TytoCare TytoHome User Manual
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TytoCare TytoHome User Manual

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TytoHome
TM
General Operation
User Guide
Version 3.0
Doc. No. 760-00066 rev. A04

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Summary of Contents for TytoCare TytoHome

  • Page 1 TytoHome General Operation User Guide Version 3.0 Doc. No. 760-00066 rev. A04...

  • Page 2: Table Of Contents

    General Operation User Guide Contents 1. General Safety Messages ..............................5 2. Product Overview ................................8 2.1. Intended use ................................8 2.2. Contraindications ..............................8 3. What’s in the Box ................................9 4. How the System works ..............................10 5. Download the Tyto App ..............................10 5.1.
  • Page 3 General Operation User Guide Appendix D: Electromagnetic Compatibility (EMC) Information ..................35 Page 3 of 37...
  • Page 4 • The device has been used for its indicated use and according to the operating instructions in this User Manual. • All fittings, extensions, readjustments, changes, or repairs have been carried out by a TytoCare authorized representative. This product is protected by the following US patent applications: US 8,953,837 and US-2013-0338447 and other pending US patents.

  • Page 5: General Safety Messages

    If the LED does not turn on during Throat, Skin or Ears exam, contact TytoCare Support If you see static artifacts on videos or images, or if the image quality is insufficient, contact TytoCare Support The Restore to Factory Defaults action from the menu will erase all device settings and data and will restore the device to its initial as-new state.
  • Page 6 (the “Product”), to be free from defects in materials and workmanship when used normally in accordance with TytoCare’s published guidelines for a period of One (1) YEAR from the date of original purchase (“Warranty Period”). TytoCare’s published guidelines include information contained in this User Manual, the instructions available on the Tyto App, and in the Product’s technical specifications.
  • Page 7 MEET THE PURCHASER’S OR USER’S REQUIREMENTS. TytoCare’s sole liability under this warranty will be, at its option, to either repair or replace the defective Product or to refund or credit the purchase price to the original purchaser. IN NO EVENT SHALL TYTOCARE...

  • Page 8: Product Overview

    General Operation User Guide 2. Product Overview The Tyto Device is a user-friendly electronic device that allows you to perform examinations, and to optionally transmit the sound, video or image data to a healthcare professional in another location. Tyto device is used with additional add-on units to perform the following types of examinations: •...

  • Page 9: What's In The Box

    (not shown) 7. Carrying Case Stores and keeps the entire TytoHome™ product, including Tyto device, add-ons, and disposables. Note that there is a designated place on the case top to be used as a mobile stand, to hold an iPhone during examination and online virtual visit.

  • Page 10: How The System Works

    5. Download the Tyto App 5.1. Downloading Tyto App Open the App Store on your Apple device. Search for “TytoCare” and download the free App by clicking Get. The TytoCare App allows you to perform exams, share the recorded exams with clinicians, perform online virtual visits with live video conference with the clinician, and obtain exam results from clinicians.

  • Page 11: First Time Setup

    1. If you are not logged in to the system, log in as described in Section 7. User Login. 2. Turn ON the device by pressing the button on the top edge of the device: The screen displayed on the device will prompt you to download the TytoCare App onto your iPhone/iPad: App Download Screen 3.

  • Page 12: Pairing Procedure

    General Operation User Manual 6.3. Pairing Procedure Note: The pairing procedure should start automatically, upon login or after the registration process, with the following Device Pairing screen: • If you see this screen, continue in Section 6.3.1. Pairing . • If you do not see this screen, continue in Section 6.3.2. Manual Pairing Procedure. 6.3.1.
  • Page 13 General Operation User Manual 2. You now want to use the device camera to read the QR code from the iPhone/iPad screen. Follow the four steps labeled A-D as shown below: A. Press SCAN BARCODE on B. Position the cross- C.

  • Page 14: Manual Pairing Procedure

    Appendix C: Frequently Asked Questions. 6.3.1.3. Device Pairing Indications Note: The connectivity status of the device to the TytoCare App is indicated in the upper right corner of the device screen as well as on the Tyto app.
  • Page 15 General Operation User Manual Press on the red Alternatively, Follow the App When QR Code is pairing icon, located press on menu at instructions in Section displayed. Scan QR Code at the top-right top-left corner and 6.3.1 Pairing with device, as described corner of the App then Device Pairing Procedure on First-...

  • Page 16: Device Options Menu

    General Operation User Manual Note: Online visits, using only the video call, can also be started without having the Tyto device connected and also without connected to a Wi-Fi network by using 4G/LTE cellular connection. Please note that in such cases, where the Tyto device is not connected, and you’re connected to a Wi-Fi network, you’ll not be able to use the Tyto device.

  • Page 17: Shutdown

    General Operation User Manual 3. Approve the pairing request on your mobile device 6.4.3. Shutdown Press Shutdown to turn off the device. Note: If you experience difficulty in shutting down the system, or if you experience a software crash, you can force a shutdown. Press and hold the physical button on the top of the device for ten seconds to force the system to shut down.

  • Page 18: Sign Up

    In case you don’t know your organization code, please contact your system administrator or TytoCare Support. For certain organizations, you will also be requested to enter your personal identification number, used to identify you in your health organization, e.g.

  • Page 19: Choose Patient

    General Operation User Manual After you press Save, your user will be created in TytoCare. You will be automatically logged in to the system, and asked to add additional patients from your family. If you do not wish to add new patients now, press Cancel to continue with the Choose Patient screen, as explained in the next section.

