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Canon IMAGE FORMULA DR-3010C User Manual

Document scanner
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User Manual
Please read this manual before operating this scanner.
After you finish reading this manual, store it in a safe place for future reference.
Document Scanner
DR-3010C
DR-3010C

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  Summary of Contents for Canon IMAGE FORMULA DR-3010C

  • Page 1 Cover ♦ Please read this manual before operating this scanner. ♦ After you finish reading this manual, store it in a safe place for future reference. Document Scanner User Manual DR-3010C DR-3010C...
  • Page 2 Trademarks Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and are trademarks or registered trademarks of Microsoft Corporation in other countries.
  • Page 3: Table Of Contents

    Introduction Thank you for purchasing the Canon imageFORMULA DR-3010C. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
  • Page 4 Chapter 6 Maintenance ... 66 1. Regular Maintenance ... 66 Cleaning the Scanner... 66 Cleaning the Inside of the Scanner ... 66 Cleaning the Sensor Glass and the Rollers ... 67 2. Removing and Attaching the Rollers and Document Holding Guide ... 69 Roller Replacement Cycle...
  • Page 5: Chapter 1 Before Using The Scanner

    2. Features of the DR-3010C Document Scanner ... 8 3. Names and Functions of Parts ... 10 1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed.
  • Page 6: Ac Adapter

    Keep the area around the power cord clear of objects so that the power cord can be disconnected easily in an emergency. • Do not use an AC adapter other than the one provided with the scanner. Do not use the AC adapter provided with the scanner with other products. Model: MG1-4315 •...
  • Page 7: Handling

    OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative for further information.
  • Page 8: Disposal

    The dimensions of the scanner are as follows: 12.2" (310 mm) (W) x 9.1" (230 mm) (H) x 23.0" (583 mm) (D) (with the tray open). (The size of the scanner with the tray closed is 12.2" (310 mm) (W) x 7.8" (197 mm) (H) x 11.5" (292 mm) (D).)
  • Page 9 Compatible with Carbonless Duplicating Paper The scanner is able to scan carbonless duplicating paper. Sleep Mode The scanner is designed to save energy by entering the sleep mode when it is not scanning documents. Bar Code Detection The bar codes within documents can be detected by installing the optional bar code module.
  • Page 10: Names And Functions Of Parts

    3. Names and Functions of Parts This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner. Front View/Right-Side View Document Feeder Load the Document.
  • Page 11 Feed Selection Lever Paper Eject Stopper Paper Eject Stopper Use the paper eject stopper that corresponds to the length of the documents you want to scan. Feed Selection Lever Use this lever to change the way documents are fed. Push it up to feed documents one at a time (Page Separation mode) (see p.22).
  • Page 12: Chapter 2 Setup

    Connecting the Scanner to the Computer... 16 3. Turning the Power ON ... 18 Scanner Recognition ... 18 1. Scanner System Requirements To use the DR-3010C scanner, your computer must satisfy the following system requirements. • Operating systems: Microsoft Windows 2000 Professional SP4 or later...
  • Page 13: Installing The Software

    The scanner driver for using the DR-3010C and the tool to register/set jobs. • CapturePerfect 3.0 An ISIS compatible application developed for use with Canon document scanners. NOTE The Setup disc of the DR-3010C is configured as follows. Install the software using either Typical Installation or Custom Installation.
  • Page 14: Software Installation

    Software Installation Follow the procedure below to install the software. IMPORTANT • Install the software before connecting the scanner to the computer. • Log on to Windows as an Administrator. • Close all other applications before installing the software. Turn the power of the computer ON.
  • Page 15 When the driver installation is complete, click [Finish]. Click [Next]. Read the license agreement → click [Yes] to accept it. Confirm the installation location → click [Next]. When the CapturePerfect 3.0 installation is complete, click [Finish]. Click [Next]. DR-3010C DR-3010C...
  • Page 16: Connecting The Scanner To The Computer

    IMPORTANT Before connecting the scanner to the computer, verify that the power switch of the scanner is OFF. If the power switch is in the ON position, push the switch to set it to OFF. Verify that the power switch of the scanner is OFF ( Connect the power cord to the AC adapter.
  • Page 17 Connect the plug of the AC adapter to the power connector on the back of Use the supplied USB cable to connect the scanner to the computer. the scanner. 120 V model 220-240 V model DR-3010C DR-3010C...
  • Page 18: Turning The Power On

