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Ⅶ. WARRANTY
The P2 Oxygen Concentrator warranty covers the repair or replacement of the unit. The
warranty term is 36 months from the date of shipment. Please contact us by telephone or
email to return defective equipment under warranty and to resolve any problems. Our
trained technicians will help you with any questions or problems with your POC.
Please make sure that your returned equipment is packaged safely for transportation, if
possible, in its original packaging in order to avoid damages during shipping.
Excluded from the warranty are damages caused by improper usage. Also excluded are
replacements of batteries, disposable parts and consumables. Sieve bed, filters, batteries
are expressly excluded from the 36 months warranty, except as provided below:
Description
P2 Oxygen Concentrator
Accessories (battery, carry bag, external battery charger,
power supply, and power cord)
Sieve Bed
Disposables (nasal cannula, filters)
Further damage compensation claims of any kind, particularly owing to breach of obligations
and unpermitted handling, as well as claims on repayment of expenses paid in vain, are not
included in the warranty; the same shall apply to claims on repayments of consequential
harm caused by a defect.
Any further claims are excluded in this warranty. The aforementioned limitations do not apply
to claims on damages from harm to life, body or health or attributable, to intent or gross
negligence, or the product liability law.
This warranty does not cover damage to P2 or injury to personal property or persons
caused by accident, misuse, abuse, negligence, or failure to install in accordance with the
installation instructions, failure to operate under conditions of normal use and in accordance
with the terms of the operating manual and instructions, failure to maintain in accordance
with the applicable service manuals, or alteration, or any defects not related to materials or
workmanship of P2. This warranty does not cover damage which may occur in shipment.
This warranty does not apply to any product or individual part of a product that may have
been repaired or altered by anyone other than an authorized service center. This warranty
does not apply to any product which is not purchased as new.
Warranty
35
Period
3 years
1 year
1 year
No Warranty

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