TytoCare TytoHome User Manual
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TytoCare TytoHome User Manual

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TytoHome
General Operation
User Guide
Software version 5.2
August 2021
Document Number: 760-00066 D03

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Summary of Contents for TytoCare TytoHome

  • Page 1 TytoHome General Operation User Guide Software version 5.2 August 2021 Document Number: 760-00066 D03...
  • Page 2 TytoCare Ltd., is strictly prohibited. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in, or deletion of, author attribution, trademark legend or copyright notice shall be made.

  • Page 3: Table Of Contents

    TytoHome General Operation User Guide Table of Contents General Safety Messages Product Overview Intended Use Contraindications What’s in the Box How the System works Downloading the TytoApp Downloading TytoApp Getting Help First Time Setup What do I need to start working with the Device?
  • Page 4 TytoHome General Operation User Guide Recorded Exams Completing the Visit Reviewing and Editing Exams Viewing or Deleting an Exam’s Video Adding External Exams or Data Using Connected External Devices Sharing the Recorded Visit with a Clinician Performing an Online Visit...
  • Page 5 TytoHome General Operation User Guide Appendix D. Electromagnetic Compatibility (EMC) Information © 2021 TytoCare All rights reserved. 5 of 75...
  • Page 6 The Device has been used for its indicated use and according to the operating instructions in this User Manual. All fittings, extensions, readjustments, changes, or repairs have been carried out by a TytoCare authorized representative. This product is protected by the following US patents: US 10143373, US 8953837, US 10226217 and other pending US patents.
  • Page 7 PLEASE READ THIS USER MANUAL BEFORE OPERATING THE SYSTEM. This first part of the user manual includes all the instructions which are general and common to all TytoHome Devices. The user manual continues in the followings documents, according to the specific TytoHome Device that you are using:...

  • Page 8: General Safety Messages

    TytoHome General Operation User Guide General Safety Messages General Safety Messages Warning: A warning indicates precautions to avoid the possibility of personal injury or death. If the Device packaging, the Device itself or any of its accessories are damaged or not intact - do not use the Device.
  • Page 9 Connect only authorized accessories to the Device. If the LCD screen is broken or cracked, or the image quality is poor, please contact TytoCare Support. If the LCD screen is dirty, clean the screen with a dry cloth or towel.
  • Page 10 When performing a measurement, a date and time stamp is automatically included with the recording. If you do not see the date and time of the recording, contact TytoCare Support. The Device connection screen in the TytoCare App should only be used to connect to another Device or to disconnect from an existing Device.
  • Page 11 If the Product is determined by TytoCare to be defective during the Warranty Period, TytoCare shall, at its option, repair or replace the Product free of charge to the original purchaser.  In the event TytoCare cannot repair or replace a product determined to be defective during the Warranty Period, TytoCare will refund the amount of the original purchase price upon receipt of proof of purchase. ...
  • Page 12 TytoHome General Operation User Guide General Safety Messages TytoCare is not responsible for damage arising from failure to follow instructions relating to the use of the Product. The user shall be responsible for proper maintenance and handling of the Product.
  • Page 13 REPRESENT THAT THE PRODUCT WILL MEET THE PURCHASER’S OR USER’S REQUIREMENTS. TytoCare’s sole liability under this warranty will be, at its option, to either repair or replace the defective Product or to refund or credit the purchase price to the original purchaser.  IN NO EVENT...
  • Page 14 Consult the dealer or an experienced radio/TV technician for help. TytoCare is not responsible for any radio or communication interference caused by using other than specified or recommended cables and battery or by unauthorized changes or modifications to this equipment. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
  • Page 15 TytoHome General Operation User Guide General Safety Messages Warning: Canada ISED interference statement This Device complies with ISED licence-exempt RSS standard(s). Operation is subject to two conditions: 1. This Device may not cause harmful interference. 2. This Device must accept any interference that may be received or that may cause undesired operation.

  • Page 16: Product Overview

    TytoHome General Operation User Guide Product Overview Product Overview The Tyto Device is a user-friendly electronic device that allows you to perform examinations, and to optionally transmit the sound, video or image data to a medical professional in another location.

