TytoCare TytoHome User Manual

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TytoHome

General Operation

User Guide

Document Version 3.2

December 2018

Document Number: 760-00066 B01

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Page 1 TytoHome General Operation User Guide Document Version 3.2 December 2018 Document Number: 760-00066 B01...
Page 2 TytoCare Ltd., is strictly prohibited. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in, or deletion of, author attribution, trademark legend or copyright notice shall be made.
Page 3: Table Of Contents
TytoHome General Operation User Guide Table of Contents General Safety Messages Product Overview Intended Use Contraindications What’s in the Box How the System works Download the Tyto App Downloading Tyto App Help Menu First Time Setup What do I need to start working with the Device...
Page 4 TytoHome General Operation User Guide Completing the Visit Review and Edit Exams View or delete an exam’s video Adding External Exams or Data Using Connected External Devices Sharing the Recorded Visit with a Clinician Online Visit Starting an Online Visit...
Page 5 TytoCare reserves the right to change or improve its products and accompanying technical literature without specific notice of changes or improvements. No part of this publication may be...
Page 6 PLEASE READ THIS USER MANUAL BEFORE OPERATING THE SYSTEM. This first part of the user manual includes all the instructions which are general and common to all TytoHome devices. The user manual continues in the followings documents, according to the specific TytoHome device that you are using: Tyto Otoscope –...
Page 7: General Safety Messages
Connect only authorized accessories to the device. ● If the LCD screen is broken or cracked, or the image quality is poor, please contact TytoCare ● Support. If the LCD screen is dirty, clean the screen with a dry cloth or towel.
Page 8 Use only the charging cable provided with the device. If the device does not charge, contact ● TytoCare Support. To charge the device, plug the charging cable into the USB port on your computer or a UL-certified USB wall charger Use only a secured Wi-Fi network such as WPA2 wireless encryption.
Page 9 If the Product is determined by TytoCare to be defective during the Warranty Period, TytoCare shall, at its option, repair or replace the Product free of charge to the original purchaser. In the event TytoCare cannot repair or replace a product determined to be defective during the Warranty Period, TytoCare will refund the amount of the original purchase price upon receipt of proof of purchase. ...
Page 10 REPRESENT THAT THE PRODUCT WILL MEET THE PURCHASER’S OR USER’S REQUIREMENTS. TytoCare’s sole liability under this warranty will be, at its option, to either repair or replace the defective Product or to refund or credit the purchase price to the original purchaser. IN NO...
Page 11 Consult the dealer or an experienced radio/TV technician for help. ● TytoCare is not responsible for any radio or communication interference caused by using other than specified or recommended cables and battery or by unauthorized changes or modifications to this equipment. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Page 12: Product Overview
TytoHome General Operation User Guide Product Overview Product Overview The Tyto Device is a user-friendly electronic device that allows you to perform examinations, and to optionally transmit the sound, video or image data to a medical professional in another location.
Page 14: What's In The Box
TytoHome General Operation User Guide What’s in the Box What’s in the Box 1. Tyto Device Includes an LCD touch screen, main processing unit, rechargeable battery, camera, illumination, sensors and connector which is used to mount the add-on devices (see...
Page 15 5 child disposable ear specula ● 7. Carrying Case Stores and keeps the entire TytoHome product, including Tyto device, add-ons, disposables. Note there is a designated place on the case top to be used as a mobile stand, to hold an mobile device during examination and online virtual visit 8.
Page 16: How The System Works
TytoHome General Operation User Guide How the System works How the System works The components of the TytoCare system work together to help you communicate with clinicians: © 2018 TytoCare All rights reserved. 16 of 67...
Page 17: Download The Tyto App
The TytoCare App allows you to perform exams, share the recorded exams with clinicians, perform online virtual visits with live video conference with the clinician, and obtain exam results from clinicians. After downloading and installing the TytoCare App on your device, you can run it from the Apps Menu.
Page 18: First Time Setup