    Windows automatically recognizes the DR-3010C as new hardware. NOTE If you set the power switch on the back of the scanner to ‘AUTO’, the scanner is linked to be automatically turned ON/OFF in accordance with the power of the computer.
  • Page 19: Chapter 3 Basic Operation

    11 to 54 lb bond (40 to 209 g/m 0.002" to 0.01" (0.05 mm to 0.25 mm) * You can scan documents up to 39.2" (1000 mm) long by setting the scanner to the Long Document mode. (See "Setting the Long Document Mode," on p.36.)
  • Page 20 • Scanning documents before the ink is dry can cause problems with the scanner. Always make sure that the ink on a document is dry before scanning • Scanning documents that are written in pencil or similar material may make the rollers and scanning glass dirty, which can lead to smudges on the scanned image and transfer the dirt to subsequent documents.
  • Page 21: Preparing The Scanner

    2. Preparing the Scanner Prepare the document feed tray according to the paper size and type. Preparing the Trays The extension trays can be set to the size of the document you want to scan. NOTE • Documents can be scanned with the document eject tray closed.
  • Page 22: Placing Documents

    When placing documents into the feed tray, take care not to cut your hands on the edges of the paper. Place the document face down, with the top fed through the scanner first. IMPORTANT There is a load limit mark ( ) on the document guides.
  • Page 23 If the leading edge of a document is curled, it may cause a paper jam. • If feeding stops due to a system error or paper jam while the scanner is scanning, resolve the problem, make sure that the scanned image of the last page that was successfully fed has been stored, and then resume scanning the remaining document pages.
  • Page 24: Feeding In The Bypass Mode

    • When placing documents that are fastened together, such as invoices, place the fastened side of the document so that it is fed through the scanner first. • After you finish scanning, close the document eject tray to prevent damage to the scanner while it is not being used.
  • Page 25: Placing Folded Documents

    Place the card horizontally, turn it upside down and face down, with the top fed through the scanner first. CAUTION Vertically placed cards may not be output properly, and cards that get jammed may be damaged when you remove them. Make sure to place cards in the proper orientation.
  • Page 26: Scanning Methods

    • When scanning folded documents, click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Folio] from the Scanning Side drop- down list → click [OK]. (See Chapter 4, "ISIS/TWAIN Driver Settings - Scanning Side Settings," on p.43.)
  • Page 27 Select [CANON DR-3010C] → click [OK]. NOTE If [CANON DR-3010C] is not displayed in the list of scanners, reinstall the ISIS/TWAIN driver. (See Chapter 2, "Setup - 2. Installing the Software," on p. 13.) Select the default page size from the Default Page size drop-down list →...
  • Page 28: Scanning With The Job Function

    From the Windows task bar, click [Start] → [All Programs] → [Canon DR- 3010C] → [Job Registration Tool].
  • Page 29 Register the job. For information on registering jobs, see Chapter 5, "Job Registration Tool Settings," on p.56. NOTE • You can register jobs from No. 1 to No. 9. • The following jobs are registered in the Registered Jobs by default: No.1 Scan To Folder: Saves the scanned image to a specified folder in a specified format.
  • Page 30: Using The Scan Panel

    You can set the scanning conditions to enhance the text of documents with dark backgrounds or documents with a light uniform background and low-contrast text. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Advanced Text Enhancement] or [Advanced Text Enhancement II] from the Mode drop-down list →...
  • Page 31: Scanning Different Sized Documents Together

    You can set the scanning conditions to scan different sized documents together, such as LTR and LGL documents, while detecting the correct size of the document. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto-detection] from the Page Size drop-down list → click [OK].
  • Page 32: Deskewing Documents

    You can set the scanning conditions to detect slanted document pages and straighten the scanned images. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings - Correcting Image Skewing,"...
  • Page 33: Enhancing The Red Color For Black-And-White Scanning

    You can set the scanning conditions to enhance the color red when performing black-and-white scanning. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select [Red Enhance] from the Front and Back drop-down lists →...
  • Page 34: Handling Paper Jams/Double Feed Detection

    6. Handling Paper Jams/Double Feed Detection If a paper jam or double feed is detected while scanning, the following error code is displayed on the display panel of the scanner and the scanning stops. Error Code for a Error Code for a...
  • Page 35 If a paper jam occurs when [Rapid recovery system] is enabled in the [Others] tab in the Properties for Canon DR-3010C dialog box, the image data of the document is not saved and scanning stops. This allows you to continue scanning from the document that caused the paper jam after the paper jam is fixed.
  • Page 36: Other Functions