  • Page 17: What's In The Box

    TytoHome General Operation User Guide What’s in the Box What’s in the Box 1. Tyto Device Includes an LCD touch screen, main processing unit, rechargeable battery, camera, illumination, sensors and connector which is used to mount the add-on devices (see...
  • Page 18 TytoHome General Operation User Guide What’s in the Box 6. Carrying Case Stores and keeps the entire TytoHome product, including the Tyto Device, add-ons, disposables. Note there is a designated place on the case top to be used as a mobile stand, to hold a mobile device during examination and online virtual visit.

  • Page 19: How The System Works

    TytoHome General Operation User Guide How the System works How the System works The components of the TytoCare system work together to help you communicate with clinicians: © 2021 TytoCare All rights reserved. 19 of 75...

  • Page 20: Downloading The Tytoapp

    Downloading the TytoApp Downloading TytoApp Open the Application store (App Store or Google Play) on your mobile device. Search for TytoCare and download the free App. The TytoCare App enables you to perform exams, share the recorded exams with clinicians, perform online virtual visits with live video conference with the clinician, and obtain exam results from clinicians.

  • Page 21: First Time Setup

    TytoHome General Operation User Guide First Time Setup First Time Setup What do I need to start working with the Device? A Wi-Fi network, secured by a known password, that you can connect to, or a Personal Hotspot on your mobile device.
  • Page 22 2. Turn ON the Tyto Device by pressing the button on the top edge of the Device. The screen displayed on the Device prompts you to download the TytoCare App onto your mobile device: 3. Tap I HAVE THE APP, and continue below.

  • Page 23: Pairing Procedure

    TytoHome General Operation User Guide First Time Setup Pairing Procedure Note: The pairing procedure starts automatically, upon login or after the registration process, with the following Device Pairing screen: If you see this screen, continue in the section Pairing Procedure on First-Time Use below.

  • Page 24: Pairing Procedure On First-Time Use

    TytoHome General Operation User Guide First Time Setup Pairing Procedure on First-Time Use Using Wi-Fi 1. Enter your Wi-Fi password and tap Next on the App Device Pairing screen. This creates a QR code on the mobile device screen: Enter Wi-Fi password and tap “Next”...
  • Page 25 TytoHome General Operation User Guide First Time Setup 2. Use the Device camera to read the QR code from the mobile device screen. Follow the four steps labeled A-D as shown below: a. Tap SCAN BARCODE on Device. The Device camera is activated.
  • Page 26 TytoHome General Operation User Guide First Time Setup c. When you see the success confirmation in the App , tap OK. d. You will also see the success confirmation in the Device. © 2021 TytoCare All rights reserved. 26 of 75...
  • Page 27 TytoHome General Operation User Guide First Time Setup Note: If an error occurs, make sure the Wi-Fi password is correct, and retry the pairing process. If the error persists, see Section - Frequently Asked Questions and Troubleshooting Tips. Using the Mobile Hotspot 1.
  • Page 28 TytoHome General Operation User Guide First Time Setup 2. Use the Device camera to read the QR code from the mobile device screen. Follow the four steps labeled a-d as shown below: a. Tap SCAN BARCODE on the Device. The Device camera is activated.
  • Page 29 TytoHome General Operation User Guide First Time Setup c. Open the Personal Hotspot settings in the the mobile device, and enable the hotspot. To enable the hotspot with Android devices, open the quick settings bar. d. Wait for the Device confirmation, and switch back to the TytoApp.
  • Page 30 Troubleshooting Tips. Device Pairing Indications Note: The connectivity status of the Device to the TytoCare App is indicated in the upper right corner of the Device screen as well as on the TytoApp. Device connected to the App Indications on the Device:...

  • Page 31: Using The Device Options Menu To Pair Or Shut Down The Device

    TytoHome General Operation User Guide First Time Setup Using the Device Options Menu to Pair or Shut Down the Device The Device Options menu is always available if need to: Pair the Device and the mobile device Shut down the Device...

