Troubleshooting Tips - GE Profile Harmony PTDN805EM Owner's Manual And Installation Instructions

Before you call for service...

Troubleshooting Tips

Save time and money! Review the chart below first and
you may not need to call for service.
Problem Possible Cause
Dryer won't Control panel is asleep
operate
Dryer is unplugged
Controls are not set properly
Fuse is blown/circuit breaker
is tripped
Electronics need to be reset
START was not pressed after
a cycle was set
Door was opened during the
dry cycle
Dryer is too cold
Clg in display Exhaust duct blocked
window
Normal Operating Sounds
The following are normal sounds you may hear:
Sound
Thumping noise when
drum rotates
Description
• If the dryer has not been used for an extended period of time, you may hear a thumping noise
from temporary flat spots on the drum support rollers. The noise will go away after use.
What To Do
• This is normal. Press POWER.
• Make sure cord is plugged securely into a working outlet.
• Make sure the cycle was set correctly, close the lid and
press START.
• Check house circuit breakers/fuses. Replace fuses or reset
breaker. NOTE: Electric dryers use two fuses or breakers.
• Unplug dryer, wait 2 minutes, plug back in and press POWER.
• Press START.
• Close the door and reset cycle, to the beginning if necessary.
Press START.
• If the dryer has been exposed to temperatures below freezing
for an extended period of time, allow it to warm up before
pressing POWER. Otherwise, the display will not come on.
• Check all of your exhaust ducting including transition ducts,
wall caps and around turns. Contact a qualified service
provider if necessary.
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