TytoHome General Operation User Guide First Time Setup First Time Setup What do I need to start working with the Device A Wi-Fi network, secured by a known password, that I can connect to, or a Personal Hotspot ● on my mobile device.
Page 19 Turn ON the device by pressing the button on the top edge of the device. The screen displayed on the device will prompt you to download the TytoCare App onto your mobile device: Tap “I HAVE THE APP”, and continue below.
Page 20: Pairing Procedure
TytoHome General Operation User Guide First Time Setup Pairing Procedure Note: The pairing procedure should start automatically, upon login or after the registration process, with the following Device Pairing screen: If you see this screen, continue in Section Pairing Procedure on First-Time Use below.
Page 21: Pairing Procedure On First-Time Use
TytoHome General Operation User Guide First Time Setup Pairing Procedure on First-Time Use Using Wi-Fi Enter your Wi-Fi password and tap Next on the App Device Pairing screen. This creates a QR code on the mobile device screen: Enter Wi-Fi password and tap “Next”...
Page 22 TytoHome General Operation User Guide First Time Setup You now want to use the device camera to read the QR code from the mobile device screen. Follow the four steps labeled A-D as shown below: a. Tap SCAN BARCODE on Device. The device camera is activated.
Page 24 TytoHome General Operation User Guide First Time Setup Note: If an error occurs, make sure the Wi-Fi password is correct, and retry the pairing pro- cess. If error persists, see Section - Frequently Asked Questions and Troubleshooting Tips Using the mobile Hotspot Select Hotspot, enter your hotspot password and tap Next on the App Device Pairing screen.
Page 25 TytoHome General Operation User Guide First Time Setup You now want to use the device camera to read the QR code from the mobile device screen. Follow the four steps labeled A-D as shown below: a. Tap SCAN BARCODE on Device. The device camera is activated.
Page 26 TytoHome General Operation User Guide First Time Setup c. Open the mobile device “Personal Hotspot” settings, and enable the Hotspot. To enable the hotspot with Android devices, You can open the quick settings bar. d. Wait for the Device confirmation, and switch back to the Tyto App.
Page 27 Section - Frequently Asked Questions and Troubleshooting Tips. Device Pairing Indications Note: The connectivity status of the device to the TytoCare App is indicated in the upper right corner of the device screen as well as on the Tyto app. Device connected to the App...
Page 28: Device Options Menu
TytoHome General Operation User Guide First Time Setup Device Options Menu The Device Options menu is always available if you require these facilities: Pair the device and the mobile device ● Shut down the device ● You can access the device options menu by swiping down on the short line on the top of the device...
Page 29: Shutdown
TytoHome General Operation User Guide First Time Setup Omron EVOLV – Blood Pressure Monitor To start the pairing process, follow the instructions: Start pairing from one of the below: a. First time use dialog. b. Open Settings and choose to pair with external Omron BPM.
Page 30 TytoHome General Operation User Guide First Time Setup Power Off - When the Tyto device is in sleep mode for three minutes, without being ● re¬stored to active mode, it will automatically turn itself off to save battery. When the device is turned on again, it will revert to its previous state automatically.
Page 31: User Login
TytoHome General Operation User Guide User Login User Login After turning on the device and the App, the following screen appears: If this is the first time you are using the system, you are requested to sign up in the system. The sign-up procedure...
Page 32 MRD, SSO etc. This is needed to provide the clinician with your medical record in your health organization. After you tap Save, your user will be created in TytoCare. You will be automatically logged in to the system.
Page 33: Practicing Examinations With Tyto Academy
Practicing Examinations with Tyto Academy After you setup your device and signed in, you should practice using your TytoCare device so that you are ready when you actually need to perform an exam. Your device provides a series of short and friendly tutorials that explain how to correctly perform key exams.
Page 34: Start Visit And Choose Patient
TytoHome General Operation User Guide User Login Start Visit and Choose Patient Before you start a visit, please make sure the device is turned on and paired to the Tyto App, by having the pairing status icon, at the top-right corner, in green. In case the pairing status icon...
Page 35: Choose Type Of Visit