  • Page 32: Pairing External Connected Devices

    TytoHome General Operation User Guide First Time Setup Look at the sticker located on the bottom of your Tyto Device above the charging port: "Tyto Device G2" indicates that your Device is G2. Any other sticker indicates that your Device is G1.
  • Page 33 2. Click the Pairing button on the Omron EVOLV device for 3 seconds (marked in yellow below). 3. Approve the pairing request on your mobile device. TytoCare Pulse Oximeter - Blood Oxygen Exam To set up the Pulse Oximeter for the first time: 1. Connect the micro-USB connector to the Pulse Oximeter.

  • Page 34: Shutting Down The Device

    TytoHome General Operation User Guide First Time Setup 2. Turn on your TytoCare Device and connect it to the App. Make sure you are not in the middle of an exam. 3. Turn on the TytoCare Pulse Oximeter and connect the adaptor to the TytoCare Device.
  • Page 35 TytoHome General Operation User Guide First Time Setup Note on Tyto Device Battery Saving Modes The Tyto Device features a power consumption efficiency mechanism, which switches the Tyto Device into sleep mode or shuts it down automatically when not in use, to save battery usage.

  • Page 36: Logging In

    TytoHome General Operation User Guide Logging in Logging in After you turn on the Device and the App, the following screen appears: If this is the first time you are using the system, you are requested to sign up in the system. The sign-up procedure...

  • Page 37: Signing Up

    After you tap Save, your user is created in TytoCare. You are automatically logged in to the system. You can add additional patients later, by using the Add a patient button on the bottom of the screen.

  • Page 38: Practicing Examinations With Tyto Academy

    Practicing Examinations with Tyto Academy After you have set up your Device and signed in, you should practice using your TytoCare Device so that you are ready when you actually need to perform an exam. Your Device provides a series of short and friendly tutorials that explain how to correctly perform key exams.

  • Page 39: Starting A Visit And Choosing The Patient

    TytoHome General Operation User Guide Logging in Starting a Visit and Choosing the Patient Before you start a visit, make sure the Device is turned on and paired to the TytoApp, and that it shows the pairing status icon at the top-right corner, in green. If the pairing status icon remains...

  • Page 40: Choosing The The Type Of Visit

    TytoHome General Operation User Guide Logging in Choosing the the Type of Visit The next screen on the App asks how you want to perform the visit: Exam-and-forward (offline) exam: Perform the examinations now independently, with the option to send...

  • Page 41: Starting The Visit And Selecting Exams

    TytoHome General Operation User Guide Logging in Starting the Visit and Selecting Exams After the patient is identified, and the Exam-and-forward option is selected, you can start performing the exams. The examinations are performed and managed using the Device. Tap the Device screen to choose which type of exam to perform.

  • Page 42: Performing Exams

    TytoHome General Operation User Guide Logging in Performing Exams The detailed instructions for each type of exam are described in the separate add-on User Guides. Refer to the appropriate User Guide for detailed instructions for performing the exam. Exams and Add-On User Guides...

  • Page 43: Recorded Exams

    TytoHome General Operation User Guide Logging in Recorded Exams When an exam is recorded, it is marked in purple and with a green check mark on the Device. You can redo a purple marked exam by tapping it again. The existing recorded exam is kept.

  • Page 44: Reviewing And Editing Exams

    TytoHome General Operation User Guide Logging in Reviewing and Editing Exams After you have completed an exam, the App displays a list of all exams performed during the visit: Tyto Device TytoApp You can now review the recordings in the App, and optionally delete an exam if you do not want to send it to a clinician.

  • Page 45: Viewing Or Deleting An Exam's Video

    TytoHome General Operation User Guide Logging in Viewing or Deleting an Exam’s Video To view an exam’s video, tap on the exam in To delete an exam, tap the Delete icon next to the list of exams displayed by the App:...
  • Page 46 TytoHome General Operation User Guide Logging in The following measurements (vitals) can be added: Blood Pressure - Enter the systolic and diastolic values, as displayed on the Blood Pressure monitor you have used. Blood Oxygen Saturation (SpO2) - Enter the blood oxygen saturation level, as measured by the Pulse Oximeter you have used.