  • Page 20: Choose Type Of Visit

    General Operation User Manual Device Note: Selecting a patient on the device will automatically start an Exam-and-Forward visit type (see Section 7.5. Choose Type of Visit). 7.5. Choose Type of Visit The next screen on the App asks how you would like to perform the visit: Exam-and-forward (offline) request: Perform the examinations now independently, with the option later to send the exam results to a clinician or have an online visit using the examination data you have already collected.

  • Page 21: Perform Exams

    General Operation User Manual JAMES Device Note that the upper left corner of the device has the name of the patient (JAMES in this example). Please note the Skin exam is available in the second screen in the device. Swipe to the left, using your finger, to access the second exams selection screen.

  • Page 22: Completing The Visit

    General Operation User Manual 7.8. Completing the Visit When you finish the examinations and you wish to complete the visit, press Submit on the device: The recorded exams will be sent to the Tyto App. Use the Tyto App to send the recordings to a clinician. 7.9.

  • Page 23: Adding External Exams Or Data

    General Operation User Manual 7.10. Adding External Exams or Data After you choose to save the visit in the device, you will then be able to review the recordings captured during the visit. In addition, you now have an option to add to the visit measurements or vitals from external medical devices, or relevant medical information.

  • Page 24: Using Connected External Devices

    General Operation User Manual Such medical documents could be a summary of your medical history, previous admissions or your doctor’s notes from your last appointment to the clinic. Press Add External Exams or Data, and then either Lab Results or Medical Documents. Then, take a picture of those documents using the iPhone/iPad’s camera, as described above under Add a picture.

  • Page 25: Online Visit

    Note: In case there is an error connecting to the server and uploading the saved exams, make sure you have an internet connection, and choose one of the above options again. If this error persists, please contact TytoCare Support. If you selected Send to clinician, you’ll need to choose the clinician who will review your recorded exams.
  • Page 26 General Operation User Manual Choose SEE A CLINICIAN ONLINE Choose which clinician A clinician is available if they are online and ready to enter a video conference now. Busy indicates that the clinician is online, but currently engaged in another video conference. On Call indicates the clinician is not online, but is still available for online visits, depending on his availability.

  • Page 27: Describe The Symptoms

    General Operation User Manual 8.3. Describe the Symptoms Fill in the short questionnaire explaining the patient’s symptoms and main complaints for which you want to have this virtual visit with the clinician, as shown below. Note: A fter you have selected one part of the body and entered the necessary details, you may press on a different part...

  • Page 28: Clinician Accepts Your Online Visit Request

    General Operation User Manual 8.5. Clinician Accepts Your Online Visit Request Once the clinician accepts your visit request, you are prompted by the Tyto App to accept the video conference. Click Join to initiate the video conference and activate your iPhone camera and microphone. Device –...

  • Page 29: Using A Connected External Medical Device

    General Operation User Manual 8.8. Using a Connected External Medical Device When requested by the clinician, you can use an external connected device, provided with the Tyto Device, to send the clinician additional exams Omron EVOLV – Blood Pressure Monitor Perform the blood pressure exam and approve the result when prompted on the App’s screen.

  • Page 30: User Settings

    General Operation User Manual 9. User Settings Press the Settings menu button to access the User Settings screen. There are five options: User Profile, Change Password, Device Pairing, Personal Settings, and User Manual. Each of these options is described below. Change your phone &...

  • Page 31: System Labels And Symbols

    Storage humidity limitations Keep device dry Package is recyclable Non-Sterile Do not re-use Caution 10.2. Technical Specifications TytoCare Dimensions 3.35 x 2.87 x 1.85 inch (85 x 73 x 47mm) Weight 0.33 lbs. (0.15kg) Display 2.4” LCD touch screen Battery...
  • Page 32 Minimum: download: 5 Mbps \ Upload: 2 Mbps (relevant mainly for online) Software TytoCare App Operating System: iOS 9 and up Apple models: iPhone 5S and up, iPad Air and up, iPad mini 3 and up, iPod touch 6 and up Operating Conditions 41 - 104 F / 5 –...

  • Page 33: Appendix A: Forgot Password

    Appendix A: Forgot Password If I forgot the password is pressed in the login screen of the TytoCare App, the user will need to enter the email address they used during the registration process and press SEND. An email with the reset password will be sent to the email address.
  • Page 34 The picture on the Tyto App is a fixed representation of the device screen and is for informational purposes only. My Tyto device is stuck. I see a TytoCare blue screen. What can I do? Force shut down of the device by pressing down the upper physical button of the device continuously for 10 seconds.
  • Page 35 General Operation User Manual Appendix D: Electromagnetic Compatibility (EMC) Information Table 1 – Guidance and manufacturer’s declaration – Electromagnetic Emissions – for all ME EQUIPMENT ME SYSTEMS Guidance and manufacturer’s declaration – electromagnetic emissions The Tyto Device is intended for use in the electromagnetic environment specified below. The customer or the user of the Tyto Device should assure that it is used in such an environment.
  • Page 36 General Operation User Manual Table 3 – Guidance and manufacturer’s declaration – electromagnetic immunity – that are not ME EQUIPMENT ME SYSTEMS LIFE SUPPORTING Guidance and manufacturer’s declaration – electromagnetic immunity The Tyto Device is intended for use in the electromagnetic environment specified below. The customer or the user of the Tyto Device should assure that it is used in such an environment.
  • Page 37 General Operation User Manual Table 4 – Recommended separation distances between portable and mobile RF communications equipment and the – ME EQUIPMENT ME SYSTEM that are not ME EQUIPMENT ME SYSTEMS LIFE SUPPORTING Recommended separation distances between portable and mobile RF communications equipment and the Tyto Device The Tyto Device is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled.

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