    IMPORTANT When scanning in the Long Document mode, click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto-detection] from the Page Size drop-down list → click [OK]. This allows the scanner to detect and scan documents up to 39.2" (1,000 mm) long. Note the following when using the Long Document mode: •...
  • Page 37 Click the [Maintenance] tab → click the [Long Document mode (1,000 mm)] radio button. Click [Apply] → [OK]. Turn the scanner OFF, and then ON again. DR-3010C DR-3010C...
  • Page 38: Chapter 4 Isis/Twain Driver Settings

    1. Before Using the Scanner To use the DR-3010C with an ISIS/TWAIN-compliant application, the DR-3010C must first be selected as the scanner to be used. This section describes how to select the scanner using CapturePerfect 3.0. From the Windows task bar, click [Start] → [All Programs] →...
  • Page 39: Isis/Twain Driver Properties Dialog Box

    NOTE If [CANON DR-3010C] is not displayed in the list of scanners, reinstall the ISIS/ TWAIN driver. (See Chapter 2, "Setup - 2. Installing the Software," on p. 13.) Select the default page size from the Default Page Size drop-down list →...
  • Page 40: Scan Mode Settings

    This section describes the procedure for setting the scan mode to suit your needs. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the scanning mode from the Mode drop-down list → click [OK]. NOTE •...
  • Page 41: Auto Color Detection

    Image processing Others detect whether a document is in color or black-and-white when scanning. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto Color Detection] from the Mode drop-down list → click [Setting]. −...
  • Page 42: Paper Size Settings

    Paper Size Settings This section describes the procedure for selecting the size for scanning. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the page size from the Page Size drop-down list → click [OK].
  • Page 43: Scan Resolution Settings

    Scan Resolution Settings This section describes the procedure for setting the resolution for scanning. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the resolution for scanning from the Dots per inch drop-down list →...
  • Page 44: Correcting Image Skewing

    This section describes the procedure for setting the scanner to detect slanted document pages and straighten the scanned images. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box → click [OK].
  • Page 45: Moire Reduction

    Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [High Quality Moire Reduction] from the [Moire Reduction] drop-down list → click [OK].
  • Page 46 Scan Area Dialog Box (TWAIN Driver) This dialog box appears with application programs that display the Scan button in the Properties dialog box. The Area window and Preview button are not displayed when using applications like the Job Registration Tool that display the OK button in the Properties dialog box.
  • Page 47: Brightness/Contrast Adjustment

    This section describes the procedure for adjusting the brightness and contrast for scanning. Click the [Brightness] tab in the Properties for Canon DR-3010C dialog box → adjust the [Brightness] slider and [Contrast] slider to adjust the brightness and contrast for scanning → click [OK].
  • Page 48: Gamma Curve Settings

    This section describes the procedure for adjusting the gamma level for scanning documents. Click the [Brightness] tab in the Properties for Canon DR-3010C dialog box → click [Gamma] → click [OK]. Select the [Custom] check box in the Gamma Settings dialog box →...
  • Page 49: Image Contour Adjustment

    This section describes the procedure for adjusting the contours of the scanned image. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → adjust the Edge emphasis slider to adjust the contours of the scanned image → click [OK].
  • Page 50: Text Orientation Detection

    This section describes the procedure for automatically correcting the orientation of an output image by detecting the direction of the text when scanning. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the [Text Orientation Recognition] check box → click [OK].
  • Page 51: Omitting A Specific Color

    If you select [24-bit Color] or [Auto Color Detection] from the Mode drop-down list in the [Basic] tab, you cannot specify this setting. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the color to omit from the Front and Back drop-down lists under <Color drop-out>...
  • Page 52: Rapid System Recovery

    Click the [Others] tab in the Properties for Canon DR-3010C dialog box → select the [Rapid recovery system] check box → click [OK].
  • Page 53: Feeding Options

    Feeding Options This section describes the procedure for selecting the method for feeding documents. Click the [Others] tab in the Properties for Canon DR-3010C dialog box → select the document feeding method from the Feeding Option drop-down list → click [OK].
  • Page 54: Prescan

    This section describes the procedure for checking a scanned image and adjusting the brightness and contrast accordingly. Click the [Others] tab in the Properties for Canon DR-3010C dialog box → select the [Prescan] check box → click [OK]. From the [Scan] menu, select [Scan Batch to File]. Specify the location, file name, and file format to save the image →...
  • Page 55: Registering Scanning Conditions

