrow...
  • Page 129 NTSC/PAL jack Num Lock www.gateway.com status indicator system key numeric keypad status indicator using opening files folders LCD panel notebook programs shortcut menu...
  • Page 130 button changing modes changing schemes connector conserving battery power EmPower adapter extending battery life Hibernate mode Hybrid Sleep mode indicator international adapter management schemes Sleep mode source problems SpeedStep settings status box status indicator troubleshooting turning off notebook turning on notebook power adapters airplane automobile...
  • Page 131 Suspend S-Video (TV) out jack system identification label system keys combinations www.gateway.com locating technical support Support tips before contacting telephone acoustic handset coupler line protector line tester telephone support television...
  • Page 132 memory memory card reader modem mouse network passwords PC Cards power printer safety guidelines screen screen area screen resolution sound status indicators technical support telephone support touchpad video Web site connection speed Trusted Platform Module security turning off notebook wireless network turning on notebook wireless network...
  • Page 134 MAN OASIS REF GDE V R0 01/07...

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