HighPoint RocketStor 6661A-mSAS1 User Manual
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HighPoint RocketStor 6661A-mSAS1 User Manual

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RocketStor 6661A-mSAS1
User Manual
5/4/18
Revision 1.00
HighPoint Technologies, Inc.
1

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Summary of Contents for HighPoint RocketStor 6661A-mSAS1

  • Page 1 RocketStor 6661A-mSAS1 User Manual 5/4/18 Revision 1.00 HighPoint Technologies, Inc.
  • Page 2 Backup your important data before using HighPoint's products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint's products or manuals.

  • Page 3: Table Of Contents

    Updating the Drivers ........................14 Uninstalling the Driver ........................15 Installing the HighPoint RAID Management (WebGUI) ..............15 How to Login to the HighPoint RAID Management ................16 Remote Login ............................ 16 Formatting the RAID Volumes ......................17 Section 3: Software Setup for Mac Platforms ..................20 Driver Installation ..........................
  • Page 4 Critical Array Becomes Disabled When You Removed Faulty Disk ..........46 Online RAID Roaming ........................46 Help ..............................46 Appendix ............................... 47 Table 1: WebGUI Icon Guide ......................47 Table 2: RAID Reference Level ......................49 HighPoint Recommended List of Hard Drives .................. 49 Contacting Technical Support ......................49...

  • Page 5: Product Overview

    Product Overview The RocketStor 6661A-mSAS1 allows you to quickly add a 4x SATA ports HBA to your Thunderbolt™ 3 capable computing platform. The ultra slim, lightweight design is ideal for compact form-factor workstation and portable computers, and is fully compatible with Mac platforms. It also utilizes HighPoint's Industry-proven RAID engine and supports a wide-range of single-disk and RAID configurations including 0, 1, 5, 10 and JBOD.
  • Page 6 Operating System Support  Windows 10  macOS 10.10 or later Operating Environment  Work Temperature Range: +5˚C ~ +55˚C  Relative Humidity Range: 5% ~ 60% non-condensing  Storage Temperature: -20˚C ~ +80˚C  MTBF: 920,585 hours  Certification Approval: FCC, CE, Thunderbolt...

  • Page 7: Section 1: Hardware Installation

    Section 1: Hardware Installation Hardware Overview Panel Layout-Front View Panel Layout-Rear View...

  • Page 8: System Requirements

    PC or Mac System with Thunderbolt 3 support  Windows 10  macOS 10.10 or later Enclosure Setup 1. Connect the Power Adapter to the RocketStor 6661A-mSAS1 2. Connect the RocketStor 6661A-mSAS1 to the host system using a Thunderbolt cable...

  • Page 9: Section 2: Software Setup For Windows Platforms

    Before proceeding on to subsequent software installation, please make sure the Thunderbolt software detects the RocketStor 6661A-mSAS1 after finishing setup. 1. After connecting the RocketStor 6661A-mSAS1 to the system, a pop-up window should be displayed asking you to approve or reject the RocketStor 6661A Thunderbolt Device connection.
  • Page 10 3. Right click the Windows logo on the bottom left of the screen 4. Select Device Manager 5. Under Other Devices, RAID Controller should appear 6. Right click on RAID Controller and select Update driver 7. Select Browse my computer for driver software...
  • Page 11 8. Select Browse 9. Find the driver folder downloaded and extracted previously and select the x32 folder if using a 32 bit system or the x64 folder if using a 64 bit system. Then, select OK 10. Select Next...
  • Page 12 11. If installed properly, you should see the below appear on your screen 12. Restart your system 13. To double check that the driver installed properly, in the Storage controllers tab in Device Manager, make sure the RocketRAID 644LS SATA Controller is present...

  • Page 13: Checking Your Driver Version

    Checking Your Driver Version 1. Go to Device Manager and click on the Storage controllers tab 2. Right click on the RocketRAID 644LS SATA Controller and select Properties 3. Click the Driver tab and look at the Driver Version section to check...

  • Page 14: Updating The Drivers

    Updating the Drivers 1. Obtain the latest driver files for the RocketStor 6661A-mSAS1 from http://www.highpoint- tech.com/USA_new/series-rs6661a-msas1-download.htm 2. Go to Device Manager 3. Click on the Storage controllers tab 4. Right click on the RocketRAID 644LS SATA Controller and select Update Driver 5.

  • Page 15: Uninstalling The Driver

    4. Restart the system Installing the HighPoint RAID Management (WebGUI) The HighPoint RAID Management, otherwise known as the WebGUI, is the primary link between you and your RAID array. Using the management utilities and menus offered by the WebGUI, you would be able to access, create, and maintain your RAID arrays.

  • Page 16: How To Login To The Highpoint Raid Management

    How to Login to the HighPoint RAID Management You can reach the WebGUI log in page either by:  Double clicking on the HighPoint RAID Management icon created on your desktop  Opening your preferred web browser and typing http://localhost:7402...