    This section describes the procedure for checking the version of the ISIS/TWAIN driver you are currently using. Click the [Basic] tab in the Properites for Canon DR-3010C dialog box → click [About]. Check the content of the About dialog box → click [OK] → [OK].
  • Page 56: Chapter 5 Job Registration Tool Settings

    ISIS/TWAIN driver, and is used to register jobs that can be executed by the operation panel. Use the following procedure to start the Job Registration Tool. From the Windows task bar, click [Start] → [All Programs] → [Canon DR- 3010C] → [Job Registration Tool].
  • Page 57: Job Registration Tool Settings Dialog Box

    2. Job Registration Tool Settings Dialog Box The Job Registration Tool Settings dialog box provides access to the New/ Editing and Admin dialog boxes. The New/Editing dialog box provides access to the function setting dialog boxes. Job Registration Tool Dialog Box This dialog box appears when the Job Registration Tool is started from the Windows Start menu.
  • Page 58 When the [Save as file], [Print], or [Attach to E-mail] is selected from the Function drop-down list, scanner settings are enabled, and you can press [Setting] to specify scanner settings. NOTE For more information on the scanner settings, see Chapter 4, "ISIS/TWAIN Driver Settings," on p.38. DR-3010C DR-3010C...
  • Page 59 Settings to Save Image Files [Save Image] Check Box This check box appears when [Attach to E-mail] is selected from the Function drop-down list. Select this check box to save scanned images to a folder that you specify. [Save to My Pictures folder] Check Box Saves image files to [My Pictures] in the [My Documents] folder.
  • Page 60 Select [Character Precedence] to save files by compressing the file without compressing the text to maintain the text's readability. The Compression rate setting is enabled when the scanner is set to ‘256-level Gray’ or ‘24-bit Color’. When [Black and White] or [Error Diffusion] is selected from the Mode drop-down list, the file size depends on the content of the scanned document.
  • Page 61: Setting The Launcher

    If the ISIS/TWAIN-compatible application is registered as an event, and the job is registered in [Launcher] in the [New/Editing] dialog box, you can perform scanning with an application by pressing the Start key on the scanner. The following describes how to register ISIS/TWAIN-compatible applications as events.
  • Page 62 Click [Events] tab → select [Scan Button] in [Scanner events]. Printers and Other Hardware IMPORTANT • Do not change the settings by selecting [Job Tool] in [Scanner events]. The job function may not run normally. • Do not enable [Disable device events]. The job function will not run correctly.
  • Page 63: Admin Dialog Box

    NOTE • If multiple applications are selected, the [Select Application] dialog box is displayed when the Start key of the scanner is pressed, and you can select the application to execute scanning. • Applications displayed in [Send to this application] are only the applications compatible with the Events Function.
  • Page 64 [Capacity Observed Folder] Specify a folder to monitor for available space. [Warning Size] Enter the maximum total size for all files saved to the specified folder. When saving to removable storage media such as a CD-R, specify the maximum capacity of the media. When folder monitoring ([Display Warning Dialog]) is enabled, a warning message appears when starting to scan if the total size of the files in the specified folder exceeds the specified limit.
  • Page 65: Printing Registered Jobs

    Printing Registered Jobs You can print the registered jobs list in the printing dialog box displayed by clicking [Print] in the [Admin] menu. The size of the document printed is approx. 2.1" x 3.4" (54 mm x 86 mm). NOTE As shown in the job number 3 diagram, the end of job titles with a text string that is too long are abbreviated with '...'.
  • Page 66: Chapter 6 Maintenance

    Cleaning the Scanner To clean the exterior of the scanner, dampen a cloth with water or a mild detergent, wring the cloth out thoroughly, and then wipe the dirt away. Then use a dry, soft cloth to wipe away any moisture.
  • Page 67: Cleaning The Sensor Glass And The Rollers

    Cleaning the Sensor Glass and the Rollers If scanned images contain streaks, or if the scanned documents become dirty, the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. Open the document eject tray. (See p.21.) Press the OPEN button ( ) while pulling the front unit open ( ).
  • Page 68 Remove the feed roller and retard roller. (See p.69 and p.71.) IMPORTANT Remove the feed roller and retard roller from the scanner to clean them, and make sure to reattach them to the scanner when cleaning is finished. Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out.
  • Page 69: Removing And Attaching The Rollers And Document Holding Guide

    Counter," on p. 74.) • For information about the exchange roller kit (feed roller, retard roller, and the document holding guide), contact your local authorized Canon dealer or service representative. Removing/Attaching the Feed Roller To remove or attach the feed roller, follow the procedure below.
  • Page 70 Lift up the roller fixing lever ( ), and slide it to the left ( ). Remove the feed roller by moving it to the left to detach it from its shaft, and pull it out of the slot. Attaching the Feed Roller Insert the feed roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the main unit.
  • Page 71: Removing/Attaching The Retard Roller

    Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Close the front unit by gently pushing it up on both sides until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click.
  • Page 72 Open the roller cover inside the front unit using your finger. Lift up the roller fixing lever ( ), and slide it to the right ( ). Remove the retard roller by moving it to the right to detach it from its shaft, and pull it out.
  • Page 73: Removing/Attaching The Document Holding Guide

    Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Close the front unit by gently pushing it up on both sides until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click.
  • Page 74: Resetting The Counter

    [Scanners and Cameras]. Control Panel (Category View) Control Panel (Classic View) Right-click [CANON DR-3010C USB] → click [Properties]. Click the [Maintenance] tab → [Reset]. Confirm that the counter for the selected roller is set to 0 → click [OK]. Printers and Other Hardware...
  • Page 75: Chapter 7 Troubleshooting

    For details on connecting the power cord, see "Chapter 2 Setup - Connecting the Scanner to the Computer," on p.16. × The Scanner Is Not Recognized The following are possible causes of the PC failing to recognize the scanner. Check each possible cause. Problem...
  • Page 76 Reinstall the scanner driver or application software. • When system errors result in the scanner not functioning at all, turn OFF the scanner and wait at least 10 seconds before turning it ON again. If the error continues to occur, restart the computer. •...
  • Page 77 The document has been fed at an angle (skew). Solution Use the document guide adapter to prevent document skew. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box. Symptoms Lines, smudges, or dirt appear on the scanned image.
  • Page 78 Check each possible cause. Error Code Problem This error code is displayed if the front unit of the scanner is open. Solution Close the front unit of the scanner. For more information on closing the front unit, see "6. Handling Paper Jams/Double Feed Detection,"...
  • Page 79: Uninstalling The Software

    Double-click [Add or Remove Programs]. The [Add or Remove Programs] dialog box appears. Uninstalling the ISIS/TWAIN Driver and Job Registration Tool From the Programs list, click [Canon DR-3010C Driver] (or [DR-3010C Job Tool]) → click [Remove]. NOTE If you clicked [DR-3010C Job Tool], click [Change/Remove].
  • Page 80: Uninstalling Captureperfect 3.0

    Click [Yes] in the DR-3010C Setup dialog box. NOTE To remove the Job Registration Tool, click [Yes] in the Confirm File Deletion dia- log box. Click [Finish]. NOTE When removing the Job Registration Tool, click [Yes To All] in the Remove Shared File dialog box →...
  • Page 81: Removing The Document Feed Tray

    3. Removing the Document Feed Tray The machine cannot be returned to its packaging with the document feed tray attached. To return the machine to its packaging for storage or repair, follow the procedure below to remove the document feed tray. Push the document guides to the center of the machine.
  • Page 82: Chapter 8 Appendix

    (Bypass mode) 0.002" to 0.01" (0.05 mm to 0.25 mm) *You can scan documents up to 39.2" (1000 mm) long by setting the scanner to the Long Document mode. (See "Setting the Long Document Mode," on p. 36.) Business Card Size: 1.97"...
  • Page 83: Replacement Parts

    For information on replacing the document holding guide, see "Removing/ Attaching the Document Holding Guide," on p. 73. • Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. Product specifications are subject to change without notice.
  • Page 84: External Dimensions

    External Dimensions 12.2" (310 mm) 11.5" (292 mm) (23.0" (583 mm)) (With tray open) DR-3010C DR-3010C...
  • Page 85 If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success NY 11042, U.S.A. Tel. No. (516)328-5000 RADIO INTERFERENCE REGULATIONS (For 120 V models)
  • Page 86: Index

    INDEX AC Adapter... 6 Bar code detection ... 9 Batch Separation... 53 Bypass mode ... 24 CapturePerfect 3.0 ... 13, 26 Cards, placing... 24 Cleaning Document holding guide... 68 Main body... 66 Rollers ... 67 Sensor glass ... 67 Connecting to the Computer ... 16 Counter, resetting ...
  • Page 87 Power indicator... 10 Power switch ... 10 Practical examples ... 33 Preparing the scanner... 21 Document stopper ... 21 Trays... 21 Recognizing the scanner by computer... 18 Registered job list... 57 Replacement parts... 83 Retard roller Attaching ... 72 Removing ... 71 Roller, replacing Counter, resetting ...

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