Trouble Shooting - iHealth ECG3 Owner's Manual

Do not plug or unplug the AC adapter into the electrical outlet with wet hands.
If the AC adapter is abnormal, please change the adapter.
When battery charging, the AC input voltage is interrupted, ECG3 will stop battery
charging, and if the power supply restored, battery charging recovered automatically,
this degradation could be accepted because it will not lead to unacceptable risks and it
will not result in the loss of basic safety or essential performance
The ECG3, data cable, charging cable, battery and electrodes must be
disposed of according to local regulations at the end of their usage.
Note: The battery has limited charge cycles and may eventually need to be
replaced by an iHealth service provider. Battery life and charge cycles vary by use
and settings.
ECG3 Status
Charging
Fully charged
Low battery

TROUBLE SHOOTING

PROBLEM
Low Battery
ECG3 vibrates
continuously during
measurement
ECG3 cannot connect
to iOS device through
Bluetooth
The iHealth ECG3 App
shows wrong
waveform when
watching the current
ECG waveform or the
uploaded ECG
waveform
Status Indicator
The green indicator LED breathes(The process that LED
turns dim to brilliant gradually and then do the opposite)
continuously
The green indicator LED lights up constantly
ECG3 vibrates 2 times and the red indicator LED breathes
for 10 times
POSSIBLE CAUSE
Battery is too low
ECG3 and electrode do not
contact well
The iHealth ECG3 App
occurs an error or the
Bluetooth of the iOS device
is not open
ECG3 and electrode do not
contact well
ECG3 is expose in strong
electromagnetic field
SOLUTION
Charge the battery
Check and ensure that the
ECG3 and the electrode, the
electrode and skin have a good
contact
Check and ensure the
Bluetooth of the iOS device is
open and launch the App again
Check and ensure that the
ECG3 and the electrode, the
electrode and skin have a good
contact
Keep the ECG3 away from
units emitting strong
electromagnetic radio during
measurement
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