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Warranty
Defective parts will be repaired or replaced by the company or its
appointed agent. The warranty does not cover damage caused by misuse
or negligence, nor does it cover defects or damages by use of
unauthorized parts or services by an unauthorized person.
Gendron, Inc. warrants the bed frame to be free from defects in materials and
workmanship for a period of (5) years from date of purchase.
Wear items
including, but not limited to: casters, actuators, control module, handset, battery,
battery charger, power cord, cables, release cables, bearings, pins, release
knob, trapeze handle assembly and mattress are warranted to be free of defects
in material and workmanship for a period of one (1) year. If within such warranty
period any such products shall be proven to be defective, such product shall be
repaired or replaced, at the company's option. This warranty does not include
any labor or shipping charges incurred in replacement part installation or repair of
any such product. The company's sole obligation and your exclusive remedy
under this warranty shall be limited to such repair and/or replacement.
This warranty gives you specific legal rights, and you may also have other rights
that vary from state to state.
For warranty service please contact Gendron, Inc.
Return authorization is
required. Do not return products without our prior consent.
Freight Damage: The carrier who delivers merchandise to your door is
responsible for loss and damages.
Acceptance of the shipment by you is
acknowledgment that all articles delivered were in good condition and properly
packed. Therefore, all claims for loss or damage must be filed immediately with
the freight carrier. Then notify us. We will mark our records accordingly. After
settling claim, damaged merchandise will be picked up by the freight carrier and
returned. Should you need assistance with the claim, call customer service 800-
537-2521.
Return Goods: Call customer service at 800-537-2521
Do not return merchandise without prior authorization.
All correspondence
relating to this warranty must indicate model and serial number and be
addressed to:
Gendron, Inc.
520 W. Mulberry St. – Suite 100
Bryan, Ohio 43506
24327
5148PDX_5154PDX User Manual rev 0 11/14/2013
39
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