  • Page 17: Formatting The Raid Volumes

    Format the volume when you have finished the following procedures 1. Set up the RocketStor 6661A-mSAS1 2. Install Driver and WebGUI software 3. Create an Array For Windows users 1.
  • Page 18 a. MBR partition table is mainly for bootable drives and has a 2 TB limit. If your PC motherboard uses legacy BIOS, you will most likely need to use MBR for bootable drives. b. GPT partition table has no capacity limit, but cannot be bootable unless your PC motherboard contains UEFI firmware 4.
  • Page 19 6. Follow the instructions on screen to create a disk name 7. Once finished, the drive will appear in your OS with the name and letter you assigned Please note your disk may initially appear offline to the operating system and you may have to bring it online 1.

  • Page 20: Section 3: Software Setup For Mac Platforms

    Section 3: Software Setup for Mac Platforms Driver Installation 1. Obtain the latest driver software for the RocketStor 6661A-mSAS1 from our website: http://www.highpoint-tech.com/USA_new/series-rs6661a-msas1-download.htm 2. Mount and enter the downloaded folder 3. Run the HighPointRR.pkg package 4. Follow the on screen installation instructions...

  • Page 21: Checking Driver Installation

    Checking Driver Installation 1. Select the Apple logo in the top left part of the screen 2. Select About this Mac 3. Select System Report 4. Select the Thunderbolt tab on the left...
  • Page 22 5. Check that RocketStor 6661A is present 6. Select the PCI tab on the left 7. Check that the RocketRAID 644LS SATA Controller is present...

  • Page 23: Installing The Highpoint Raid Management (Webgui)

    1. Download the RAID Management files from http://www.highpoint-tech.com/USA_new/series- rs6661a-msas1-download.htm 2. Mount and enter the downloaded folder 3. Run the HighPointWebGUI.pkg package 4. Follow the on screen installation instructions 5. Log into the HighPoint RAID Management by double clicking the desktop icon (see below)

  • Page 24: Formatting The Raid Volumes

    Format the volume when you have finished the following procedures 1. Set up the RocketStor 6661A-mSAS1 2. Install Driver and WebGUI software 3. Create an Array For Mac users 1.
  • Page 25 3. Select the Erase option near the top 4. Type in the name you want to use for your RAID array and select the format and scheme. Then, select Erase. 5. After the erase process is complete, select Done 6. Your RAID array is now mounted on the desktop...

  • Page 26: Section 4: Using The Highpoint Raid Management (Webgui)

    Section 4: Using the HighPoint RAID Management (WebGUI) How to Login to the WebGUI You can reach the WebGUI log in page either by:  Double clicking on the HighPoint RAID Management icon created on your desktop  Opening your preferred web browser and typing http://localhost:7402 in the address bar.

  • Page 27: Global View Tab

    Global View Tab The Global View tab provides information regarding each HighPoint product connected to your computer. It is also the first page you see when logging in. It also provides the following information  HBA Properties  Storage Properties On the top left of the page is a drop down menu that allows you to select which controller you want to manage (if you have multiple HighPoint controllers connected).

  • Page 28: Physical

    Physical The Physical ta provides more extensive information regarding the controller used and also the drives that are connected to the controller. You may also update the firmware of the controller in this tab as well. Controller Information The Controller tab displays more detailed information, such as firmware version and condition, of the controller To update the firmware, please Browse for the correct firmware file and then select Submit.

  • Page 29: Devices

    Devices Devices displays more detailed information regarding the actual physical drives that are connected to the controller The following properties are part of the Physical Devices Information  Model: model number of the physical drive  Capacity: total capacity of the physical drive ...

  • Page 30: Logical

    Logical The Logical tab is where you can edit, delete, and maintain your RAID configurations, as well as review the Physical Device information. The Logical tab has the following functions:  Create Array  Spare Pool  Logical Device  Rescan ...
  • Page 31 Array Type  JBOD: Just a Bunch of Disks  RAID 0: Striping  RAID 1: Mirroring  RAID 5: Rotating Parity bit (Single parity)  RAID 6: Rotating Parity bit (Dual parity)  RAID 10: Striping Mirrored array  RAID 50: Stripping RAID 5 array Each RAID level has its pros and cons based on the application you use it for (Note: Refer to RAID level Quick Reference.)

  • Page 32: Spare Pool

    when processing large I/O requests. Multiple physical drives working in parallel increases the throughput, meaning better performance. For smaller I/O requests (512 bytes to 4 kilobytes), it is better to have each individual disks handle their own I/O request, improving the IOPS (I/O per second), rather than having one tiny I/O request being handled by multiple disks.

