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Concern
Dispenser (Ice & Water)
Ice dispenser is
jammed.
Dispenser (Ice &
water) not dispensing
water.
Water not cold
enough.
Water has an odd
taste and/or odor.
Opening/Closing Of Doors/Drawer
Door(s) will not close.
Drawers are difficult
to move.
Potential Cause
• Ice has melted and frozen
around auger due to
infrequent use, temperature
fluctuations, and/or power
outages.
• Ice cubes are jammed be-
tween ice maker and back of
ice container.
• Dispenser (Ice & water) not
dispensing water.
• As warmer tap water goes
through the filter and enters
the water supply system,
the chilled water is pushed
through to the dispenser.
Once the chilled water is
used up, it will take several
hours to bring the freshly
replaced water to a cooler
temperature.
• Water has not been dis-
pensed for an extended
period of time.
• Unit not properly connected
to cold water line.
• Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level.
It rocks on the floor when
moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Check gasket and cabinet
interface for any obstruc-
tions.
• Food is touching shelf on top
of drawer.
• Track that drawers slide on
is dirty.
Common Solution
• Remove ice container, thaw, and empty the con-
tents. Clean container, wipe dry, and replace in
proper position. When new ice is made, dispenser
should operate.
• Remove ice cubes that are jamming the dispenser.
• Remove and reinstall the water filter. Be sure to
rotate it to the right until it stops and the grip end
is vertical.
• Replace filter cartridge. Be sure to rotate it to the
right until it stops and the grip end is vertical.
• Open household water line valve. See CONCERN
column AUTOMATIC ICE MAKER.
• Add ice to cup or container before dispensing
water.
• Draw and discard 10-12 glasses of water to freshen
the supply.
• Connect unit to cold water line that supplies water
to the kitchen faucet.
• Close both doors gently.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Clean the refrigerator door gaskets and interface
with warm, soapy water to remove any grease,
dirt and grime from the surface. Wipe clean with
a dry cloth. Inspect the gasket to make sure it is
thoroughly clean.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track.
• See Care & Cleaning.
ENGLISH
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