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NANO SX2000 User Manual page 18

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Volume / Amplification is not enough:
Our devices have a
great amplification level. If your ears are clogged with wax the
sound is reduced. Most of the time, this is the result of not
having a professional ear cleaning. Please, refer to your family
Physician to get an evaluation and a professional ear cleaning.
There's no sound at all:
Please check your device - it may
be clogged up (it can become clogged by earwax or other
materials) on the domes, thin tubes or microphone. Clean
it using the instructions provided, or call us if the problem
persists.
Feel the freedom of being in touch.

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