TytoHome General Operation User Guide User Login Choose Type of Visit The next screen on the App asks how you would like to perform the visit: Exam-and-forward (offline) exam: Perform the examinations now independently, with the option later to send the exam results to another clinician or have an online visit using the examination data you have already collected.
Page 36: Start Visit And Select Exams
TytoHome General Operation User Guide User Login Start Visit and Select Exams After the patient is identified, and the Exam-and-forward option is selected, you can start performing the exams. The examinations are performed and managed using the device. Tap on the device screen to choose which type of exam to perform.
Page 37: Exams And Add-Ons User Guides
TytoHome General Operation User Guide User Login Exams and Add-Ons User Guides Exam Add-On Reference Ears Tyto Otoscope Tyto Otoscope User Guide (#760-00048) Throat and Skin Tyto Exam Camera (built-in) Tyto Exam Camera User Guide (#760- 00049) Temperature Tyto Basal Thermometer...
Page 38: Completing The Visit
TytoHome General Operation User Guide User Login Completing the Visit When you finish the examinations and you wish to complete the visit, tap Submit on the device: The recorded exams will be sent to the Tyto App. Use the Tyto App to send the recordings to a clinician.
Page 39: View Or Delete An Exam's Video
TytoHome General Operation User Guide User Login You can now review the recordings in the App, and optionally delete an exam if you do not wish to send it to a clinician. In case you have captured skin images, you can optionally tag the body part of the relevant image –...
Page 40 TytoHome General Operation User Guide User Login The following measurements (vitals) can be added: Blood Pressure – Enter the systolic and diastolic values, as displayed on the Blood Pressure ● monitor you have used. Blood Saturation (SpO2) – Enter the blood saturation level, as measured by the Pulse ●...
Page 41: Using Connected External Devices
TytoHome General Operation User Guide User Login Using Connected External Devices When selecting an external exam of the type supported by your connected external device, you will be prompted to start the relevant exam. Omron EVOLV – Blood Pressure Monitor Select the Blood Pressure exam.
Page 42: Sharing The Recorded Visit With A Clinician
If this error persists, please contact TytoCare Support. Note: TytoCare doesn't verify the reliability of the External Exams or Data. Sharing the Recorded Visit with a Clinician Click Finish Exam.
Page 44: Online Visit
TytoHome General Operation User Guide Online Visit Online Visit Starting an Online Visit An online visit can be started immediately after choosing a patient, in which case the video conference will take place while you are performing the exams. You can also initiate an online visit after you have performed exams.
Page 45: Describe The Symptoms
TytoHome General Operation User Guide Describe the Symptoms Follow the app's instructions to complete the symptoms checker. Receive Confirmation and Wait for Clinician After you receive the confirmation message, “Waiting for clinician”, please wait for the clinician to respond. This may take some time depending on clinician availability.
Page 46: Using The Phone Stand
TytoHome General Operation User Guide Using the Phone Stand To operate the device during a video conference, place the mobile device on the designated location on the upper side of the carrying case. Make sure you position themobile device camera so the clinician can see where you are placing the device on your body.
Page 47: Clinician Begins Exam
TytoHome General Operation User Guide Clinician Begins Exam Once the clinician selects the relevant exams, these will automatically appear on your device and Tyto App screens. See the example below, of a heart exam performed during an online visit with a clinician.
Page 48: Completing The Online Visit
TytoHome General Operation User Guide Completing the Online Visit After the visit is completed by the clinician, you will receive a summary notes of the visit automatically, which will be available through the Clinician’s notes. In addition, a notification will be sent to you when the clinician's notes are ready for your review.
Page 49: Add A Patient
TytoHome General Operation User Guide Add a Patient Add a Patient Click Add a Patient to display a series of screens that will lead you through the process of adding an additional patient, and follow the app's instructions. © 2018 TytoCare All rights reserved.
Page 50: User Settings
TytoHome General Operation User Guide User Settings User Settings For various functionalities which are not related to the visit, tap Settings Menu © 2018 TytoCare All rights reserved. 50 of 67...
Page 51: System Labels And Symbols
TytoHome General Operation User Guide System Labels and Symbols System Labels and Symbols Explanation of Symbols BF Applied part Type B Applied part Water proof in IP22 level Must read User Manual before use UDI barcode contains Serial Number and Part Number...
