Cisco SPA500 Series User Manual page 3

To select from list of recent missed incoming calls
1. Press the miss softkey for list of recent missed calls.
2. Use the up/down navigation button to select the
desired phone number.
dial
3. Press the softkey to place the call.
Another way to access Call Return:
1. Dial and the system will announce the last
✱69
incoming number.
2. Press 1 to connect to that number.
Call Transfer - Attended
1. While on a call, press the
call will be placed on hold.
2. Dial the 10-digit phone number (or 4-digit extension)
and announce the call when the third party answers.
3. Press the xfer (or Transfer) softkey again and the other
two parties are connected. Your line is disconnected
from the call.
NOTE:
•
If third party does not answer, press the
then the Resume softkey (or blinking line key) to connect
with first caller. Use
✱55
voice mail.
Call Transfer - Blind
1. While on a call, press the
2. Dial the 10-digit phone number or extension to which
the call will be transferred.
3. Press the dial softkey and the other two parties are
connected while your line is disconnected from the call
(third party phone begins ringing).
Call Park and Call Unpark (if enabled)
You can "park" a call on a designated line so you or another
person in your company can pick up the call on another IP
phone.
To park a call
1. While on an active call, press the
2. Then press the park softkey, followed by # key (or press
✱68, then #). The call we be parked at the extension
currently being used.
To unpark the call on another IP phone
1. Press the right navigation button, and then the
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Cisco SPA500 Series
User Guide
xfer (or Transfer) softkey and
End Call softkey,
extension
+ to transfer direct to
bxfer (or BlindXfer) softkey.
hold softkey.
unpark
softkey (or press ✱88) on the phone on which you wish
to pick up the call.
2. Dial the extension of the phone where call was initially
parked, followed by the
Group Call Park and Call Unpark (if enabled)
You can "park" a call on a designated line so you or another
person in your company can pick up the call on another IP
phone. This feature may not be enabled on your service.
To park a call
1. While on an active call, press the
2. Then press the park softkey. The system will announce
the extension where call is parked (e.g., 101, 102, etc).
To unpark the call on another IP phone
1. Press the right navigation button, and then the
softkey (or press ✱88) on the phone on which you wish
to pick up the call.
2. Dial the 3-digit park extension (e.g., 101, 102, etc).
Do Not Disturb
To enable Do Not Disturb (DND)
1. With the handset on-hook, press the
softkey (or press ✱78).
2. The LCD display will show "Do not disturb" message
and all incoming calls will be automatically redirected to
voicemail without ringing the phone.
To clear Do Not Disturb
1. Press the –dnd (or Clr
dnd (or DND) softkey will appear and "Do not disturb"
message is turned off.
Redial
1. With the handset on-hook, press the
last number dialed is automatically redialed.
Mute
MUTE
1. Press button to turn microphone mute feature on
or off. Status will be shown on LCD display.
Three-Way Conference Call
1. While on an active call, press the
The connected party is placed on hold.
2. Dial the 10-digit phone number (or extension) of the
party you wish to connect.
3. Press the conf (or Conf
will be connected.
Cisco-SPA500-series-220126-UG
# key.
hold softkey.
unpark
dnd (or DnD)
DND) softkey (or press ✱79). The
Redial softkey. The
conf (or Conf) softkey.
) softkey again and all parties
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