Troubleshooting - Garmin Nuvi 500 Owner's Manual

Troubleshooting

Problem/Question
My nüvi never gets
satellite signals.
The suction cup will not
stay on my windshield.
My nüvi does not charge
in my vehicle.
My battery does not stay
charged for very long.
My battery gauge does not
seem accurate.
How do I clear all my user
data?
The nüvi is locked
up/frozen.
nϋvi 500 Series Owner's Manual
Solution/Answer
Take your nüvi out of parking garages and away from tall
buildings and trees. Remain stationary for several minutes.
Clean the suction cup and windshield with rubbing alcohol. Dry
with a clean, dry cloth. Mount the suction cup as described on
page 2.
Check the fuse in the vehicle power cable (see
Ensure the vehicle is turned on and is supplying power to the
power outlet.
Your nüvi can only charge between 32°F and 104°F (0°C
and 40°C). If the nüvi is placed in direct sunlight or in a hot
environment, it cannot charge.
To maximize the time between charges, turn down the backlight.
Touch Tools > Settings
To avoid draining the battery, remove the battery when your nüvi
is not in use.
Allow the unit to fully discharge, and fully charge it (without
interrupting the charge cycle).
Hold your finger on the lower‑right corner of the nüvi screen
while it is turning on. Keep your finger pressed until the message
Yes
appears. Touch
If the nüvi stops functioning, turn the nüvi off and on again. If
this does not help, press and hold
should operate normally. You can also remove the battery, and
then reinstall it.
> Display > Brightness.
to clear all user data.
for 10 seconds. The nüvi
Appendix
page 41).