Page 52: Technical Specifications
TytoHome General Operation User Guide System Labels and Symbols Technical Specifications Tyto Device Dimensions 3.35 x 2.87 x 1.85 inch (85 x 73 x 47mm) Weight 0.33 lbs. (0.15kg) Display 2.4” LCD touch screen Battery Li-ion, built-in, rechargeable Typical battery life...
Page 53 TytoHome General Operation User Guide System Labels and Symbols Wireless Network Wireless comm. standard IEEE 802.11 N (recommended) \ G Frequency band 2.4 GHz only * Security protocols WPA, WPA2 ** Encryption protocols TKIP, AES Connection speed (relevant Recommended: download: 15 Mbps \ Upload: 3 Mbps...
Page 54: Troubleshooting
TytoHome General Operation User Guide Troubleshooting Troubleshooting Manual Pairing Procedure Follow these steps to perform the manual pairing process. Tap Menu , located at the top-left corner of the App. Tap Pair Tyto Device. © 2018 TytoCare All rights reserved.
Page 55 TytoHome General Operation User Guide Troubleshooting Follow the App instructions in Section Pairing Procedure on First-Time Use When QR Code is displayed. Scan QR Code with device. A. Swipe down on the short line on the top of the device.
Page 56 TytoHome General Operation User Guide Troubleshooting Tap CONNECT TO PHONE, and then SCAN BARCODE. Use the device camera to scan the QR code: Position the cross-hairs over the QR code displayed in the App © 2018 TytoCare All rights reserved.
Page 57 TytoHome General Operation User Guide Troubleshooting Success message will pop-up. Tap OK to continue. Note: Online visits, using only the video call, can also be started without having the Tyto device connected and also without connected to a Wi-Fi network by using 4G/LTE cellular con- nection.
Page 58: Appendix A. Forgot Password
Appendix A. Forgot Password If I forgot the password is tapped in the login screen of the TytoCare App, the user will need to enter the email address they used during the registration process and tap SEND. An email with the reset password will be sent to the email address.
Page 59: Appendix B. Wireless Network Requirements
Both TKIP and AES encryption protocols are supported. b. WEP encryption is not supported. c. Please note that a Wi-Fi network password is mandatory to use the TytoCare device and app. WPA-Enterprise using a RADIUS authentication server (802.1x) is not supported.
Page 60: Appendix C. Frequently Asked Questions And Troubleshooting Tips
Base Unit is charging. After charging, when the LED indicator is green, disconnect from the charging cable and turn the base unit on. If the problem persists, contact TytoCare Service. Why can’t I login into the Tyto App? Try checking your user login details (username/password).
Page 61 The picture on the Tyto App is a fixed representation of the device screen and is for informational purposes only. My Tyto device is stuck. I see a TytoCare blue screen. What can I do? Force shut down of the device by pressing down the upper physical button of the device continuously for 10 seconds.
Page 62: Appendix D. Electromagnetic Compatibility (Emc) Information
Compliance Electromagnetic environment – guidance RF emissions CISPR 11 Group1 Class B The TytoCare Device uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment.
Page 63 TytoHome General Operation User Guide Appendix D. Electromagnetic Compatibility (EMC) Information Table 2. Declaration – Electromagnetic Immunity IEC 60601 test Compliance Electromagnetic environment – guid- IMMUNITY test level level ance Electrostatic discharge 8 kV contact 2, 8 kV contact Floors should be wood, concrete or...
Page 64 TytoHome General Operation User Guide Appendix D. Electromagnetic Compatibility (EMC) Information Table 2. Declaration – Electromagnetic Immunity (continued) IEC 60601 test Compliance Electromagnetic environment – guid- IMMUNITY test level level ance Portable and mobile RF communications equipment should be used no closer to any...
Page 65 Warning: Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the TytoCare Device, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
Page 66 TytoHome General Operation User Guide Appendix D. Electromagnetic Compatibility (EMC) Information Table 3. Test specifications for ENCLOSURE PORT IMMUNITY to RF wireless communications equipment IMMUNITY Test Compliance Maximum Bandᵃ⁾ Distance TEST level frequency Serviceᵃ⁾ Modulationᵇ⁾ power LEVEL (MHz) (W) )
Page 67 5785 Note : If necessary to achieve the IMMUNITY TEST LEVEL, the distance between the trans- mitting antenna and the TytoCare Device may be reduced to 1 m. The 1 m test distance is per- mitted by IEC 61000-4-3. a) For some services, only the uplink frequencies are included.

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