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en Troubleshooting
Fault
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
64
Cause and troubleshooting
You have not pressed inicio/pausa+carga.
Press inicio/pausa+carga.
▶
Door is not closed.
Close the door.
1.
Press inicio/pausa+carga to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 50
▶
is activated.
termin.
Check whether termin.
▶
→ "Buttons", Page 26
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press inicio/pausa+carga to start the programme.
4.
is activated.
Rinse Hold
Continue the programme by selecting Spin or
▶
Drain and pressing inicio/pausa+carga.
→ "Resuming the programme when the programme
status is Rinse Hold", Page 49
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 49
▶
Water level is too high.
Start the Drain programme.
▶
Programme with active oxygen has been stopped; the
active oxygen is removed.
Wait until there is no active oxygen in the drum.
▶
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 70
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 57
▶
Rinse Hold
is activated.
is activated.
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