Eureka NER600 Manual page 16

FAQs
Fault description
- Turn over the main unit, check whether its
Machine goes in circles
- Wash HEPA and dry it before use, avoid
operating the machine in areas with water
accumulation
Loud noise
- Recommend cleaning the dust box and HEPA
regularly
- Choose a quiet suction force in the App
- Recommend authenticating with your mobile's
Slow app reactions
Delayed device - If the radar is blocked, clean up foreign matters
reactions
- Long press the return-to-charge key to enter
the network pairing mode
Device ID not found
(Observe whether the WiFi indicator begins to
flash)
- Place the main unit in the charging dock to
Failed software updating ensure whether the unit is charging
by clicking in the App - Recommend updating the software when your
home network is stable
- Recommend deleting the map when your home
Map cannot be deleted
network is stable
- Choose the map when your home network is
Map unavailable
No breakpoint resume - The breakpoint resume is a type of actions
is performed after the
machine is fully charged
- Verify whether the main unit resides in the
charging block
- Observe whether the WiFi indicator is always
Unable to upgrade
on, and verify whether the main unit is connect-
ed to Internet
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Treatment methods
wheels rotate freely, and in case of any foreign
matters, clean them up immediately
hotspot
immediately
stable
done by the main unit itself, which cannot be
intervened by human beings
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