Troubleshooting - Blue Clean E12B Original Instructions Manual

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10 TROUBLESHOOTING

Problem
The appliance does not switch on
The battery does not charge
The appliance stops while working
The appliance does not suck in
material, or sucks only weakly
Appliance makes a high-pitched noise
during first few hours of use
Ash leaks from the tank during use of
the appliance
(*) If the motor stops and does not restart during operation contact the Service Centre.
We, Annovi Reverberi S.p.A, of Bomporto (Modena), Italy, declare that the following AR Blue Clean appliance(s):
Designation of appliance: Ash vacuum cleaner
Model No.:
Rated power:
is (are) compliant with the following European directives:
2014/35/UE, 2014/30/UE, 2011/65/UE, 2015/863/UE, 2012/19/UE.
and was (were) produced in compliance with the following norms or standardised documents:
EN 60335-1; EN 60335-2-2; EN 55014-1; EN 55014-2; EN 61000-3-2; EN 61000-3-3; EN 62233; EN 50581.
Name and address of the person responsible for issuing the technical file: Stefano Reverberi / AR Managing Director
Via ML King, 3 - 41122 Modena, Italy
Date: 15.05.2019
MODENA (I)
Stefano Reverberi
The validity of the warranty is in accordance with the relevant legislation in the country where the product is sold (unless otherwise stated by the producer).
The warranty covers materials, construction and conformity defects during the warranty period, during which time the manufacturer will replace defective
parts and repair the product if not excessively worn, or replace it.
The warranty does not cover components subject to normal wear and tear (filters, or accessories such as the hose, wheels, battery, charger, etc.);
The warranty does not cover defects caused by or arising from:
- improper use, misuse, negligence,
- professional use or hire, if the product was sold for domestic use,
- failure to comply with the maintenance instructions provided in this manual,
- repair by unauthorised staff or centres,
- use of non-genuine parts or accessories,
- damage caused by transport, by dirt or foreign bodies, accidents,
- storage or warehousing problems.
Proof of purchase must be submitted to obtain warranty cover.
For assistance, contact the point of sale where your appliance was purchased
95381_E12B.indb 25
Possible causes
Battery empty
Battery not correctly inserted in the appliance housing
The battery has overheated and the internal auto reset
protection has cut in
Appliance or battery faulty
Charger not correctly connected to the battery
Battery charger or battery not ready for charging.Battery
overheated.
Battery charger or battery faulty
Battery empty
The battery has overheated and the internal auto reset
protection has cut in
Accessories fouled
Filters fouled or not correctly fitted
Tank full
This is not a defect
Tank not properly closed
EC Declaration of conformity
E12B
0,11 kW
Managing Director
WARRANTY
English
Remedy
Fully charge the battery
Take out the battery and insert it correctly
Wait for the battery to cool down
Replace the battery and/or contact an authorised service centre
Take out the charger and insert it correctly
Wait for the battery to cool down
Replace the charger and battery and/or contact an authorised
service centre
Fully charge the battery
Wait for the battery to cool down
Check and clean the nozzles, extensions or hoses
Clean filters / Fit filters correctly
Empty the tank
The noise will disappear by itself after a few hours' use
Fit the cover on the tank correctly and engage the catches
25
2019/6/3 下午4:15

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