  • Page 47: Using Connected External Devices

    Note: If you prefer, you can skip the connected reading and enter the results manually. Note: The reading shows the time of day in which the measurement was performed. TytoCare Pulse Oximeter - Blood Oxygen Exam 1. Select the Blood Oxygen icon from the exam menu.
  • Page 48 TytoHome General Operation User Guide Logging in Note: Use the Pulse Oximeter while seated and still. Avoid applying direct pressure to the finger. Cold fingers, long fingernails, and certain types of nail polish can interfere with the results. For very thin fingers, try using the middle finger or thumb.

  • Page 49: Sharing The Recorded Visit With A Clinician

    If the error persists, contact TytoCare Support. If you selected Send to clinician, you’ll need to choose the clinician who will review your recorded exams.

  • Page 50: Performing An Online Visit

    TytoHome General Operation User Guide Performing an Online Visit Performing an Online Visit Starting an Online Visit You can start an online visit immediately after choosing a patient, in which case the video conference will take place while you are performing the exams. You can also initiate an online visit after you have performed exams.
  • Page 51 TytoHome General Operation User Guide Performing an Online Visit their availability. If the clinician is unavailable, they are not online and cannot participate in a video conference. © 2021 TytoCare All rights reserved. 51 of 75...

  • Page 52: Describing The Symptoms

    TytoHome General Operation User Guide Performing an Online Visit Describing the Symptoms Follow the App instructions to complete the symptom checker. Receiving Confirmation and Waiting for the Clinician After you receive the confirmation message, “Waiting for clinician”, wait for the clinician to respond.

  • Page 53: Using The Phone Stand

    TytoHome General Operation User Guide Performing an Online Visit Using the Phone Stand To operate the Device during a video conference, place the mobile device on the designated location on the upper side of the carrying case. Make sure to position...

  • Page 54: Using A Connected External Medical Device

    TytoHome General Operation User Guide Performing an Online Visit Using a Connected External Medical Device When requested by the clinician, you can use an external connected device, provided with the Tyto Device, to send the clinician additional exams. Omron EVOLV - Blood Pressure Monitor and Weight (not supported on Android) Perform the blood pressure exam or the Omron weight and approve the result when prompted on the App screen.

  • Page 55: Viewing The Inbox

    TytoHome General Operation User Guide Performing an Online Visit Viewing the Inbox The Inbox screen shows the status and clinician’s notes for all of your examinations. Exam ready to be sent means that an exam was performed and was not sent to a clinician yet.

  • Page 56: Adding A Patient

    TytoHome General Operation User Guide Adding a Patient Adding a Patient Click Add a Patient to display a series of screens that lead you through the process of adding an additional patient. Follow the instructions in the App . © 2021 TytoCare All rights reserved.

  • Page 57: Viewing The User Settings

    TytoHome General Operation User Guide Viewing the User Settings Viewing the User Settings For various functionalities that are not related to the visit, tap Settings Menu © 2021 TytoCare All rights reserved. 57 of 75...

  • Page 58: System Labels And Symbols

    TytoHome General Operation User Guide System Labels and Symbols System Labels and Symbols Explanation of Symbols BF Applied part Must read User Manual before use Manufacturer Address Product Serial Number X1 X2 X3 – Prefix of SN per Product PN [X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 X11 X12 ] X4 X5 –...

  • Page 59: Technical Specifications

    TytoHome General Operation User Guide System Labels and Symbols Technical Specifications Tyto Device Dimensions 3.35 x 2.87 x 1.85 inch (85 x 73 x 47mm) Weight 0.33 lbs. (0.15kg) Display 2.4” LCD touch screen Battery Li-ion, built-in, rechargeable Typical battery life...
  • Page 60 TytoHome General Operation User Guide System Labels and Symbols Wireless Network Wireless comm. standard IEEE 802.11 N (recommended) \ G Frequency band G1: 2.4 GHz only **  | G2: 2.4 GHz and 5 GHz * Security protocols WPA, WPA2 ***...
  • Page 61 TytoHome General Operation User Guide System Labels and Symbols * To identify your model (G1 or G2), see Section - Identifying the Device Model.  ** 5GHz band is not supported for the G1 model. *** Please note: HTTP proxy server authentication – not supported WEP –...