  • Page 33: Logical Device

    3. Check the box for the disk you want as a spare under Available Disks. 4. Click Add Spare, and confirm by selecting OK from the pop-up window: 5. The disk has now been assigned as a spare. Click OK to confirm: 6.
  • Page 34 Normal Arrays with the Normal status are healthy and functioning properly. Arrays with the Normal status will have the following options:  Delete: deletes the selected RAID array  Unplug: powers off the selected RAID array – once powered off, the physical disks can be safely removed from the RAID controller ...
  • Page 35 Arrays in the Critical status can be accessed and utilized, but are no longer fault tolerant. A Critical array should be rebuilt as soon as possible to restore redundancy. A critical status array has all the normal status options except the following: ...

  • Page 36: Expanding An Existing Array

    Delete: delete the array Unplug: take the array offline, making it safe to remove Expanding an Existing Array Important: It is recommended that the array be Verified/Rebuilt before Expanding or Migrating. Once you start an OCE/ORLM procedure, you can stop the process, but it must be resumed until completion. To add more capacity to your current configuration follows these steps: 1.

  • Page 37: Physical Device Information

    The Logical Device Information will change the status to Expanding/Migrating. Physical Device Information  Location: which controller and port the drive is located in  Model: model number of the drive connected  Capacity: total capacity of the drive  Max Free: total capacity that is not configured Rescan Clicking rescan will force the drivers to report the array status.

  • Page 38: Setting

    When the rebuild is finished, the data may be accessible but may also be inconsistent, due to any bad sectors that were ignored during the procedure. If this option is enabled, HighPoint recommends checking the event log periodically for bad sectors warnings.

  • Page 39: Password Setting

    Enable audible alarm (default: Enabled)  When enabled, the alarm will sound when there is an error, such as a dropped disk Set Spindown Idle Disk (minutes) (default: Disabled)  When enabled, control the length of time it takes to spin down the disks Restrict to localhost access (default: Enabled) ...

  • Page 40: Email Notification

    Email Notification Setting up the event notification via SMTP Email server You can instruct the controller to send an email out to the recipients of your choosing when certain events trigger (for more information, see Event Tab). SMTP Setting To set up email alerts: 1.

  • Page 41: Add Recipient

    Add Recipient You can add multiple email addresses as receivers of a notice. 1. Type the email of the recipient in the E-mail text box 2. Type the name of the recipient in the Name text box 3. Check which type(s) of events will trigger an email using the respective Event Level check boxes. 4.

  • Page 42: Event

    Event The event view is a basic error logging tool built into the WebGUI Icon Name Definition Information Includes general administrative tasks:  Create/delete arrays  Configuring spares  Rebuilding arrays  Configuring event notifications  Configuring maintenance Warning Alerts issued by the Host Adapter: ...

  • Page 43: Storage Health Inspector (Shi)

    Storage Health Inspector (SHI) SHI outputs information collected using SMART (Self-Monitoring Analysis and Reporting Technology) Hard Drive Technology. The data provided on this tab helps you to anticipate any disk failures based on a variety of monitored hard disk properties. To enable S.M.A.R.T monitoring, go to the S.M.A.R.T section in the middle of the SHI section and select Enable and vice versa Note: Disabling SMART monitoring will disable all warnings related to SMART attributes.

  • Page 44: How To Create A New Verify Task

    To enter the Scheduler, select Schedule a Task on the SHI page The Scheduler enables you to schedule disk/array checkups to ensure disks/array are functioning optimally. How to Create a New Verify Task All arrays will appear under New Verify Task 1.

  • Page 45: Section 5: Troubleshooting

    Section 5: Troubleshooting Handling Critical Arrays When your disk status turns critical, your array as a whole is still accessible, but one or more disks are faulty (depending on your RAID level), and the array is in danger of failing. Common scenarios for critical status ...

  • Page 46: Critical Array Becomes Disabled When You Removed Faulty Disk

    Online Help redirects you to additional documentation concerning the WebGUI. Register Product takes you to the HighPoint Online Web Support Portal. On this page you can create a new customer profile where you can register your product, or post an online support ticket...

  • Page 47: Appendix

    Appendix Table 1: WebGUI Icon Guide Critical: Missing Disk A disk is missing from the array bringing it to ‘critical’ status. The array is still accessible but another disk failure could result in data loss. Verifying The array is currently running a disk integrity check. Rebuilding The array is currently rebuilding meaning you replaced a failed disk or added a new disk to a ‘critical’...
  • Page 48 Spare The device is a spare drive, it will automatically replace any failed drive part of an array. Normal The array status is normal Initializing The array is initializing, either foreground or background initialization Initialization Stopped The initialization has been stopped. Current status is uninitialized. Critical: Inconsistency Data in the array is inconsistent and needs to be rebuilt.

  • Page 49: Highpoint Recommended List Of Hard Drives

    HighPoint Recommended List of Hard Drives HighPoint maintains a list of tested hard drives suitable for RAID applications. Since not every hard drive in the market can be tested, this list is meant to be a general guideline for selecting hard drives operating in a RAID environment.

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