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5G Modem Status: LED indicates the modem 5G status.
Signal Strength: Blue LED bars indicate the active modem's signal strength.
OTHER
Other LED Indicators
Troubleshooting
If the adapter takes longer than 5 minutes to connect to the Internet, you may need to log into the
local UI of the device to make configuration changes or start the troubleshooting process. You
must be physically co-located with the device in order to do this. Refer to
Connection Issues
for more information.
• Green = Modem has established an active WAN
connection
• Blinking Green = connecting
• Yellow = modem not active
• Blinking Yellow = Data connection error. Log into
NetCloud Manager to see alerts and troubleshoot issue.
• Blinking Red = modem is resetting
• No light = No 5G connection
• Green = 5G Sub-6 GHz connected
• Blinking Green = 5G Sub-6 GHz connection error. Log
into NetCloud Manager to see alerts and troubleshoot issue.
• Blue = 5G mmWave connected
• Blinking Blue = 5G mmWave connection error. Log into
NetCloud Manager to see alerts and troubleshoot issue.
• 4 Solid Bars = Strongest signal.
• 1 Blinking Bar = Weakest signal. (A blinking bar indicates
half of a bar.)
• The Cradlepoint Logo will light up white when connected
to a NetCloud Account.
How to Troubleshoot
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