Intertek ZIPRO User Manual page 43

— repairs and modifications carried out by the customer themselves using non-
OEM parts;
— if the defect results from the incorrect assembly or the failure to comply with
the correct use principles specified in the user manual (e.g. if the trampoline
was placed on an incorrect surface);
— use other than household use;
— damage in transport.
9. No duplicate warranty cards will be issued.
10. Within the warranty, the customer is entitled to demand the following types of free
remedies:
— product repair;
— product replacement;
— price reduction;
— termination of the agreement and complete reimbursement of expenses
incurred.
11. If a soiled product is delivered, the service centre may refuse to accept it or may
clean it at the customer's expense and at their consent in writing.
12. If the complaint for the equipment covered by the warranty is admitted, the
equipment shall be repaired / replaced with new one or money will be reimbursed
to the customer. The cost of the product transport to the customer shall be borne
by the manufacturer's service centre.
13. If the complaint under the warranty is rejected, the customer shall receive a
detailed justification of the decision made and the equipment will be sent back to
the customer, at their expense, within up to 14 days after the decision was sent.
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