  • Page 62: Troubleshooting

    TytoHome General Operation User Guide Troubleshooting Troubleshooting Manual Pairing Procedure Follow these steps to perform the manual pairing process. 1. Tap Menu , located at the top-left corner of the App. 2. Tap Pair Tyto Device. © 2021 TytoCare All rights reserved.
  • Page 63 TytoHome General Operation User Guide Troubleshooting 3. Follow the App instructions in Section Pairing Procedure on First-Time Use. 4. When a QR Code is displayed, scan the QR Code with the Device. 5. a. Swipe down on the short line on the top of the Device.
  • Page 64 TytoHome General Operation User Guide Troubleshooting 6. Tap CONNECT TO PHONE, and then SCAN BARCODE. 7. Use the Device camera to scan the QR code: Position the cross-hairs over the QR code displayed in the App. © 2021 TytoCare All rights reserved.
  • Page 65 TytoHome General Operation User Guide Troubleshooting 8. A success message appears. Tap OK to continue. Note: You can start online visits using only the video call, without having the Tyto Device connected and also without being connected to a Wi-Fi network by using 4G/LTE cellular connection.

  • Page 66: Appendix A. Forgot Password

    Appendix A. Forgot Password If you forgot your password, you can tap I forgot the password in the login screen of the TytoCare App. You will need to enter the email address that you used during the registration process and tap SEND.

  • Page 67: Appendix B. Wireless Network Requirements

    TytoHome General Operation User Guide Appendix B.  Wireless Network Requirements Appendix B. Wireless Network Requirements The following Wi-Fi network specifications are supported by the Tyto Device. Note: Network specifications differ between G1 and G2 models. To identify your model, Section - Identifying the Device Model.

  • Page 68: Appendix C. Frequently Asked Questions And Troubleshooting Tips

    Device is in full contact with the patient’s body. Make sure the Device is placed firmly on the patient’s body and if possible place it directly on the patient’s skin. If the problem persists, contact TytoCare Service. © 2021 TytoCare All rights reserved.
  • Page 69 The picture on the TytoApp is a fixed representation of the Device screen and is for informational purposes only. My Tyto Device is stuck. I see a TytoCare blue screen. What can I do? Force shut down of the Device by pressing down the upper physical button of the Device continuously for 10 seconds.
  • Page 70 Compliance Electromagnetic environment - guidance RF emissions CISPR 11 Group1 Class B The TytoCare Device uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment.
  • Page 71 TytoHome General Operation User Guide Appendix D.  Electromagnetic Compatibility (EMC) Information Table 2. Declaration - Electromagnetic Immunity IEC 60601 test Compliance IMMUNITY test Electromagnetic environment - guidance level level Electrostatic discharge 8 kV contact 2, 8 kV contact Floors should be wood, concrete or...
  • Page 72 TytoHome General Operation User Guide Appendix D.  Electromagnetic Compatibility (EMC) Information Table 2. Declaration - Electromagnetic Immunity (continued) IEC 60601 test Compliance IMMUNITY test Electromagnetic environment - guidance level level Portable and mobile RF communications equipment should be used no closer to...
  • Page 73 Warning: Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the TytoCare Device, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
  • Page 74 TytoHome General Operation User Guide Appendix D.  Electromagnetic Compatibility (EMC) Information Table 3. Test specifications for ENCLOSURE PORT IMMUNITY to RF wireless communications equipment Test Compliance Maximum IMMUNITY Bandᵃ⁾ Distance level frequency Serviceᵃ⁾ Modulationᵇ⁾ power (W) TEST LEVEL (MHz) (V/m)
  • Page 75 (MHz) Note : If necessary to achieve the IMMUNITY TEST LEVEL, the distance between the trans- mitting antenna and the TytoCare Device may be reduced to 1 m. The 1 m test distance is per- mitted by IEC 61000-4-3. a) For some services, only the uplink frequencies are included.

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