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Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50
To sync the router and the satellite:
1. Place the satellite in the same room as the Orbi Prorouter.
Use this satellite location only during the sync process.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light and your satellite provides
a Power On/Off button, press the button.
Some models provide a Power On/Off button.
4. Wait for the satellite's bar LED to light solid white or magenta.
5. Press the Sync button on the router and then within two minutes, press the Sync
button on the satellite.
6. Wait for the satellite to sync with the router.
The satellite's bar LED pulses white while it attempts to sync with the router. After
the LED bar pulses white, it lights one of the following colors for about three minutes
and then turns off:
• Blue: The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
• Amber: The Orbi router and satellite successfully synced, but the connection
between the router and satellite is only fair. Consider moving the Orbi satellite
closer to the Orbi router.
• Magenta: The Orbi router and satellite did not sync.
7. Do one of the following:
• The sync failed: If the sync failed, try to sync again by repeating Step 5 and Step
6. If the sync keeps failing, try a different location or position.
• The sync is successful: If the sync is successful, move the satellite to the location
where you want to install it and continue with Step 8.
8. At the new location, connect the satellite to a power source.
9. At the new location, resync the satellite with the router by repeating Step 5 and Step
6.
If the satellite's bar LED lights blue or amber, the satellite synced successfully. If the
satellite's bar LED lights blue, the connection is good. If the satellite's bar LED bar
lights amber, consider moving the satellite closer to the router so that you can get
a good connection instead of a fair connection.
Troubleshooting
207
User Manual
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