Spektrum S155 G2 Instruction Manual page 11

the event that you may need any assistance. For
questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product
Support Inquiry, or call the toll free telephone
number referenced in the Warranty and Service
Contact Information section to speak with a
Product Support representative.
Inspection or Services – If this Product needs
to be inspected or serviced and is compliant
in the country you live and use the Product in,
please use the Horizon Online Service Request
submission process found on our website or
call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note
that original boxes may be included, but are not
designed to withstand the rigors of shipping
without additional protection. Ship via a carrier
that provides tracking and insurance for lost or
damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/
service-center_render-service-center. If you do
not have internet access, please contact Horizon
Product Support to obtain a RMA number along
with instructions for submitting your product for
service. When calling Horizon, you will be asked
to provide your complete name, street address,
email address and phone number where you can
be reached during business hours. When sending
product into Horizon, please include your RMA
number, a list of the included items, and a brief
summary of the problem. A copy of your original
sales receipt must be included for warranty
consideration. Be sure your name, address, and
RMA number are clearly written on the outside of
the shipping carton.
NOTICE: Do not ship Li-Po batteries to
Horizon. If you have any issue with a Li-Po
battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements – For Warranty
consideration, you must include your
original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions
have been met, your Product will be serviced or
replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service – Should your service
not be covered by warranty, service will be
completed and payment will be required
without notification or estimate of the
expense unless the expense exceeds 50%
of the retail purchase cost. By submitting the
item for service you are agreeing to payment of
the service without notification. Service estimates
are available upon request. You must include this
request with your item submitted for service.
Non-warranty service estimates will be billed a
minimum of ½ hour of labor. In addition you will
be billed for return freight. Horizon accepts money
orders and cashier's checks, as well as Visa,
MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for
service, you are agreeing to Horizon's Terms and
Conditions found on our website http://www.
horizonhobby.com/content/service-center_render-
service-center.
ATTENTION: Horizon service is limited
to Product compliant in the country of
use and ownership. If received, a non-
compliant Product will not be serviced.
Further, the sender will be responsible
for arranging return shipment of the
un-serviced Product, through a carrier of
the sender's choice and at the sender's
expense. Horizon will hold non-compliant
Product for a period of 60 days from
notification, after which it will be
discarded.
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