Troubleshooting - BenQ Z2 User Manual

Troubleshooting

If you encounter problems while using the phone, or if it performs
erratically, you can consult the information in the chart below. If your
particular problem cannot be resolved using the information in the
chart, contact the dealer where you purchased the phone.
Problem
•
Poor
•
reception
•
•
Echo or noise
•
124 Troubleshooting
Possible cause
The network signal is too
weak at your
location — for example, in
a basement or near a tall
building-because wireless
transmissions can
effectively reach it.
The network is busy at
the current time
example, during
times, there may be too
much network traffic to
handle additional calls).
You are too far away from
a base station for your
network operator.
Poor network trunk quality
on the part of
network operator.
Poor local telephone line
quality.
Move to a location where the
network
current
properly received.
not
Avoid using the phone at
such times, or try again after
(for
waiting a short time.
peak
You can request a service
area map from your network
operator.
Hang up the phone and dial
again. You may be switched
your
to a better-quality network
trunk or phone line.
Solution
signal can be