Troubleshooting; Refrigerator Operation - Whirlpool W10305235A Use & Care Manual

3. Turn the Refrigerator or Freezer Control (or Thermostat
Control, depending on the model) to OFF. See "Using the
Controls."
4. Clean the refrigerator, wipe it down, and dry thoroughly.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up. Take care not to damage the door seal
with the blocks.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
Turn off the water supply to the ice maker at least one day
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ahead of time.
Disconnect the water line from the back of the refrigerator.
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When the last load of ice drops, raise the wire shutoff arm
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to the OFF (up) position or turn the ice maker control
switch to OFF.
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Power cord unplugged? Plug into a grounded 3 prong outlet.
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Is outlet working? Plug in a lamp to see if the outlet is
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working.
Household fuse blown or circuit breaker tripped? Replace
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the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Are controls on? Make sure the refrigerator controls are on.
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See "Using the Controls."
New installation? Allow 24 hours following installation for the
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refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.

TROUBLESHOOTING

Try the solutions suggested here first before calling for assistance.

Refrigerator Operation

2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Turn the Refrigerator or Freezer Control (or Thermostat
Control, depending on the model) to OFF. See "Using the
Controls."
4. Unplug the refrigerator.
5. Empty water from the defrost pan located behind the base
grille.
6. Clean the refrigerator, wipe it down, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them
together so they don't shift and rattle during the move.
8. For models with leveling legs, adjust the rollers to raise the
front of the refrigerator so it rolls more easily. See "Refrigerator
Doors" or "Adjust the Doors."
9. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back
and refer to "Installation Instructions" for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The refrigerator may run
even longer if the room is warm, a large food load is added, doors
are opened often, or if the doors have been left open.
The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with an explanation.
Buzzing - heard when the water valve opens to fill the ice
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maker
Clicking/Snapping - valves opening or closing
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Pulsating - fans/compressor adjusting to optimize
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performance
Rattling - flow of refrigerant, water line, or from items placed
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on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during
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defrost cycle
Popping - contraction/expansion of inside walls, especially
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during initial cool-down
Water running - may be heard when ice melts during the
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defrost cycle and water runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the
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ice maker mold.
The doors will not close completely
n Door blocked open? Move food packages away from door.
n Bin or shelf in the way? Push bin or shelf back in the correct
position.
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