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Installation and Setup
Troubleshooting
Troubleshooting Network/Remote Control Errors
BBG-1300-OM (V1.0)
Factory Reset
When
Factory Reset
knob immediately invokes a reset to "out of the box" device factory reset.
Pressing knob (OK) will invoke reset. Any custom settings (such as
static IP address entry) will be lost if reset is invoked.
Reboot
When
Reboot
submenu item is selected, pressing the Navigate/Select knob
immediately invokes a reboot of the device. (Following reboot, any custom
user settings are retained.)
About
When
submenu item is selected, pressing the Navigate/Select knob
About
displays device current firmware version. Also displayed is the Cobalt Digital
corporate mail address and local area telephone number.
The table below provides network/remote control troubleshooting
information. If remote connections exhibit any of the symptoms listed in the
table, follow the troubleshooting instructions provided.
Note:
All remote control items described here use industry standard 100/1000 Mbps
Ethernet for communication between the BBG-1300-FR and remote control
systems such as DashBoard™.
Standard LAN troubleshooting techniques and practices are applicable to this
usage. The RJ-45 receptacle that provides the connection to the LAN is
equipped with an activity status indicator that can be used to determine
activity status.
BBG-1300-FR PRODUCT MANUAL
submenu item is selected, pressing the Navigate/Select
Troubleshooting
2-25
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